10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 15 / 0
- Average Mileage:
- 78,843 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Dash is cracking and it has been parked in the garage each night the entire time since we purchased it new. No care or concern from Toyota about the safety of the airbags ability to perform with the dash in this condition. Very displeased with the lack of concern for the welfare of my family and all passengers.
- Rock Hill, SC, USA
The contact owns a 2004 Toyota Sienna. While traveling 45 mph the contact's vehicle was struck from the rear by another vehicle. The air bags did not deploy upon impact. There were no prior warnings and the vehicle was not diagnosed for the failure. The current and failure mileages were 13,000.
- Beverly Hills, CA, USA
The contact owns a 2004 Toyota Sienna. While driving at 65 mph, the vehicle was involved in a crash but the air bags did not deploy. Three people were injured and a police report was filed. The vehicle was totaled. The current and failure mileages were approximately 118,000.
- Simi Valley, CA, USA
I have a 2004 Toyota Sienna with 92,000 miles (past warranty) that has a flashing dash light that is supposed to indicate that the air bag system isn't working properly. Toyota has repaired it twice. The indicator light is flashing again, and I don't know if there is a true malfunction with the air bags or not. The dealer and Toyota said they would not repair the problem again. I thought that in Maine (nationally?) such inoperable safety equipment must be repaired free of charge. Am I correct? the problem is a severe safety issue;the air bags may not deploy in an accident -- the flashing fault indicator may not be correct, but my dealer can't assure me of that. I am told that resolving the issue (again!) could cost up to $2,000.
- Rockport, ME, USA
I had slowed my car to allow a group to pass and was making a left hand turn into a parking spot. My car lurched forward and sped forward nearly striking a group of teenagers. I plowed through three cement pillars and a flower pot and finally came to rest. My engine was revving and my foot was on the brake. Updated 12/02/09 updated 12/03/09 the consumer also stated the air bags did not deploy. Updated 12/03/09
- Watchung, NJ, USA
2004 Toyota Sienna developed problems with the brake equipment.** answer required*** on four occasions, the brakes had been inspected by mechanics and in some cases reinstalled. The consumer also experienced a grinding noise on two different trips. The consumer was informed that the grinding noise was coming from the rear brakes and did not constitute serious brake problems. The consumer tried to use the hitch mount/bike rack only to find that the hitch would bottom out while entering gas stations or exiting driveways. Also, as an alternative to the hitch not operating properly, the consumer added rear air bags on the suspension system in order to give the vehicle additional clearance and they have failed and or blew out about three times. Other problems: Battery failure, rear bumper clip not holding the bumper in place, interior trim piece on seat detaching, grab handle trim piece breaking, and the consumer's daughter's hand had gotten stuck in the automatic door that was not supposed to close due to resistance in the path.
- Norristown, PA, USA
After removing all the interior side panels, the mechanic discovered that the side curtain air bags were cut out and the air bag light on the dash disconnected.
- Chicago, IL, USA
- Cedar Park, TX, USA