9.5
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,159 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The fuel tank will only accept less than 10 gallons of fuel. The stated capacity of the fuel tank by Toyota is 14.5 gallons. This defect causes at least two problems: The marketed range of the vehicle is markedly diminished, and the fuel gauge gives false, misleading information to the point you never know how much fuel is left. These are safety issues because you do not know for sure when and where you will run out of fuel.
- Federal Way, WA, USA
Toyota advertises car with 14.5 gallons of gas with 590 mpg range and fuel tops off at 10 gallons only.
- Redondo Beach, CA, USA
Fuel gauge does not properly register correct fuel amount in vehicle. It is showing empty with about 4.5 gallons left in fuel tank. Dealership refuses to admit there is an issue and tries to blame it on ethanol fuel additives....
- Cambridge, NY, USA
The vehicle's fuel tank capacity is 14.5 gallons. When the fuel gauge on the dash shows 1/8 of a tank, I can only add 9-10 gallons of fuel before the fuel pump clicks off. At a fuel tank level of 1/8, I should be able to put 12-13 gallons of fuel in the tank. There is not a safety issue here, but I'm not able to get the driving range on a tank of fuel that I was expecting when I purchased the vehicle. I should be getting a range in excess of 500 miles per fill up, but I'm only getting around 400.
- Rushville, IN, USA
I was told my Toyota Rav4 hybrid has a 14.5 gallon gas tank. Even when filling up when the gas light turns on, I am barely able to fill 10 - 11 gallons. Upon fill-up, the systems show 520 miles (example) to empty but within 20 miles of driving the balances runs down to under 450.
- Sugar Land, TX, USA
2020 Rav4 xle hybrid. Fuel gauge shows empty when only approximately 10 gallons of the 14.5 gallon tank have been used. This leads to getting far less range from a tank of gas than the vehicle should or is advertised to get. When you fill the tank the computer first estimates over 500 mile range but then quickly drops and actual range you get is more than 100 miles less due to the fuel tank problem.
- Portland, OR, USA
Vehicle indicates fuel empty (gas gauge and warnings) after approx 350 miles. Fuel tank supposed to be 14.5 gal., but tank only accepts 9-10 gallons fuel before shutoff. 1 full tank from dealer plus 1 fill-up with same result. Vehicle also only averaging 36 mpg after 2 tanks mostly highway & now into 1 tank mixed city/highway (Toyota indicates 38 highway/40 city). Either fuel tank is defective/capacity is inaccurate, gauges/computer/warnings are defective, or both?
- Portland, OR, USA
Gas light comes on after the car has consumed ~10 gallons. The vehicle is advertised having 14.5 gallon tank with 580 mile trip.
- Pittsurgh, PA, USA
- Raleigh, NC, USA