10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,672 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2003 Toyota Sequoia limited frame recall issues. Bought new from del Toyota in Pennsylvania (dealer # 9001) have had several unrelated/possible related recalls since purchase. July: Received mailing from Toyota in reference to possible frame recall. Set up dealership appt. 7/24/14: Dropped off car @ dealership for recall review, provided with rental for 2 days, after they forgot about us in the waiting area. In 24H dealership notified us: No rust & will apply rust protectant coating. 24H later: Notified by dealership: Found a hole on cross member that holds the trans on left side. Spoke with head of maintenance regarding issue & resolution. Outcome: Frame replaced @ no cost but, if certain parts are broken durning the removals or installation the cost is our responsibility. The frame will take 1-2 month to order. Told that they will not offer a rental during that time & the vehicle is safe to drive "I wouldn't let you leave if it wasn't safe." Initiated a Toyota claim number, should be contacted by case manager within 24 business hours. No contact yet. Upon researching like issues with the same make/model/year. A large majority of people are handed a very large bill after the frame installation & are continuing to have issues stemming from the frame replacement. The costs are not being covered by Toyota. I do not feel safe driving my vehicle in fear that I will crash/be injured or cause someone else to crash/be injured. Very disappointed that Toyota is not standing behind their recall/service.
- Honey Brook, PA, USA
SRS
- Washington, DC, USA
I own a 2003 Toyota Sequoia with a severly rusted frame. It has aprox. 16" long rust hole in it aprox 1-2" wide, just under drivers floor at bottom of frame, right where the rear transmission crossmember attaches to frame. I have owned the vehicle since brand new (purchased in Sept. Of 2002) and vehicle has just over 63,000 miles. Vehicle has never been involved in an accident. I made an appointment at local Toyota dealer where vehicle was purchased and serviced and the Toyota "fts" inspected it and took several pictures and documented it on 5/5/2011 and reported findings to factory and deemed my vehicle "unsafe to drive due to perforation in frame". I was instructed by Toyota fts to contact Toyota corporate headquaters and see what can/will be done by Toyota. After 3 calls over a 2 week period Toyota told me that they would do nothing to correct this concern although the Tundra has the same issue with rusting frames and Toyota is replacing them under an extension of the warranty and both vehicles use the same chassis type and are made in same plant. Upon research of this issue (via the internet) I find that I am not the only one with this issue and Toyota seems to be treating all of it's Sequoia owners in the same fashion.please look into this issue before someone who does not know their frame has rusted and possibly breaks causing loss of control possibly injuring or killing it's driver and or passengers. Toyota knows of the problem and their failure to properly protect their frame from rusting through due to enviromental conditions that are seen in certain parts of the United States (as stated by one of the customer service rep's that I had spoken to) when refering to the Tundra and I feel that Toyota is once again trying to exclude itself from any problems to the Sequoia. This issue needs to be addressed as it was on the Tundra and include the Sequoia.
- Willington, CT, USA
The vehicle took off while trying to park in front of my residence hitting a park vehicle causing damage to my vehicle and the park one the accelerator just engaged itself the ABS, traction and vsc lights car making strange noises on the left front wheel slight vibration on steering wheel left.
- Los Angeles, CA, USA
While driving along at city street speeds, during dry weather, on paved roads, my vsc trac and trac off lights come on. No other warning lights come on. Then a buzzer sounds for about 3 seconds. Then at the same time, a strange grinding sound comes from underneath the car, and the brakes seem to start working for no reason. I quickly pull over, turn off the car. I check the outside of the car and see no indication of running over anything. I then start the car and all the lights are back to normal (off). This happens about 2-3 times a month, for about a month or 2 now. I have not been able to determine any problems.
- Novato, CA, USA
I provided the following information to consumer reports and they suggested I forward the information to you: I subscribe to mycarstats car report advisory service. They provide info and maintenance reports on vehicles like mine, 2003 Toyota Sequoia. There are repeated reports of failures to the vsc/ABS/ESC system. In some cases the brakes were applied without driver input creating a dangerous situation. These incidents seem to be more prevalent when the vehicles have higher mileage. It also seems the dealers are milking the car owners by doing band-aid fixes to the system until the warranty goes out. In some cases the repair cost exceeds $2500. This is a known problem that Toyota has chosen to ignore and owners have been crying for a recall but obviously they have been crying to the wrong people - Toyota. Can you get involved before someone gets hurt or killed? maybe that has already happened and Toyota is keeping it quite. I also noticed that you have already received several complaints about this problem. The consumer stated he has not experienced a failure, but he just wanted it to be known that there is a problem. Updated 04/07/10.
- Hendersonville, NC, USA
Toyota Sequoia 2003 ECU computer failure (vsc/ABS light on) after just 40K miles. This is integrated into the powertrain and should be covered under the powertrain warranty which is 60 months/60,000 miles. They want me to pay 2500 dollars.
- San Jose, CA, USA
I own a 2003 Toyota Sequoia. For the third time now, the vsc off and vsc trac lights have illuminated for no reason. Local Toyota dealer can't figure it out and every time it's a different diagnose. I have purchased Toyota's for their reliability, but this one has me thinking otherwise. I saw on an edmunds forum site that other folks have reported this to the NHTSA gov site. I thought it is a good idea since it has to do with a brake system. From the number of complaints on the forum sites I think Toyota has a problem they don't want to admit. That is until someone gets hurt.
- Williamsburg, VA, USA
Consumer began to smell a sulfur/rotten egg odor. The smell seemed enhanced by sudden acceleration of the vehicle and by operation of the sunroof.
- Unknown, DC, USA
- Washington, DC, USA