10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
11,588 miles

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« Read the previous 20 complaints

problem #24

Jan 012017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact stated that the recall notice for NHTSA campaign number: 17V006000 (air bags) was received in January of 2017. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plantation, FL, USA

problem #23

Mar 182017

Sienna

  • miles
"takata recall" inquired at the dealership and was told no fix yet. And don't expect one to soon. I did not hear of the release date when the recall went into effect.

- Torrance, CA, USA

problem #22

Mar 152017

Sienna

  • miles
Takata recall: NHTSA recall number: 17V006 recall date: January 9, 2017 Toyota has had adequate time to fix this problem. As of 15 March, Toyota still has status recall incomplete. Remedy not yet available. Sliding door: NHTSA recall number: 16V858 recall date: November 22, 2017 Toyota has had adequate time to fix this problem. As of 15 March, Toyota still has status recall incomplete. Remedy not yet available.

- Sumter, SC, USA

problem #21

Jan 012017

Sienna

  • miles
Takata recall - we have children riding in our vehicle and need the recalls to be fixed promptly. We had not heard anything from Toyota as to when the recalls will be fixed. With the airbag issue, no one can sit in the front passenger seat, which makes it very inconvenient for our big family. Sliding door recall - the sliding door issue also is a major danger because our kids sit in the back. We are fearful the door could open unexpectedly. The delay in fixing these recalls is causing a lot of anxiety, stress, and danger. We tried to call Toyota but were transferred to different departments for over 20 minutes before getting cut off completely. We want answers and we want them now.Toyota needs to fix the problem immediately. We are fearful for our lives in our Sienna.

- Allen, TX, USA

problem #20

Jan 052017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17V006000 (air bags) and 16V858000 (structure); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Jose, CA, USA

problem #19

Nov 222016

Sienna

  • miles
The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17V006000 (air bags) and 16V858000 (structure); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Grovetown, GA, USA

problem #18

Mar 032017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brentwood, CA, USA

problem #17

Mar 012017

Sienna 6-cyl

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 17V006000 (air bags) and 16V643000 (latches/locks/linkages). The parts for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available. Updated 05/17/17

- Hayward, CA, USA

problem #16

Feb 282017

Sienna 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Updated 06/07/17 the consumer stated the recall for the rear door exceeded a reasonable amount of time to be completed. Updated 10/12/2017

- Sault Se Marie, MI, USA

problem #15

Jan 092017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Union City, GA, USA

problem #14

Feb 202017

Sienna 6-cyl

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000(air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 05/23/17

- Burnsville, MN, USA

problem #13

Feb 212017

Sienna

  • 82,000 miles
Takata recall: I began talking to Toyota's 1800 # on Tuesday, February 21 about needing a loaner car because our 2012 Sienna is affected by the takata recall. On the 23rd of February, the dealer don mcgill Toyota located at kirkwood/I-10 called saying they could offer us a Chrysler Town & Country van but only that one day. My wife was out of town until Saturday, but I was told they couldn't hold the loaner car that long. The representative than suggested that a dealership closer to our home could help me better and transferred my information to a dealer at I-10/mason road in katy. No one has ever called me from this location and I have left 3 messages on the service manager's line without a call back.

- Cypress, TX, USA

problem #12

Feb 272017

Sienna

  • miles
It is completely unacceptable that Toyota is recommending "that you do not operate the vehicle with an occupant in the front passenger seat" as an interim solution to the airbag recall. I have a large family and absolutely rely on that front seat and they are telling me not to use it. They must offer reasonable accommodations to ensure that my family is safe, including a free rental if needed. I will not accept their recommendation and they must provide a reasonable alternative and get this resolved very quickly.

- Silver Spring, MH, USA

problem #11

Jan 092017

Sienna

  • miles
The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dallas, TX, USA

problem #10

Feb 232017

Sienna

  • miles
Takata recall & door recall - I am trying to sell my vehicle privately because I purchased a new vehicle and now I am unable to sell it as there is no remedy and Toyota has recommended that no one should sit in the front passenger seat --- really?there needs to be pressure on Toyota to fix immediately

- Roswell, GA, USA

problem #9

Feb 092017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Covina, CA, USA

problem #8

Jan 092017

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The recall notice did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Huntington Beach, CA, USA

problem #7

Feb 152017

Sienna 6-cyl

  • miles
The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/05/17

- Hollywood, FL, USA

problem #6

Feb 132017

Sienna

  • miles
The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Natchitoches, LA, USA

problem #5

Dec 192016

Sienna

  • miles
Takata recall. The contact owns a 2012 Toyota Sienna. The contact received notification of NHTSA campaign number: 17V006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. In addition, the contact later received notification of NHTSA campaign number: 16V858000 (structure). The dealer stated that the electronic function would need to temporarily be disconnected due to the remedy for the recall still being under development, and to manually operate the door. The dealer was unable to determine when the remedy and repair parts would be provided by the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available.

- Vacaville, CA, USA

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