10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
97 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #12

Dec 082021

RAV4

  • miles
Water is leaking into the cabin from around the roof rails, this could lead to water getting into the side airbag system and causing a failure in the airbag system.

- Ocala, FL, USA

problem #11

Oct 222021

RAV4

  • miles
I have a 2021 Toyota RAV4. There is a noise in the B pillar. The sound is faint, dealership has replaced the entire seatbelt. The noise is still there. Today was the 4th time to the dealership, the technician drove and service advisor both was in the vehicle today and all of a sudden they can't hear anything. The driver side mirror also shakes when driving and by just shutting the door. My safety concerns are both the B pillar and mirror shaking. I'm concerned the B pillar may not have been properly welded and may fail in a collision The rattle started at 22 miles and now has approximately 1800 miles.

- Elizabethton, TN, USA

problem #10

Oct 172021

RAV4

  • miles
Moon roof exploded and shattered while driving down the road in normal conditions, no other issues. Vehicle is less than 3 months old with 7,000 miles. It sounded like a gun shot and only because I reacted without panic did it not cause me to have an accident because of the major distraction. Pulled over and no other damage. Had to drive 45 miles per hour to my destination or glass would have sprayed on anyone behind me. Currently, had to tarp and duct tape damage because dealership will not fixed under warranty unless I can prove it was a defective glass/part. My dealer did text me and I have it that there are problems but it-??s so hard to prove it will be my expense out of pocket. I would appreciate any help on other Toyotas having a similar problem and wanted to officially report to help out the next person if I can-??t obtain proof of a defective part.

- Russiaville , IN, USA

problem #9

Jun 252021

RAV4

  • miles
June 25, 2012 driving to work at about 7:35 in the morning going about 45 mph my moon roof exploded. No others cars were around me and nothing hit my car or moon roof for this to happen. I called the police for a report if I needed it, but I did not. I drove it to the dealership after this happened and spoke with the sales manager that I had bought the car from in January. My car was only 5 months old. They replaced my moonroof and gave me a rental car and said it would be covered under warranty.

- Waynesboro , GA, USA

problem #8

Jul 172021

RAV4

  • miles
Rear windshield shattered on a parked car. We closed the passenger doors after getting in and the rear windshield started falling off in pieces

- Long Beach, CA, USA

problem #7

Jun 012021

RAV4

  • miles
I purchased a brand new Toyota rav 4 in May 2021 and during the test drive car did not see any issues at all. This is related to the backup camera during the test drive we did not place installed on the car. Recently I take a car to koons Toyota in tyson corner and the service manager said he is aware of this and there is nothing they can do about it. Now we have the rear license plate installed and can only see 3/4 of the screen the other 1/4 of the screen shows the rear plate, view nor clear %100.

- Sterling, VA, USA

problem #6

Mar 062021

RAV4

  • 70 miles
There is a rattling sound coming from the driver's door when the car is stationary and the door is swung closed. The rearview mirror of the door has significant shaking while the car is in motion, so this is a safety hazard. The speaker in the driver's door makes a static or crackling sound when music is off.

- Hayward, CA, USA

problem #5

Feb 092021

RAV4

  • 1,800 miles
Passenger heated side mirror cracked from cold weather. Not impacted by accident or negligence from I or someone. When heated mirror was on I noticed a crack appearing.

- Cambridge, MD, USA

problem #4

Dec 312020

RAV4

  • 2,241 miles
This issue happened on 12/31/2020. I was driving to work this evening. I came onto an onramp during my drive and I began increasing my speed to 70mph. As I'm accelerating I started to notice a whistling sound coming from the sunroof. I instantly assumed that my husband had accidentally opened the sunroof and had not closed it back up all the way. (we have not had this car very long at all so we are still learning which buttons do what.) as I pull back the cover I notice that there are shards of glass falling onto my lap from the sunroof. I was in complete shock and pulled over to make sure I was not mistaken. Sure enough the sunroof had shattered and there was glass everywhere. I have no way of explaining how this happened and I am very frustrated that I have to make a claim on a car I have had for maybe a month and a half and even more upset that I cannot explain how this actually happened. I was also surprised that there were people having similar issues with the sunroof!

- Spirit Lake, ID, USA

problem #3

Oct 232020

RAV4

  • 400 miles
Driving new 2021 Toyota Rav4 and the sunroof blew out for no apparent reason.

- Columbia, TN, USA

problem #2

Oct 082020

RAV4

  • 45 miles
Both side mirrors shakes at 40 miles or above.

- West Springfield, VA, USA

problem #1

Sep 082020

RAV4

  • 502 miles
With 4 miles left on hv range/dte, I filled my first full tank at costco. Pump read $10.82 gallons. Now hv range is showing 544 miles. I got about 39.9 mpg on first tank (without ev) which is in line with epa. But my real hv range from full to empty was only 10.9 X 39.5 = 430 miles. If you add ev miles of 42, then you get around 472 miles. Not 600. Their mpg claims are valid. But their gas tank/ range claims are clearly overstated. Real range is only 472. Not 600. Which is disappointing, you might go on a road trip with your family, and be stuck in middle of no where because their range claims were overstated. They marketed this to be close to being 600 mile range. When it can hardly go 472 when gas tank shows empty. Toyota is callous and negligent in resolving this issue so far. I was dissed by my Toyota dealer for the same issue with prius prime. Now Rav4 prime has he same issue, and I am hearing the same with Rav4 hybrid owners. You can only fill in 10+ gallons. Not 13 or 14 gallons as they falsely claim. Real range of your Rav4 prime/hybrid is only 470 miles not 600!!

- Camas, WA, USA