10.0
really awful- Crashes / Fires:
- 7 / 2
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 67,483 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I own a 2005 Toyota Sienna with only 43,000 miles, and the passenger air bag light is on all the time, it doesn't matter if someone is sitting in the seat. Today I took my van to the dealership to have the spare tire chain replaced, another Toyota recall, and asked them to check out the passenger air bag light. I was told the air bag and wiring harness needed to be replaced at a cost of $2148. I was very surprised when I was told this. I bought the van new; and the air bags have never been deployed. This doesn't sound like something that should need to be replaced as regular maintenance. I have never heard of someone having to replace their air bags and wiring when they haven't been in an accident. I'm concerned for the safety of my family, will the air bags still work or do I have no choice but to pay for something that was a faulty design.
- Council Bluffs, IA, USA
The contact owns a 2005 Toyota Sienna le. The contact stated that the front driver and passenger seat belts were inoperative. The electrical passenger sliding door had also failed to function, she had to manually close the door. The air bag warning light also illuminated on the instrumental panel for at least two years. The vehicle was inspected by a dealer who informed the contact that they were unable to assist her due to the vehicle not being under warranty. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 3500.
- Murrieta, CA, USA
The contact owns 2005 Toyota Sienna. The passenger side air bag was not functioning properly. The air bag light illuminated constantly. The vehicle was taken to the dealer who stated that they had to replace the entire passenger side air bag for $1500. There are no recalls or warranties. The manufacturer was called and stated that there were no warranties; they agreed to pay half of the cost if he decided to repair the vehicle. The failure mileage was 71,000. Updated 01/13/11 updated 03/30/11
- Freehold, NJ, USA
Vehicle was a 2005 Toyota Sienna van. Vehicle has always been serviced by Toyota dealers.on 8/29/09, I had rear brakes replaced by local Toyota dealer with 77,410 miles on the vehicle. 10 days later, on 9/8/09, my roommate was picking up children at school. Driving on a 4 lane road in town going 35-40mph. Two H.S. students abruptly stopped in her lane. My roommate stated she applied brakes but could tell vehicle was not stopping or slowing. Ran into rear end of a Toyota Tacoma P/U which in turn rear-ended a Honda CRV. No injuries in any involved vehicle. However, due to the extent of damage, my Sienna van was a total loss. Airbags did deploy on impact. My roommate stated from the beginning that she had applied the brake to the floor and the van did not brake or slow down. There were no braking/skid marks on the pavement at area of accident. Either the brake system totally failed or there was faulty work done during brake replacement 10 days earlier.
- Canton, GA, USA
I have a 2005 Toyota Sienna. The airbag system light flashes on and off, not consistently. I can drive for a while and the light is off, then, out of the blue, it will begin flashing again. I took the car to the dealer (fitzgerald Toyota) and spent approximately $100 for the dealer to research the problem. I was told that there is a problem with the airbag system, but, they could not begin to fully diagnose or resolve the problem until I pay $873 to have the passenger front seat removed. This includes the purchase of a new seat. The passenger seat is rarely used, so the seat itself should not be defective. I was told that the airbag system component is located under the passenger seat and the problem could be as simple as a loose wire or something more severe. Most importantly, I was told that if the airbag symbol is on, the entire airbag system shuts down and does not work!!! how can a system so vital to safety be programmed to completely shut down because of a loose wire? obviously there is an electrical problem as well as a design flaw. My safety and that of my family is completely compromised. I feel as though I am taking my chances every time I step into my vehicle. Further, I was told that it would have been possible that Toyota might have paid for the repair if I had under 60,000 miles. However, I believe that because airbag deployment can save lives in a crash and because this light flashing/system shut-down is possibly an electrical design flaw issue, and definitley a safety issue, this matter should be covered under warranty for at least 100,000 miles. If investigated, I am sure ntsa will find others who own my Sienna model year, as well as other Sienna years and other Toyota products have the same problem. I did not realize I could file a complaint until the recent issues with the prius, etc. Came to light. Thank you for looking into the safety of our vehicles!
- Silver Spring, MD, USA
The contact owns a 2005 Toyota Sienna. While driving 60 mph in heavy rain, the contact attempted to change lanes to exit the highway. She lost control of her vehicle and crashed into a tractor trailer. The vehicle spun off of the tractor and traveled back to the left of the highway. The air bags failed to deploy and the vehicle was destroyed. The police and ems were called to the scene, and the contact was the only person transported to a local area hospital for minor to moderate cuts, bruises, neck, and back pain. A police report was filed. The failure mileage was 61,000.
- Glen Rock, NJ, USA
I bought a brand new Toyota Sienna from piercey Toyota located at 2108 N. first street san jose, ca 95131 on June 21, 2005. The air bag light was flashing at the first time we drove it home. I took the car back to the dealer on June 22, 2005 and they fixed it. They replaced my car's ECU with a new one. I have not had a problem with the air bag light since then. However, my question is how can they delivered a brand new car with air bag problem.
- Fremont, CA, USA
Dt contact states he was driving the vehicle approximately 60 mph when the vehicle struck another vehicle, the air bags did not deploy.
- Annahein, CA, USA
Vehicle was turning into an intersection going left. An on coming vehicle going about 45 mph and hit vehicle "a" on the driver side front quarter panel. The air bags failed to deploy. Vehicle was towed by the local police department. Provide further details.
- Sandy, UT, USA
- Tampa, FL, USA