Affected Component: EQUIPMENT

Date Published

DEC 03, 2015

NHTSA TSB #

10093712

TSB Document

• Sorry, the NHTSA has not posted this TSB document yet.

You can still get the detailed info from Toyota for this TSB. Call your local Toyota dealer's service department & ask for a copy of TSB# POL14-11.

Summary

"WPB: TOYOTA HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014, TOYOTA ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE PRIOR TO THAT ANNOUNCEMENT, TOYOTA HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, TOYOTA HAS LAUNCHED THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING."