10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 117,307 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The passenger side power sliding door of my Toyota Sienna minivan came open while I was driving. I stopped and tried to shut the door but it would not latch. It will not stay shut, even when the door is locked, child lock is on, and the automatic door power is turned off. I had 4 children in the car at the time and this could of been a major incident! apparently Toyota knows they are having problems with the doors as they have extended the warranty on them. The latch on the passenger side door was replaced in April at 119,000, but now Toyota is saying they will not cover it under the extended warranty because of the mileage being 122,257.. there should not be a mileage limit on a problem that could have dangerous consequences! updated 10/07/15 updated 11/07/2017
- Moon Township, PA, USA
Re; recall 14V273000, never had a failure, had original recall done yet service dept cut off spare tire carrier cable and relocated spare tire to inside of vehicle. Wife is handicapped and we cannot use the rear of the vehicle to Transport her mobility scooter. I believe waiting 7+ months for a fix is unreasonable, especially since spare tires have been located under vehicles for decades.I would hope Toyota could come up with a fix instead of sitting around and doing nothing !
- Pittsburgh, PA, USA
Cracked dash board despite garage kept vehicle.
- Washington, DC, USA
Rear liftgate does not stay open and falls completely to slam close as as it reachs the top to fully opened. This happens with and without power so rear liftgate is not usuable even manually.
- Indian Rocks Beach, FL, USA
I was parallel parking, backing into a parking space on a long bridge in a downtown/busy area. When I tapped the accelerator lightly to back up, my van suddenly lurched back (in reverse), accelerating so quickly I felt like I was in a rocket ship being lifted into the air. My wheel was turned in preparation for backing into the space. At a breakneck speed, my van accelerated in reverse, lurching up a large concrete step (all 4 tires), squealing erratically. Then it continued across a wide sidewalk/pedestrian area, the bumper hitting the bridge, immediately knocking about 20 feet of a concrete railing from the bridge into the river below. Luckily, my wheels basically bounced off the bottom portion of the bridge, which was secured by a large concrete block at the base of the bridge. This all happened in about 1 second... it didn't take long. The first thing I tried when this happened was hit the brakes. They didn't move. It was like they were locked. As my van bounced forward after it bounced off the concrete block, I was able to get it into park. I am lucky there were no pedestrians on the bridge, as they would have been crushed immediately by the concrete, and thrown into the river below. I'm also incredibly fortunate my van didn't continue in reverse, plunging itself, and me, into the river. It was a harrowing experience and two weeks later, I am still not quite past it. I am a safe driver and this is my first "real" accident in 25+ years of driving. My van is totaled.
- Ankeny, IA, USA
The rear liftgate fails to stay open and will close automatically very quickly. This can cause injury if persons using the rear luggage area cannot move out of the way before it closes.
- Carmel, IN, USA
Faulty rear liftgate struts. In 50 degree weather, struts fail and door drops and automatically continues to close. Problem is ongoing. No injury.
- Santa Barbara, CA, USA
2007 Toyota Sienna xle at the three year age, the rear bungee's that move the rear hatch up and down began to fail. Toyota reluctantly (out of warranty) replaced. Prior to, the hatch would fall continually and strike our heads. In the six months since, the hatch has stayed up but I feel the new bungee's are too strong. Now the automatic closing feature has failed. You have to really pull on the hatch to close. Toyota denies any "history" of issues with the hatch system on our vehicle.
- Crandon, WI, USA
2007 Toyota Sienna van, power sliding door center hinge failing, requiring replacement, when door is on driver's side and rarely used. Numerous similar complaint online. Please consider that such a failure of this hinge cannot be considered "wear and tear" with limited usage.
- Trabuco Canyon, CA, USA
Purchased 2007 Toyota Sienna 4000 miles ago - several months. Ongoing problem - no accident at this time: In my opinion a very serious hesitation in engine response when I require an immediate fast forward movement of the vehicle, especially at slower speeds. Dealer says no service bulletin. (I've been driving for 40 years).
- Houston, TX, USA
- Berwyn, PA, USA