10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
309 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #6

Mar 042020

RAV4

  • miles
I have had issues with my 2020 rav4. I have had kickbacks during acceleration, antifreeze/coolant loss, abnormal amount of blow-by, engine runs loud at times, car shakes when I start it, weird noise from under the hood, the dash lights and screen lights went dark once. I have been to multiple dealerships not long after I bought it and they said they -??could not duplicate the issue-??.. when I went to them regarding the antifreeze leak they said it is normal in new cars which I know is absolute lies. I need help as they are not willing to find the issues. I have pictures and videos to back this up.

- Palm Harbor , FL, USA

problem #5

Jan 222021

RAV4

  • 6,800 miles
Hybrid malfunction warning light while driving.

- Southern Pines, NC, USA

problem #4

Aug 042020

RAV4

  • 600 miles
New 2020 Rav4 hybrid makes loud grinding noise sometimes when placed in reverse and ev mode is engaged. Appears to be failure of sprag-type device to disengage engine or transmission from electric drive system. Multiple members of frank Toyota service declared it to be normal and refused to make any written entries evidencing the complaint. They claimed I was mistaken when I pointed out that it did not begin until the vehicle had approximately 600 miles on it.

- Chula Vista, CA, USA

problem #3

Sep 032020

RAV4

  • 100 miles
The vehicle is hesitating, jerking when coming to a slow stop and when giving it gas. When putting gas in the car the pump automatically shut off. When I turned the car back on it showed that the tank was only 3/4 full. I put more gas again and the gas tank overflowed.

- San Antonio, TX, USA

problem #2

Oct 062020

RAV4

  • 25 miles
After coming to a complete stop, when I foot off the brake for acceleration the vehicle jerks every time.

- Brooklyn, NY, USA

problem #1

Jan 062020

RAV4

  • 500 miles
I have the Rav4 le base model. In the first 3 gears, transmission jerks a lot during acceleration, always feeling it is having a hard shift. When I pressed the brake padel partially or rolling stop, the car lurches, this is particularly dangerous when I make turns, I feel the car is not stable. Very disappointed at Toyota.

- Columbus, OH, USA