10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 72,014 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2004 Toyota Sienna driver door problem. Door makes cracking and popping when being opened have been told that it is a broken weld but the door has never been pushed to far or compromised in any way that would have broken weld. Toyota basically washed their hands of any responsibility though from reading posts on this site and others it is a common problem.
- Marmet, WV, USA
My 2004 Toyota Sienna mini van power sliding door made a horrific 'snapping' sound when the cable that activates the door snapped. The snapping cable did not hurt anyone, but could have if someone was standing behind the door near the rear quarter panel window. The door is no longer functional and will cost $1500-$3000 to repair.
- Carlsbad, CA, USA
The power struts on the rear hatch of my Sienna were recalled and replaced because they were not holding, and were falling down on people. My hatch recently fell on me, even with the new part. At the time of the incident, I was putting things in my trunk. The hatch slammed down, hitting me on my head. This has caused head, neck and back injuries. I am now in month 2 of physical therapy and rehabilitation. The new struts are not that old and will have to be replaced, as this continues to happen, especially when it is cold. A replacement part for a recall should fix the problem, not continue it.
- Fort Collins, CO, USA
We have a 2004 Toyota Sienna ce. Since purchasing this vehicle, any time the temperature is 32 degrees or lower, the sliding doors do not open. This is a dangerous situation. I have to get my kids in and out of the car via the back tailgate. If there were an emergency and we needed to extricate our children or passengers quickly, we would not be able to do so.
- Woodway, WA, USA
Power sliding door failure 2004 Sienna the power sliding door on my 2004 Sienna has failed 3 times. The first 2 were covered under warranty, but the 3rd time is not. This is a very costly repair as the whole door needs to be taken apart and is estimated @ $1,400. It is also a safety issue as children cannot get out by themselves if they need to in a crash. I have contacted Toyota corporate to no avail. My case # [xxx]. nothing in a vehicle should need to be repaired three times!! there are 1000S of complaints and once again Toyota will not do something until someone dies in a crash as a result of this! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Baltimore, MD, USA
The driver door makes a load clicking noise when you open or close the door. The door does not open or close properly. I have not repaired it yet but have been told it is a spot weld that has failed. I also read online that this is a very common problem on the 2004 Sienna.
- Indian Head, MD, USA
Power door cable snapped during operation.
- White Lake , MI, USA
2004 Toyota Sienna van drivers side sliding door rear latch has become detatched and the door won't close. Not only is this a safety hazard while driving but the locks will not engage with an open door.
- Brentwood, TN, USA
Toyota Sienna XLT 2004 power door cable snaps due to exposure to weather. Cable then jams in door, causing door to malfunction as daughter was exiting the van.
- Cincinnati, OH, USA
The driver door makes a load clicking noise when you open or close the door. The door does not open or close properly. I have not repaired it yet but have been told it is a spot weld that has failed. I also read online that this is a very common problem on the 2004 Toyota Sienna.
- Waynesville, OH, USA
Automatic door stopped working.
- Grand Rapids, MI, USA
2004 Toyota Sienna passenger side (power) door refuses to close; broken door cable. Also, the driver's side door (manual) has been broken for over 3 yrs; Toyota fixed this 3 times while still under warranty but refuses to fix it again despite the fact that it is a design defect since it keeps happening.
- Reading, MA, USA
2004 Toyota Sienna xle van door cable/motor broke. Door stuck open and were not able to close manually. Can't drive because door is stuck open. Only way to fix is cut cable or pay $2000 to Toyota to fix the door motor.
- Brush, CO, USA
The contact owns a 2004 Toyota Sienna. The contact stated that the front passenger door would not open from the inside or outside. The automatic door locks failed first and the door stopped working altogether. The sliding door on the passenger side also was non-functioned.; it would open manually only from the inside. The vehicle had not been inspected or epaired. The failure mileage was approximately 70,000 and the current mileage was approximately 71,000.
- Chesterfield, MO, USA
Cables on both rear power sliding doors have frayed and snapped. Replacement cost of cable is excessive at $2200 per door.
- Nashville, TN, USA
Driver side sliding door cable frayed and snapped.
- Arlington, VA, USA
Sienna 2004 xle power door cable snapped and sliding door wont work. Though car had been serviced by Toyota dealer all the time.
- Longmeadow, MA, USA
2004 Toyota Sienna's automatic sliding door mechanism jammed preventing door closure. The door could not be closed automatically or manually. Circumstances forced passengers, including 4 small children, to travel several highway miles with that door open. In April 2004 Toyota modified that door mechanism for new product and issued technical service bulletin EL004-04 "power sliding door inoperative" to correct existing product. Sienna's early 2004 sliding door is a defective product. The Sienna product is a minivan marketed to families and children. As such it is designed to be a closed vehicle. The defective door should be considered a child restraint failure because closed doors are, in fact, the primary protective restraint in a family vehicle. Corrective action we elected is to cut the automatic door's tractor cable. That frees the door to close and permanently disengages the defective door mechanism.
- Columbia, MD, USA
2004 Toyota Sienna. Power sliding door cable snaps. Leaving door unable to open fully. Toyota dealer says part is $1200 dollars and 4.3 hours labor to install. $1800 to fix.
- Liverpool, NY, USA
- Parkville, MO, USA