10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 101,158 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Through no fault of our own, the frame on our Toyota truck has been discovered by our mechanic as rusted or corroded to an extend of unsafe driving conditions. Toyota in response to my complaint replaced the spare tire carrier as a safety recall that never expires, however, they are telling me the frame is no longer under a warranty and is not a safety recall issue. The suggested I lodge a complaint with the NHTSA as they are unable and unwilling to do something for us. I uploaded 5 pictures, not sure if they are all there
- Norristown, PA, USA
The contact owns a 2004 Toyota Tacoma. The contact received a recall notice for NHTSA campaign number: 12V542000(suspension). The contact took the vehicle to cumberland Toyota (1540 interstate dr, cookeville, tn 38501, (931) 272-3719) and was informed that her vehicle did not need a remedy and was safe to operate. The contact took the vehicle back to the same dealer a few years later and was informed that the vehicle would not be serviced due to the corrosion that had accumulated. The manufacturer was notified of the failure and informed her that they could not assist. The vehicle had not been repaired. The failure mileage was unknown.
- Monterey, TN, USA
Extreme rust on left side of the frame with extensive loss of metal. Contacted two Toyota dealerships and Toyota corporation. They refuse to fix the problem. All documented here: Https://www.facebook.com/groups/1637547983201647/
- Lyndhurst, OH, USA
The frame has many holes in it. Was just told by mechanic when went in for rear differential work. They as I were surprised as the body shows no signs of rust. They did not complete work as they said frame so bad it is unsafe. I have owned other 2003 and 2004 Tacoma's over the years which had frames recalled. This one does not have the frame recall and I am wondering is this a mistake or why not?
- Minneapolis, MN, USA
Frame is rusty beyond usage. As I accelerate the bed of the truck flexes so I can see it in the rearview mirror
- Wilbraham, MA, USA
The frame is rusting out
- York, PA, USA
I had tires rotated, technician told me frame is extremely rusted(Tacoma problem) big safety problem.Toyota told me they would check it out for 98, -- dollars. I don't think that's right. Toyota problem
- Nashua, NH, USA
The dealer discovered holes in the frame on 3/26/19. Actually it was in for repair of a gas tank strap and I believe they used a hammer on the frame to make the holes. They wrote it up as my truck was unsafe to drive. It only has 81,000 miles on it and other wise in great shape. I had it in for a recalled rusted spare tire holder on 2/11/15 and the service manager told me that the frame looked ok and if the frame develops holes they can recommend a good welder.
- Cape Vincent, Ny, NY, USA
The contact owns a 2004 Toyota Tacoma. While the vehicle was undergoing an oil change, the contact was informed that the frame was rusted. There were no warning indicators illuminated. The vehicle was taken to autoland (170 us-22, springfield township, NJ 07081, (800) 288-6526) where it was confirmed that the frame was rusted. The vehicle was not repaired. The manufacturer was contacted and provided case number: 1904301385. No further assistance was provided. The failure mileage was 67,000.
- Cranford, NJ, USA
Takata recall, I own a 2004 Toyota Tacoma that came from West Virginia when originally purchased, this trucks leaf springs have now broke lose and is very unsafe to drive for my 17 year old son, we have contacted Toyota and they were very rude so I have now came to this, there is rust holes in the frame of his truck the size of baseballs and scares me for him to ever drive it at all please help us figure out what we can do, his uncle that owned the truck before we got it was very sick he lived in West Virginia and was never told or called about a recall for the frame my son just recently got the truck painted and was told that he needs a new frame very badly.
- King, NC, USA
Tamara recall, my 2004 Toyota Tacoma 4 wheel drive chassis has broken on me twice sense I bought the truck from a used dealership, and the chassis is also cracked again on my back drivers side, when I bought the truck I wasn't told that the chassis was rusted and they had covered it up. I need to know if it's still under warranty to get it replaced or what I need to do, my odometer is showing only 118686 on it right now. I'm concerned if I were to be in a wreck that there would be a worse outcome verses the chassis not being rusted. When the chassis broke on the passenger side both times I was driving, the exhaust has broken off as well because of rust. Now the truck squeaks really bad and my spare tire is about to break off as well I believe. I would really appreciate it if I could get it fixed. I'm not sure how much of the chassis is rusted or how bad it us due to them covering it up. Both times the chassis has broken have been when on a city street I haven't done an insurance claim on it either, the second time it broke I was also braking the truck. I don't know the number of the recall. I bought the truck in March and all this happened in may and June and I'm afraid it's gonna happen again if it's not replaced and due to me making payments on it and it being my daily driver I don't know what else to due sense I cannot sale it. I didn't know about the recall until September, I seen something about it on facebook and just started looking into it to see if there was any possibility of getting it fixed or replaced. The bed has also been replaced before I bought it, but I'm not sure why. Thank you for reading this and I hope to hear something soon about my truck. Any kind of options available would be very helpful, because I do not trust this truck. It is very unsafe. I would not recommend anyone else to drive my truck because it is so untrustworthy. Thank you again.
- Landrum, SC, USA
2004 Toyota Tacoma, took truck in to be painted was informed that there are multiple baseball size holes in the frame and the leaf spring mounts are rusted and leaf springs are about to pop off. I have called Toyota Corp, and was told because truck was not sprayed they will not honor the frame. I recently acquired this vehicle and was not aware of the recall that had been issued on this truck. Toyota at this point is refusing to replace or repair the frame even though this truck originated and remained in a cold climate state for most of its existence. Please advise if there are any options available to have Toyota honor this vehicle. Thank yo U
- King, NC, USA
Frame rusting out even after having undercoat sprayed in previous recall, after looking online I have found numerous people with the same year and model having their frame replaced by Toyota under a recall, but I have been told repeatedly that there is not recall and Toyota will do nothing.
- Windham, ME, USA
Took truck in for inspection and the frame is deteriorating to the point the bed is becoming detached from the frame and separating from the cab. The suspension is coming loose from the mounts. This is not the only one the mechanic has seen with deterioration. These trucks are not safe to drive!!
- Creekside, PA, USA
Takata recall frame is rusted
- Roaring Branch, PA, USA
I have a 2004 Toyota Tacoma with severe corrosion underneath the frame. It is not safe and could crack at anytime. Especially where the leaf spring meets the frame, I can loose the rear end.
- Hightstown, NJ, USA
About two weeks ago ive taken my truck to price Toyota in new castle de for a frame inspection. They told me that they were going to call the Toyota manufacture about the frame recall issue but they never got back to me and just recently ive heard a knocking sound on the rear driver side and found a crack in the frame.
- New Castle, DE, USA
Frame needs to be replaced. Requested Toyota replace frame within a ten years of mfg. Toyota said I was to late on the frame replacement recall. Truck body is like new. Truck only has 64000 miles on it. I misplaced frame replacement recall notice. Can you request / require Toyota replace my frame ?
- Wrentham, MA, USA
Very rusted frame
- Riverhead, NY, USA
- Meriden, CT, USA