Bad water leak when it rains can't figure origin ending up with lots of puddled water in rear storage section. Causing soured mold smell two of my children have asthma not a good scenario or combination. I would not consider sending this, but there are many reports this type of issue with nothing being done to rectify problem without customer being financially responsible. I also understand that not everyone has asthma, however; black mold can be a hazard for all. Just wondering what can be done. Should be some sort of recall in place...*first started for us mid March 2017. In research I have found that many others have had this issue with no resolve.

- Newland, NC, USA

NHTSA recall number : 11V560 manufacturer recall number : B0N Toyota has never contacted me regarding the resolution of this recall or has informed me that this recall was done.

- Torrance, CA, USA

Passenger door - motor lock assembly failure where passenger door will not shut and flies open when driving. Rusting of door components from improper door sealing around door frame. Popping sound when opening motorized passenger door. Fortunately, door was stopped initially when door failure occurred but door flew open after I shut it and drove the vehicle. I then stopped to shut door and door would not close at all.

- Parsippany, NJ, USA

On August 27, 2016 I was driving our 2012 Toyota Sienna on an interstate highway. Traffic was terrible and I rear-ended another vehicle in stop-and-go traffic. The impact was minor, but the engine caught fire and burnt the car to the frame. My wife and I were able to exit the car before it burned. When I exited the car, I took my keys with me. However, I was not able to open any of the doors and everything I had in the back of the van burned. Thankfully, our children were not in the car. If they had been, I would have needed to break windows to attempt to remove them from the car.

- San Antonio, TX, USA

My son was attempting to get in the car and my husband, who was in the driver's seat and who thought he was already in the car, closed the sliding van door by pressing the overhead remote button. My son was trapped, arms pinned up. The door did not bounce back. This is not the first time this has happened, but it is the first time that it was a child (vs. Someone like me, who is strong enough to stop the force). I had to run out and force the door back. The latch was piercing his other side and he and his twin sister (who watched the whole thing, helplessly) were very frightened. He is probably just bruised, but what if I hadn't been standing right there?! the car was not on, and was parked in our garage.

- Dallas, TX, USA

As I have driven on the highway, on three separate occasions, my rear sliding doors have spontaneously opened on their own. After it happened the first time, we turned off the automatic door feature and it still happened another two times. When we took it into the dealership we were informed that this was a "known issue with 2007-2011 Toyota Sienna's but that Toyota has not acknowledged an issue yet with 2012 Sienna's". we were also told it would cost over $5000 for a partial fix. When I called Toyota corporation their response was "what do you want us to do about it?

- Langhorne, PA, USA

We first encountered a problem in which the automatic sliding door would not function to open or close automatically but it still worked manually. About a week later the rear latch of the passenger sliding door became stuck in the lock position thus not allowing the door to fully close. I took the vehicle to my mechanic who greased the latch and allowed it to function properly however the door would still only open automatically but would open or close manually just fine. During this time there were 3 instances when the door would automatically open without human intervention but while we were driving down the highway with children in the rear seats. Toyota agrees this is a major safety issue but will only split the $1,200 bill with us. Based on the fact they are willing to help pay for the repair out of warranty proves they are aware of the issue yet fail to issue a recall and put are willing to risk lives especially children's lives to save face.

- White Haven, PA, USA