10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 91,597 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Toyota Sienna. The contact stated that the vehicle was parked and the rear hatch was opened when it abruptly began to close independently. The contact applied pressure to try and keep the hatch open but to no avail. The vehicle was taken to an authorized dealer where the contact was informed that the rear hatch hydraulic arms needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was awaiting a response. The failure mileage was 45,000.
- Davidson, NC, USA
The contact owns a 2007 Toyota Sienna. The contact stated whenever accessing the rear liftgate door it would abruptly close. The contact suffered from bruises to the right arm as a result of the failure. The manufacturer was made aware of the defect. The vehicle was not repaired. The approximate failure mileage was 31,000.
- Summerfield, FL, USA
Passenger power sliding door not working properly. Passenger side power sliding door opens on its own. Passenger power sliding door will not close on its own. Toyota dealer diagnosed as power sliding door motor and cable failure. The cost was quoted at $1700. This is a safety concern because when the door is manually closed it will just automatically open when driving down the road.
- Dresser, WI, USA
Power rear hatch will open normally, but will release when it reaches the top of it's travel, allowing the unit to come crashing down onto the unsuspecting owner while they are trying to retrieve items from the back of the vehicle. The trapped owner may try to fight off the hatch, but the drive motor continues to close until considerable resistance (I.e. shoulder) is used to fend it off.
- San Jose, CA, USA
The rear hatch latch/opening mechanism is soft and gooey. The softening/melting began sometime last year and is getting worse. It makes it almost impossible to open by a child or weaker person. Difficult to open for the regular guy. If there was some type of emergency the latch may or may not work. The melted handle also leaves a black tar-like gunk on hands in warm conditions. The van is never parked in the sun - always in the garage. The Toyota dealership that services our van said they are seeing this and hearing complaints all the time. They want around $200 to replace.
- Austin, TX, USA
Rear lift gate was in the open position. While I was standing underneath it, without warning it suddenly failed striking me in the head and pushing me into the rear bumper. Fortunately, other then a sore head for a few moments I was not injured. Had I not been standing under the lift gate at the time it would have closed on my three year old possibly causing severe injuries or killing her. Since the incident the problem has persisted. It will lift into the open position and remain open for a short (unpredictable) period of time then suddenly slam shut. Currently we have to have one person hold the lift gate open while loading or unloading the mini-van.
- Fort Lee, VA, USA
Both sliding side doors fail to click to stay in open position. Happens often even on flat surfaces.
- Monterey Park, CA, USA
- Norfolk, VA, USA