10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 10,491 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
As we were driving last night, the steering wheel fell apart during a turn, rendering it instantly unmovable. We got stuck in the oncoming traffic lane. We could not exit the vehicle because too many cars were whizzing by us. When we dislodged the broken piece we pulled over to the side. We physically hold the steering wheel together so that we could drive home. Toyota hauled the car off this morning. You're very lucky to be alive, we can take this very seriously and would hope that you would do the same. As soon as we could move the vehicle to a safer location, I began videoing. I have that as well.
- Tomball, TX, USA
Doors do not automatically lock when truck begins to move. Small children are transported in this vehicle and I feel that this is an unsafe condition.
- Hoover, AL, USA
While driving the truck, my husband heard a "popping" sound, looked in the backseat, and saw that the right, rear jumpseat, which had been in an upright position, was "seat-down, headrest up" and the right rear pane of glass in the rear windshield had shattered. The response of reinhardt Toyota was, "your warranty doesn't cover glass, but we'll repair it for $1,100."
- Pike Road, AL, USA
- Rochester, NY, USA