10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 14,203 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Steering is too loose to control. I brought to dealer 3 times they said it ok every times. I feel are not safe, especially when on high ways. Last week almost sliced from the road. What should I do?
- Chicago, IL, USA
The power steering failed suddenly. The car was driven for two hours (from nyc to philadelphia) then parallel parked on a city street and turned off. The car was restarted less than one minute after being turned off (to improve the parking job); the car started, and was able to drive in a straight line forwards and backwards, but the wheels could not be turned without significant force. The repair shop was unable to find anything wrong with the car other than a partially drained battery.
- New York, NY, USA
The contact owns a 2020 Toyota Rav4. The contact stated that after starting the vehicle and driving approximately 3 to 4 miles, the vehicle pulled to the right with and without the lane assist feature activated. Within another 2-4 miles the failure was independently remedied. The contact took the vehicle to deluca Toyota (1719 sw college rd, ocala, fl 34471, (352) 732-0770) however, the mechanic was unable to duplicate the failure. The failure recurred five times. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000.
- The Villages, FL, USA
Tried to set radar controlled cruise control for the first time on a work trip to Michigan at 70 mph. The steering wheel immediately turned to the left and took considerable pressure to keep vehicle straight. Took SUV in to shop and they said the radar controlled adaptive cruise control was working fine and they could not duplicate problem. This week took another work trip to Michigan and the same problem happened about 20 times while trying to set cruise control at 70 mph. When I disabled the radar cruise control the problem vanished but the SUV would not detect traffic in front of it and of course would not slow down. Will try to video this problem and take SUV back to shop for a fix.
- Plainfield, IL, USA
I am writing this letter requesting your assistance in resolving a continuing problem I have experienced regarding my recently purchased 2020 Toyota rav 4. it seems my car cannot stay in the driving lane, even for a short distance, without my having to constantly adjust the steering. I have taken my car four times to authorized Toyota repair shops, but each time they were unable to correct this problem. In fact, I was told that there is nothing wrong with my car, and this is how a Toyota rav performs. I also had a tire alignment, thinking this was the problem, but to no avail. Germaine Toyota allowed me to test drive a similar car, and I noted it still needed continual attention, but not as much as my car. I believe this to be a dangerous defect in the car and may lead to many unnecessary accidents. Please let me know if you will be of assistance to me and others who may be in the same situation. I anxiously await hearing from you.
- Noridge, IL, USA

- Locust Grove, GA, USA