Took my 2004 Toyota Sequoia for service at ira Toyota of danvers Massachusetts on 9/13/2012. Was notified that a recall regarding frame rust was also available and the frame needed to be inspected. Never received a letter in the mail and they informed me in person while at service that they will coat the frame in crc compound. Never even said if it was bad enough (which the photos show) that they will replace the frame. They did replace the spare tire carrier due to rust. A few years prior to 2012, payed 950$ at a local body shop to have the vehicle coated in an anti rust protection, still did not help. Have had a huge issue with rust development since buying the car brand new from ira Toyota of danvers in 2004. Since the crc was done, it has chipped away, rust is still very prevalent on frame/all over the vehicle. Have lost my front skid plate while traveling due to rust, exhaust, catalytic converter, multiple O2 sensors, heat shield, backing plate, front caliper, rear gate hinges, etc. Opened up a complaint with Toyota corporate. Said that they can do nothing and the crc isn't necessarily going to solve the problem, all other issues must be dealt with directly by the owner. Extremely unhappy and feel very unsafe in vehicle.

- Rockport, MA, USA

My 2004 Toyota Sequoia was the subject of a limited service campaign, no. Tc-13-013, for abnormal frame corrosion. A Toyota dealer applied a corrosion resistant compound (crc) to the frame and underside of the vehicle on March 27, 2014. I had my car serviced in August 2015 and discovered that large parts of the frame are significantly corroded, with much of the crc no longer present on the frame. Toyota responded to my complaint on August 21, 2015 by stating that the warranty for the crc is one year and that it would not authorize an inspection of the vehicle, reapplication of the crc or replacement of the frame. The frame corrosion is documented in photographs.

- Wilmette, IL, USA

I sold the automobile listed above on 08/13/15 to an individual and realized after that I did not remove the plate from the car. Because I live in nc, I will have to return the plates before canceling the insurance. The current owner is driving under my registration and insurance.

- Charlotte, NC, USA

My engine light comes on then the vsc and trac control light. I clear codes but they return. I'm afraid to drive this vehicle since we use it mainly to pull our boat.

- Washington, DC, USA

Upon exiting the freeway I was on a right-turning off-ramp when I heard beeping and a crunching noise coming from the front end. It sounded as if something was seriously wrong with the vehicle. Once I was off the freeway, I pulled over and the warning lights had gone off. It has happened a few times since then, however it's only been the beeping, not the loud crunching noise. In searching online, it appears this is the same issue that the 2003's were recalled for. There have been so many complaints that Toyota should do the right thing and recall the 2004's as well.

- Sullivans Island, SC, USA

The rear door latch failed, making the door inoperable. Use of the door for entry and exit was impossible, creating a safety hazard. Repair of this latch failure is expensive ($400 - $700) and inconvenient. The design of the part and the material used (plastic) appears to be at fault. A heavier duty metal part is now available from after market parts dealers. The problem appears to be common and widespread judging from a discussion with a local Toyota dealer service center and judging from the number of complaints and information on the internet.

- Mount Juliet, TN, USA

Vehicle will suddenly lose power at speed. Vsc light is on at this time. Grinding noise audible.

- Middlebury, CT, USA

The steering column jacket and controller cracked from normal wear. These 2 parts hold the gear shift and guide the vehicle in park, reverse and drive. When the incident occurred, the gear shift was in the park position but due to the cracked parts the vehicle was actually in reverse with out my knowledge. The vehicle could be turned off allowing the vehicle to move freely. The steering column cover was removed and revealed were non-supportive parts that were needed for the range of motion and force for the gear shift over time and possible inadequate die cast metal.

- Smithfield , KY, USA