10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 101,158 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I bought my Toyota truck in May 2016. I had the truck serviced at a local shop. The service manager stated the truck had a lot of rust noted on the frame and other parts underneath the truck. I took the truck to my local Toyota dealer to have the spare tire hangar recall taken care of. The service manager told me they could not service the truck because of the extensive rust noted. He stated "if you were my family member I would not let you drive it" because the frame and other parts were very rusty. The truck has been parked ever since unable to drive due to safety concerns that the frame will collapse. Toyota corporate will not agree to fix the truck.they state the truck frame rust replacement offer has long passed.
- San Francisco, CA, USA
The contact owns a 2004 Toyota Tacoma. The contact stated that the frame of the vehicle was rusted. The vehicle was taken to a dealer where it was diagnosed that the area for the spare tire was rusted. The manufacturer was notified of the failure. The failure mileage was 90,000.
- Hancock, ME, USA
The contact owns a 2004 Toyota Tacoma. The contact stated that the vehicle was taken to an independent mechanic for a tire rotation. The mechanic stated that the vehicle was unsafe to be driven due to severe rust and there were holes throughout the entire frame. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 143,000.
- Burlington, KY, USA
Frame rusted.
- Cleveland Heights, OH, USA
Was rear-ended yesterday. Upon inspection by insurance inspector, the inspector stated the frame failed, cross-member broke off frame due to excessive rust and rear of frame was rotted. This vehicle had received frame recall, but was only offered undercoating, which was done, but was obviously not done on rear of frame. Insurance inspector knew of this recall and stated Toyota should not be allowed to get away with this. The truck was in excellent condition before accident (other than frame). Due to frame rot, instead of being fixable, it was deemed total loss and will now cost significant financial burden. Called local Toyota dealer I have dealt with before and their customer relations director went to inspect and noted rear part of frame rusted out, but that's where all damage occurred due to being rear-ended, so didn't offer much other than it was an "interesting situation". then had the nerve to ask if one of his sales people could call me to buy another Toyota.
- Westminster, MD, USA
Frame rust
- West Hartford, CT, USA
The frame of the Tacoma is severely rusted. Rust easily falls off the frame of the truck. Tacoma models after 2005 received recall notifications and fixes from Toyota, but the 2004 models have not received any notice even though they exhibit more frame rot and rusting.
- Centreville, VA, USA
The frame has rusted and the dealership is unwilling to replace even though there continues to be recalls on more modern vehicles and another will be beginning soon for newer models. No notice was received by me about this problem. Not sure if this was a technical service bulletin or a full recall, but I cannot understand how a major problem with the frame would not qualify for a full recall. The truck was sold by Toyota suggesting 300,000 miles easily. I have less than half of that and the truck will soon be unsafe to drive because of a faulty frame.
- Hurley, NY, USA
The contact owns a 2004 Toyota Tacoma. The contact stated that when the vehicle was taken to be painted, the technician found that the subframe of the vehicle was severely rusted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
- Shade, OH, USA
The contact owns a 2004 Toyota Tacoma. While the vehicle was being serviced for scheduled maintenance, the mechanic found severe rust on the frame and other components of the undercarriage. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 130,616.
- San Francisco, CA, USA
The frame is rotting, the cross bar is rotting, there are holes throughout, and there are areas where you can literally push your finger through! I discover the issues with the frame back in 2014. The local Toyota dealer told me that there is nothing that they can do about it. The frame can be probably compared with something that sat under the salt water for a long time.
- Garland, TX, USA
Frame began to rust in rear of the truck.
- Harrisonburg, VA, USA
The frame has rusted so bad that you can poke your fingers through it. Also the frame is rusted around where rear shocks mount causing the passenger rear shock to come apart. Vehicle is not safe to drive. Contacted Toyota about the problem and they refuse to do anything even though this vehicle was part of a recall due to rust issues.
- Gilman City, MO, USA
The contact owns a 2004 Toyota Tacoma. While inspecting underneath the vehicle, it was discovered that there was severe corrosion that caused a hole on the rear bumper. Also, the brake cable was completely rusted. The vehicle was taken to a dealer where it was diagnosed that the subframe was corroded and needed to be repaired. The vehicle was repaired under a recall back in 2010, but the failure persisted. The specifics of the recall were not provided. The manufacturer was notified of the failure. The failure mileage was 190,000.
- South Windsor, CT, USA
The contact owns a 2004 Toyota Tacoma. While the vehicle was undergoing a state inspection, the contact was informed that there were holes in the frame. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.
- Gilbertsville, PA, USA
The contact owns a 2004 Toyota Tacoma. While the vehicle was at an independent mechanic, the mechanic diagnosed that the subframe was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 170,000.
- Brockton, MA, USA
Frame is completely rotten 108000 miles.
- Waterford, PA, USA
Frame rust. The frame is almost completely rusted in half. The leaf springs where they connect to the frame has sunk into the frame from the rotting of the frame. The truck was going 75 mph down the highway when it happened. A loud bang and terrible jerk back.
- Hesperia, MI, USA
The contact owns a 2004 Toyota Tacoma. The contact stated that while inspecting underneath the vehicle, it was discovered that there was severe corrosion that caused a hole on the driver's and passenger's side frame of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
- Troy, MI, USA
- Woodruff, WI, USA