Recall # 14V-604, rear leaf springs recalled. Heartland Toyota in bremerton Washington saying they will do work, but not return vehicle in condition they found it. They are refusing to replace the "add-A-leaf" that was put on the truck, on top of the existing, recalled, leaf spring. Heartland has serviced this vehicle for 10 years in its current condition. I was told by a service associate that it is because of a "new service manager, " and that they have done the full work many times. In fact, an associate of mine had the same rear leaf springs replaced, and this dealership did replace his "add-A-leaf", returning his vehicle in the condition it was dropped off in. "their liability" was the reason I was given for their only being willing to do an abbreviated job.

- Allyn, WA, USA

The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Reno, OK, USA

Leaf springs broke and severed my brake lines.when I contacted a mechanic I was told this is saftey recall E02. I was never notified of recall, I lost my breaks smashed into my garage door. Toyota wont pay for a tow for me to get fixed. I cant drive it to the dealer because the recall caused my leaf spring to break my break lines and smash my garage door. Its not drivable

- Nanticoke, PA, USA

The contact owns a 2005 Toyota Tacoma. While driving approximately 60 mph, there was a loud noise coming from the rear of the vehicle. The contact coasted to the side of the road and noticed that the rear leaf spring detached. The vehicle was taken to an independent mechanic where it was diagnosed that the rear leaf spring fractured and needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 14V604000 (suspension). The manufacturer was not made aware of the failure. The approximate failure mileage was 126,000.

- Houston, TX, USA

The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Freemont, CA, USA

I purchased this truck about a year ago. I recently heard of a settlement regarding rusty frames. My truck has one, very bad and I need to know how to proceed to get this fixed or traded in.

- Bellingham, WA, USA

The contact owns a 2005 Toyota Tacoma. The contact was included in NHTSA campaign number: 14V604000 (suspension). The contact stated that the vehicle was taken to an independent mechanic for routine servicing and was informed that there was extensive rust, corrosion, holes, and cracks in the frame. The vehicle would not pass an inspection unless the parts were replaced. The manufacturer was notified of the failure and indicated that the recall remedy statute expired in March of 2016, but refused to provide a recall repair solution. The contact was informed to take the vehicle to a dealer for diagnostic testing. The contact was uncertain of when the vehicle would be repaired. The failure mileage was not available. Parts distribution disconnect.

- Quakertown, PA, USA

The leaf springs the dealer replaced under a recall failed. We had a tow package on our Tacoma & had no problem towing our camper with the existing leaf springs. The new leaf springs failed when we tried to tow our camper & the dealer says it's our fault for overloading the suspension. I wish I had ignored the recall notice.

- Longview, TX, USA

The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sterling, MA, USA

The contact owns a 2005 Toyota Tacoma. The contact stated that the vehicle was serviced per the manufacturer customer limited service campaign that was related to the frame. The contact mentioned that a compound solution was applied to the entire frame. In 2016, the vehicle was taken to the dealer where it was diagnosed that the rear of the vehicle was completely corroded and declined to service the vehicle per NHTSA campaign number: 14V604000 (suspension) due to the rear leaf spring's excessive rust corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,455.

- West Manticoke, PA, USA

The owner of the Toyota Tacoma received a safety recall notice informing the owner that certain Toyota vehicles from the year 2005 -2011 has had a defect with rear leaf spring. The owner immediately went to Toyota of bowie, Maryland he informed them the notice he received in March. He has called the manager several times during the last 4 months to give an update of the parts. It's been 4 months the car hasn't been fixed.

- Riverdale, MD, USA

Received recall notice and took to local dealer. Dealer refused to work on vehicle because of aftermarket lift kit (3"). I was informed that in order to do recall I had to pay $480 to remove front suspension in order to do recall which amounts to 3 hrs labor charge. I didn't agree to that and left. I ended up calling Toyota with the issue and asking for a resolution to this and was informed there was nothing they could do. I found it to be interesting that no one I talked to had run into this situation before. The recall affects 600K trucks and apparently I'm the only one with a lift kit installed, which is ludicrous. I feel Toyota has responsibility to correct this and they are under law to resolve this issue. In conclusion I just want this safety issue resolved and they are telling me to pay for a safety defect that is not of any fault of mine.

- San Jose, CA, USA

The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension). The dealer had been contacted numerous times for a year and was unable to provide the part for the repair beyond a reasonable time frame. The contact was unable to determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Lawrenceville, GA, USA

The contact owns a 2005 Toyota Tacoma. The contact received a recall notification for NHTSA campaign number: 14V604000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. The VIN was unavailable.

- Lake City, FL, USA

Because my Toyota Tacoma has a 3 in lift kit, Toyota will replace the defective leaf springs but will not reinstall the lift kit. This will cost me approximately three hundred of my own money. I find this unacceptable-

- Issaquah, WA, USA

The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the dealer indicated that the lift kit needed to be removed before the recall repair could be completed. The contact was unable to schedule a recall repair within a reasonable time frame. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Clovis, CA, USA

The contact owns a 2005 Toyota Tacoma. While driving at an unknown speed, there was an abnormal noise coming from the rear of the vehicle. The contact also heard a thud coming from the transmission when the vehicle was being slowed to a stop. The vehicle was included in NHTSA campaign number: 14V604000 (suspension). The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driveshaft needed to be replaced. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 120,000. Updated 08/17/16 the consumer checked there was a crash and it was reported to the police. No further information was provided. Updated 08/22/16.

- Phoenix, AZ, USA

The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/16/16 updated 10/05/16.

- Manteca, CA, USA

I own a 2005 Tacoma. There have been several recalls with this vehicle. The vehicle was rejected by a state inspection in June of 2016 for frame rust. I thought I was current on all recall activity but it turns out this was a "service campaign" that had a start and end date. Records show I had recall work done just days before this time frame period began and recall work done less than a month after it expired. Toyota says it isn't their problem, that I missed this time frame. My complaint is that if it is a safety issue (and it is) that it should be a recall and not a limited service campaign. Toyota should still be on the hook to fix this.

- Salem, VA, USA

The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Salt Lake City, UT, USA