2.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 51,630 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Leaf spring has been diagnosed by lia Toyota dealership's shop in colonie, NY as being broken. This is the same problem for 2011 Toyota Tacoma vehicles with other VIN numbers, but not mine. The dealership contacted Toyota, which denied my vehicle for the recall, so it recommends replacing both leaf springs at my expense ($2400). I feel that Toyota should include my vehicle in the recall.
- Scotia, NY, USA
Rear leaf spring broke on suspension.
- South Portland, ME, USA
The contact owns a 2011 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Kealakekua, HI, USA
The contact owns a 2011 Toyota Tacoma. While driving approximately 75 mph, the rear of the vehicle emitted a loud noise and the steering became difficult to maneuever. The contact stated that the steering was difficult to operate approximately four months prior to the failure. The contact took the vehicle to the dealer where it was diagnosed that the rear leaf spring was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that it was related to NHTSA campaign number: 14V604000 (suspension). The VIN was not included in the recall. The approximate failure mileage was 70,000.
- Homer, NY, USA
The contact owns a 2011 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect
- Littleton, CO, USA
After recall/ replacement of rear leaf springs, with new 5 leaf units, the truck sags under load, rides as rough w/O cargo compared to prior 3 leaf (thicker) set. The truck was not 4 wheel aligned to spec and Toyota is not verifying this done, the driveline has torsion wrap or jerky-shudder upon full stop now, as if damaged in the process. The truck with side winds and groves in the road immediately after this work and with two different new sets of michelins (changed the same day the suspension work was done), shifted off lane violently. Costco locally says I am the only one who complained about the tires so switched me to higher speed rated ones (but I do not drive at high speeds, I drive conservatively). A locally well regarded tire-alignment shop rechecked the alignment and found it was incorrect though merced Toyota insists it passed their "green" zone on what looked to be off-calibrated hunter machine. From the results of this machine, the service manager and mechanic both stated my truck's frame was damaged (so why bother with alignment?). this was subsequently checked by a body repair shop with proper equipment to be found to be within one dime's thickness different from rail to rail, I.e. no damage whatsoever. Toyota wants me to return to this faulty dealership even though there are two others w/ in 60 miles from merced ca. Toyota refuses to acknowledge the issue, refuses to pay for verifying the dealership's issues. I suspect the spring set used in this recall does not match my version of truck, a trd sport access cab which is 300 lbs more capable in springing if the charts are correct. All combined, the problems are not solved and the ride has become dangerous, one I have to constantly correct, one that follows the ruts in the road and is much much more dangerously sensitive to side wind gusts on the freeways + less load capacity.
- Merced, CA, USA
NHTSA reference id NHTSA reference id. Had my Toyota Tacoma checked after getting a recall notice in April 2016. Had my inspection done which I was told my vehicle's part needs to be replaced. However the parts are on back order call in 6 months it should be in.called 6 months later no parts, kept calling the dealer no response.I started to hear a noise so I called Toyota usa and was told if I choose I can have it done privately and submit the necessary paper work for refund. Had the part changed submitted all the documents they called the mechanic verified all that was done etc. Waited 7 weeks only to get a letter from Toyota usa saying the work done on my vehicle wasn't in the scope of the recall!!!!!! its totally unfair that my vehicle was targeted for a recall they didn't do the recall I did and to be told no refund. Then they should have stated from the beginning that they weren't going to refund customers for the NHTSA reference id 14V604
- Grayson, GA, USA
Rear leaf springs have broken and the front head light covers have cracked.
- Verdunville, WV, USA
The contact owns a 2011 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.
- Crossville, TN, USA
Recall for the leaf springs. No notificaation. I have 3 leaf springs springs. If I put any weight in the bed of my truck the leaf springs tend to curve in a downward position. Affraid to put anything in bed of truck. Do to this problem I have since replaced shocks, replaced on front driver side ball joint, in the process of replacing front shocks and possible bearing assemblies and front shocks. I feel this is all cause by only having three leaf springs. When driving the back end tends to sway more than normal when driving. The weight of the back end tends to be a problem also with a composite bed, being too light.
- Wallkill, NY, USA
The contact owns a 2011 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Birmingham, AL, USA
It's been about 8 months since I was first notified of their recall E02 on the rear springs. I was called in for an inspection today (6/21/2016) and told the rear springs need to be replaced. I was told it would be another 6-8 weeks before the parts would be at the dealership and the truck would be fixed. Why does your Agency allow safety recalls to drag out for months" why are there no penalties on the manufacturers to give them an incentive to finish a safety recall in a timely fashion"
- Salina, KS, USA
After nearly two years, the recall is incomplete and I'm beginning to have issues with the rear leaf springs in general. Two years is absurd! I need to replace the rear shocks as well but don't want to do anything that might possibly mess up the recall fix, if it's.ever completed.the defect from that caused the springs, I believe, is also causing the rear springs to fail overall.
- Poteau, OK, USA
Leaf springs have broken twice. First time in 2013 and current. Toyota says my VIN number is not included in the current recall. My truck should be included as it has the same safety concern as the ones being recalled.
- Washington, DC, USA
The contact owns a 2011 Toyota Tacoma. While driving 25 mph and attempting to stop, the brake pedal was depressed but failed to completely stop the vehicle. There were no warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the leaf spring fractured and needed to be repaired. The vehicle was not repaired. The dealer also stated that the brake line was affected due to the failure. The contact received notification of NHTSA campaign number: 14V604000(suspension). The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
- Barrackville, WV, USA
Received recall notice from Toyota over 2 years ago regarding replacement of rear springs, however to this date nothing has been done regarding this recall. Very disturbing that no action has not been taken. However, I am not having any visable or mechanical problems that I can detect.
- Jacksonville, FL, USA
The contact owns a 2001 Toyota Tacoma. The contact stated that while driving at 20 mph over a pothole, the vehicle started to vibrated violently and the driver side wheel detached from the vehicle. After inspecting the vehicle, the contact noticed that the bolt joints had fractured. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN and failure mileage were unknown.
- Mission Hills, CA, USA
The contact owns a 2011 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Louisville, TX, USA
The contact owns a 2011 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 09/18/15
- York, PA, USA
- Poultney, VT, USA