9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
167 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #15

Aug 062024

Tacoma

  • miles
Eight speed transmission exhibited difficulty in downshifting to lower gears. Loud rumbling sound could be hard inside of truck cabin. Also, upon my inspection, found transmission fluid leaking on the garage floor. All of this occurred at less than 400 total miles on the vehicle. Vehicle was inspected by the local dealer Toyota Service Department and determined to be a defective transmission that must be replaced. It is possible that the transmission could have seized up while driving, causing the vehicle to be uncontrollable. No warning lamps or messages...only the loud audible sound coming from the transmission. To date, it is unknown as to the cause of failure. At my request, Toyota has assigned a Case Number (#240809001043) and is investigating the failure.

- Springfield, OH, USA

problem #14

Aug 072024

Tacoma

  • 2,300 miles
The contact owns a 2024 Toyota Tacoma. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The contact restarted the vehicle and drove to the residence. The vehicle was towed to the dealer, where it was determined that the transmission was stuck in sixth gear, and the transmission needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,300.

- Macon, GA, USA

problem #13

Jul 192024

Tacoma

  • miles
5000 miles and new 2024 tacoma trd sport auto transmission stopped working. Gears 1-5 stopped engaging. Truck was stuck on road unable to move because truck was trying to start in 6th gear. Got truck towed to Toyota dealer. They contacted Toyota and stated transmission needs replacement along with torque converter. Truck has been at shop for 3 weeks now. Still waiting for parts to be delivered.

- Riverside, CA, USA

problem #12

Aug 012024

Tacoma

  • miles
Pulled into a parking spot put the car in park. Engine stalled check engine light came on with -??engine control system malfunctioning warning-??. car will not start or completely turn off.

- Bellingham, WA, USA

problem #11

Jul 032024

Tacoma

  • miles
New vehicle abruptly began rumbling and shuddering. Vehicle became increasingly difficult to steer and control. Out of concern for driver safety, vehicle towed to dealer. Diagnosed with failed universal joint bearing and subsequent driveshaft damage.

- Livermore, CA, USA

problem #10

Jul 212024

Tacoma

  • miles
Truck is acting like it is in neutral sometimes while driving. Will rev super high when going down the highway at 60, as well as not going from a stand still. Shifting using the manual mode does not help it at all, as it still has the same issues. To make a long story short, the truck is having hard shifts and comes out of gear while moving and stopped.

- Roanoke, VA, USA

problem #9

Jul 082024

Tacoma

  • miles
Transmission experienced rough shifting from reverse to drive immediately followed by the inability to access gears 1-5. The transmission was within normal operating temperatures per the onboard temp readings. Going into park or neutral did not fix the issue. Stopping and restarting the engine allowed access to lower gears briefly, but once the vehicle shifted up, it could no longer access the lower gears. Shortly after this, the check engine light illuminated and the vehicle went into limp mode.

- Tempe, AZ, USA

problem #8

Jul 082024

Tacoma

  • miles
I bought a 2024 Tacoma TRD Off Road Premium Package through MAS ( Military Auto Source ). I picked the vehicle up from the Bremerhaven port in Germany on 08 July 2024 it was missing the back bed charging adapter box but MAS said they would cover the cost in writing to fix no big deal and I drove it back to Weiden Germany. Today 09 July 2024 I lost the ability to shift into 2nd, 4th, and 6th gear. There is only 2 of these vehicles in the country of germany right now. The vehicle has approximately 735 Km on it. It probably would have happen early had i been shifting more but the majority of my first in it was on the Autobaun in 6th gear going roughly 130 Km most of the way with no down shifting or ciry driving. The vehicle has not yet been inspected by a toyota tech due to the vehicle not being produced in Germany but it doesnt take a genius to look up the issue your having and see the exact thing from multiple other Toyota owners. Toyota would be best to buy this vehicle back and reach out to me. Vin [XXX] Below is the customer care email i requested be sent with my reference number and case number. Reach out to me upper mangment. Hi ×××× ××××××, We appreciate you taking the time to contact the Toyota Brand Engagement Center. We are dedicated to providing superior service. Your case is filed at our headquarters office under your name and file [XXX]. If you require further assistance, please send us a message by adding a comment here, or give us a call at 800-331-4331. Case Managers are available Monday through Friday from 8:00 a.m. -?" 8:00 p.m. ET. Thanks! - xxxxxx Toyota Brand Engagement Center HQ 469-292-4000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Apo, NY, USA

problem #7

Jun 012024

Tacoma

  • 2,543 miles
The contact owns a 2024 Toyota Tacoma. The contact stated while driving at an undisclosed speed, the transmission failed to function as intended. The contact stated that the transmission only shifted into 1st and 2nd gear. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the parts to complete the repair were on back order. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 2,543.

- Irvington, NY, USA

problem #6

Jun 112024

Tacoma

  • miles
While pulling out of my drive way I noticed when I pressed the gas pedal my truck barely moved, it felt like it was in neutral. I pressed the gas pedal further and it started to move but the RPMs were around 6000 RPM. I then pulled to the side of the road and tried shifting it into different modes, cycling through manual and automatic, but still nothing. I then noticed that while in manual mode the display read -??S6-??. Which I deduced meant sixth gear. Not wanting to be late for work I just pressed on the gas pedal till the truck got moving and drove the 18 miles to work in sixth gear. After returning to my truck after work, I started it up and it worked fine. A few days later I reported it to the dealer and they had me bring it in for a diagnosis. A day later they reported to me that the truck experienced a transmission failure and would have to be replaced. As of right now I am still waiting to hear when the replacement transmission will arrive. The maintenance advisor stated he could not give me a time frame for the parts to arrive or when the work would be completed.

- Downey, CA, USA

problem #5

May 082024

Tacoma

  • miles
Vehicle only has 209 miles and the transmission is out, not driveable

- West Palm Beach, FL, USA

problem #4

Jun 082024

Tacoma

  • miles
Brand new 2024 Toyota Tacoma TRD Off Road automatic 2700 miles Truck is two weeks old The Toyota dealership called and reported that the entire transmission needed to replaced after being at the Toyota dealership for a week. Yes it is available for inspection. Toyota tech said that there are no spare transmissions in the U.S. and that it could take 3 months or longer to replace. Toyota tech found metal shavings in transmission fluid. Truck is entirely stock from factory with no customizations. Truck started shifting hard between a few gears and then got stuck in a higher gear and would not move forward even with accelerator to the floor. This was in the middle of the road with multiple vehicles behind me. I am not aware if anyone other than Toyota technicians have inspected the vehicle. There were no warnings, messages, or dashboard lights illuminated when this happened. Toyota dealership also refused to supply a rental car in the meantime while truck is being fixed. I am in the military and have no means to provide transportation to myself or family unless I pay out of pocket.

- Deruyter, NY, USA

problem #3

May 272024

Tacoma

  • 989 miles
The contact owns a 2024 Toyota Tacoma. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced; however, the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was notified of the failure and two cases were opened. The contact stated that there was a case for the vehicle replacement and another case for the distribution of parts to the dealer. The failure mileage was approximately 989.

- Fredericksburg, VA, USA

problem #2

Apr 162024

Tacoma

  • miles
Vibration between 25 & 45mph Confirmed by dealer technician possible transmission issue. First noticed on drive home after purchase. No incidents yet

- Biddeford , ME, USA

problem #1

May 072024

Tacoma

  • miles
I-??ve only had the vehicle about a month with only 1245 miles on it. I was leaving a parking lot and pulled out on the road and the vehicle shifted in neutral after a minute or so the vehicle then slammed back into gear. It did this 2 or 3 times. I pulled into a gas station turned the vehicle off and waited a few minutes. I turned the vehicle back on backed out and preceded to drive when the same issue happened again. But now the vehicle would not shift into other gears. This time the check engine light came on with 3 reported errors 1. Advanced ultrasonic detecting and ranging system malfunction. 2. Drive-start control system malfunction. 3. Check engine light stating malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. I was only about a mile or 2 from a Toyota dealership and was able to limp the truck to the dealership. The dealership informed me today [XXX], that it will need a new transmission and that there were similar issues on new Tacomas across the US. There were no prior signs of any issues prior to the transmission failure. This happened on a roadway with traffic that comes in both directions. Thanks goodness this didn-??t cause an accident has it happened out of the blue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Piedmont, OK, USA