10.0
really awful- Crashes / Fires:
- 1 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 45,991 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Toyota Sienna. The contact stated the vehicle was equipped with an alarm that would sound when shifting from park to indicate that the rear lift gate was ajar, according to the owner's manual. The contact stated the alarm was defective and would not sound until the contact was driving at speeds of at least 5 mph. The manufacturer advised that the owner's manual was printed before the vehicle was actually manufactured and the vehicle was operating as designed. The contact believed the vehicle should operate as indicated in the owner's manual. The vehicle was not repaired. The failure mileage was 2,000. Updated 10/15/10 bf the consumer stated the vehicle was equipped with an alarm that would sound when shifting from park to indicate that the sliding door was open. According to the owners manual, a buzzer sound if the shift lever was moved out of park with the engine in the on position and the sliding door not completely closed. Updated 10/21/10
- Columbus, IN, USA
We bought our first minivan - a Toyota Sienna xle 2011- barely two weeks ago from Toyota laurel, md. The second day, the steering started to creak when making turns. Now, the trunk door has stopped working and the local New Jersey dealership dch Toyota is telling us it has been "bent". they are refusing to fix it or replace the vehicle and are telling us our insurance company needs to pay to fix it. The door is not damaged or dented/dinged in any way. It's perfectly fine, except it doesn't close anymore with the remote closing/opening buttons. We believe something is wrong with the electronics, or that the door was not correctly put in when the car was being manufactured. We have a child and would like to know what else is going to break down in this new car through no fault of our own.
- Belle Mead, NJ, USA
- Las Vegas, NV, USA