10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,701 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I've been having issues for over a year now with the drivers side rear sliding door not closing all the way. It would close all but the last 6 inches or so and then re-open. I took it to the dealership 3 times and they said they found no issues, but greased the door. 2 weeks ago the door would not open or close at all (even manaullly - thus the reason for my complaint). I turned the automatic feature off and could not get the door to open at all!!! major safety issue! I looked and noticed that the cable had snapped. I took it to the dealership again and they replaced the cable and said that was the problem with the door not closing properly too. That cost me $320. The next day the same issue returned of the door not closing all the way. I took it back in and they diagnosed it again in less than a minute as the roller on the hinge. They agreed to replace it at no charge to me, but did not let me see the claimed bad part. My major concern is that this door would not open at all even in the manual mode and that the door consistently would not close all the way. All these symptoms occurred with the vehicle fully stopped and in park.
- Shelocta, PA, USA
While driving car turned off
- Va Bch, VA, USA
With the hood open with prop rod installed, I pushed down slightly on the hood and it crumpled like thin flimsy metal at the point where the rod connects to the hood. I am not strong - 6'2'' and only 175 pounds. Now the hood has a bend and cosmetic damage at the crumble point.
- Warner Robins, GA, USA
Vehicle tires are wearing highly abnormally quickly.
- Fruit Heights, UT, USA
9545 moores point place I was driving out of the parking lot from the grocery store, I stopped to enter onto route 301 making a right turn on to the road when the van accelerated, it was all I could do with all of my weight on the brakes to stop the car from hitting another car. It was frightening.
- Nanjemoy, MD, USA
There is no illumination of the main dashboard display-speed, RPM, temperature and fuel level when light control is at off or drl (driving lights) position. I went to dealer and service man said that is the way it is and another new vehicle on their lot was the same. The gauge lights are on but dim in parking and headlight position. (Toyota manual says use drl in daytime to save fuel and eliminate chance of burning out driving lights.) I called Toyota and they said after 2 weeks of investigation that this is the way it is. This is a safety issue because we cannot see the speed on cloudy days or with sunglasses on sunny days. My previous Toyota- 2006 Sienna and 2013 avalon have illumination anytime the ignition is on for driving. When you can't see the speed easily, this is a safety risk- there is no digital display of speed on this vehicle.
- Huddleston, VA, USA
- Atlantis, FL, USA