The contact owns a 2008 Toyota Tacoma. While driving at approximately 40 mph, the rear driver side spring leaf fractured. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 87,535.

- Morristown, NJ, USA

Problem: Broken rear leaf springs on both sides of vehicle. They broke 6 months apart. There has been a long delay by in taking care of the recall for spring replacement. I received the message below 10/2/14. Is there something that can be done to get Toyota to act? not only do they need to replace the spring assemblies but they need to reimburse me for my previous repair of broken springs. I get no information from Toyota or the dealer on any schedule. _______________ your 2008 Tacoma with vehicle identification number (VIN) [xxx] is involved in special service campaign (recall) E12, which addresses the vehicle's leaf springs. Toyota announced this campaign earlier in the week, and we will be issuing preliminary notifications to owners of affected vehicles in the near future. You may feel free to confirm your Tacoma's recall involvement at www.Toyota.com/recall. Toyota is currently preparing the remedy for this service campaign, and we will send a second round of owner notifications when the remedy becomes available. When you receive the second letter from Toyota, it will include instructions on how you can apply for reimbursement for previously completed leaf spring repairs. Toyota will not be able to review reimbursement requests until the remedy is launched. In the interim, it could be helpful for you to locate and make copies of your repair invoices, including proof of payment, as well as a copy of your registration or insurance for the repair dates. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bearsville, NY, USA

I have had three separate incidents of leaf springs breaking. It is always the center leaf spring - once on the left and twice on the right. I repaired two springs prior to the recall, and submitted a request for reimbursement to Toyota, which they denied. I just had a third leaf spring break. I use my truck for hauling material on my farm and cannot do so with a broken leaf spring. It is obviously a design problem, and not a corrosion issue as the leaf spring that broke this third time was repaired less than two years ago. It has been four months since the initial recall and Toyota still has no date when replacement parts will be available. When will the ntsb take action to require prompt attention to correcting this problem, including requiring reimbursement for costs associated with this defect?

- Sarver, PA, USA

The contact owns a 2008 Toyota Tacoma. The contact received NHTSA campaign number: 14V604000 (suspension) however, the parts to do the repair were still not available. The contact received the recall notification in November of 2014. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Winchester, VA, USA

The contact owns a 2008 Toyota Tacoma. The contact stated that while driving at approximately 15 mph and making a right turn, there was an abnormal noise coming from the rear driver side tires. The vehicle was not diagnosed or repaired. The contact received a recall notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 40,000.

- Mcminnville, OR, USA

The contact owns a 2008 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure updated 5/12/15 the consumer had not yet been reimbursed for the repairs. Updated 9/16/2015

- Aliguippa, PA, USA

The contact owns a 2008 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable. Updated 5/15/15

- Marshfield, MA, USA

I brought my truck in for the frame check. They said I was good for a frame spray. They sprayed my truck because I was told it was warrantied. I get my truck back and the spray is all over my garage my driveway my paint and rubs off by driving through snow. I was told some trucks come back after a year with bad frames with this treatment. How are they allowed to cover up such a safety hazard. I should have learned from my last Toyota frame that snapped on me as I was driving. But after there last recall I was thinking something changed. Turns out they made no changes to their frames even after all there issues. So I asked if I was to buy a brand new truck is there a new frame process.. guess what no change.

- Springfield, MA, USA

I was driving down the road heard a loud snap. Truck skipped sideways like I hit a pothole. Found a broken driver side leaf spring. I reported it Toyota they said they didn't know how to fix it. So I went out and had 2 new springs put on for safety. I was then told they would pay me for the repair. Now because they don't kno the "remedy" to repair this. They won't do anything for me.

- Springfield, MA, USA

The contact owns a 2008 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Mystic, CT, USA

The contact owns a 2008 Toyota Tacoma. The contact received a recall notification for NHTSA campaign number: 14V604000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Staten Island, NY, USA

My leaf spring snapped while driving down the road. And they still wont do anything for it. Because they don't know how to fix there own problem. Also they won't stand behind the there fake remedy for a frame that is going to break apart. They did on the 2001-2004 because they knew the spray does nothing but make it worse. 04-08 your on your own.

- Springfield, MA, USA

I live in nome, Alaska. It has been over 5 months since the recall for the leaf springs that need to be changed as the recall says so. I have heard nothing about getting it fixed. One spring is broken as it notes in the recall. There are several auto shops here not a Toyota dealer. Toyota has not arranged to get this problem fixed here. Also there are recalls on my seat belt which has not been addressed to get fixed either. I bought the vehicle from kendall Toyota out of fairbanks, ak.

- Nome, AK, USA

The contact owns a 2008 Toyota Tacoma. The contact received a notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

- Pearcy, AR, USA

March of 2014 my right rear leaf spring cracked. I contacted the Toyota dealer and Toyota corporate regarding this. They both denied any generic problem with the springs and Toyota refused any replacement. In August of 2014 the left leaf broke. In both cases I chose to have my local mechanic replace the broken leaf. I believe that I should be reimbursed for the replacement of the leaves and the spring assembly should be replaced per the announced recall (Sept 29, 2014). I detected the break because of unusual suspension noise. No loads were carried during this period.

- Bearsville, NY, USA

I brought my car to a repair facility for brakes and when it was put up on the lift the mechanic noted that one of the leaf springs on both sides of the vehicle had snapped - the snapped spring was able to move both back and forth as well as to protrude sideways. I was told the vehicle was not drivable and the springs needed to be replaced. I paid for the replacement of the springs. Recently I received a notice that the company is recalling all like vehicles to add corrosion resistant materials to the frame. When I spoke with the company they denied the two incidents were similar and took umbrage that I would suggest such. No one I have spoken to has ever seen springs break in this manner. The vehicle has not been used to tow heavy objects nor taken off road so the problem has occurred under normal circumstances. I am concerned that others may have the same issue and not find it until an accident occurs. Updated 12/07/15.

- Lansing, MA, USA

Drivers side rear leaf spring rusted and a section of the center spring was banging off the brake line. I had the spring replaced 2 weeks later once the part arrived at the dealer at my cost. Now in June 2014 the passenger side leaf spring also rusted and was banging off the brake line. It has been 5 weeks and the part is still not available. I have tied the spring together with bungee cords in order to drive the vehicle. The only thing holding a large piece of metal from breaking loose in both instances was a bracket. If the metal came off on the highway a serious injury or accident could have happened. Toyota issued a rust recall for the frame of the vehicle but not the leaf springs. I have spoken to many people, including the dealership, and this is a common problem that is not being addressed by Toyota. The dealership now told me Toyota has changed the spring design and I should have both springs replaced at my cost. I feel as well as a safety issue, if the design was changed, Toyota should be responsible for changing them out....updated 08/12/14 updated 08/23/2017

- Uxbridge, MA, USA

I own a 2008 Tacoma double cab, 4X4. Strange noise was coming from the rear suspension after driving over frost heaves and pot holes. The driver side leaf spring had broke, and was rubbing hard on the brake line. I do not tow, off road, or carry heavy loads. Online search found this is a common problem with Tacoma. Happy (or lucky) the brakes didn't fail, and disappointed in the inferior quality.

- Canton, CT, USA

I own a 2008 Toyota Tacoma access cab off-rod 4X4. A leaf in the passenger side leaf spring broke while driving. I was driving along and I started to hear a clanking metal on metal noise that I had not heard before. I was close to home so I drove there and when I looked underneath the second leaf from the top was broken in two right behind the U-bolt holding the rear axle to the leaf pack. I had it repaired by a local shop who replaced the broken leaf and added another full leaf to both leaf packs(passenger and driver side) on the truck. Before it broke, the springs on both sides were already flat when unloaded and if I put any amount of weight in the back I was hitting the bump stops very easily.

- Midland Park, NJ, USA

The contact owns a 2008 Toyota Tacoma. The contact stated that while driving 55 mph, he heard a loud abnormal noise as the vehicle tilted to the side. The contact mentioned that the leaf spring became fractured and landed on top of the axle, crushing the brake lines. The vehicle was taken to the dealer where the technician verified the failure and stated that the leaf spring assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 68,330.

- Quincy, MA, USA