10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
82,464 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Toyota Tundra:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #81

Nov 012018

Tundra

  • miles
I recently took my truck into tarbox Toyota in Rhode Island for a state required inspection. I purchased my Tundra from this dealership in 2004. The truck failed the inspection. A major defect was rust related holes in the frame. When the tarbox dealership installed a rust preventing undercoating 2-1/2 years ago, I asked and was informed that there were no holes in the frame. As you can tell by the attached pictures, the frame has substantial rust and a hole in the same areas experienced by other 2004 Tundra owners. It is also obvious by the pictures that the undercoating installed to prevent rust failed and peeled off--and in fact covered up existing rust areas--rather than provide protection against future rust damage. I was informed by the dealership that Toyota would not do anything to address the rust damage on my truck--or take responsibility for enhancing the rust damage caused by improperly coating the frame over existing rust. In fact, the advice offered was to just "lease a new vehicle." My safety concern is that in addition to myself, third party owners may not be aware that Toyota covered up rusted frame damage with the undercoating installed over rust--and I do not know if there are additional holes in the frame that are not visible.

- East Greenwich, RI, USA

problem #80

Sep 062018

Tundra

  • miles
Frame is rusted in my 2004 Tundra and Toyota won't remedy the the problem. The frame is the same as the 01-03 but the recall only applies to those years which is ludicrous. I have heard of Toyota replacing some frames for 04-06 but they won't even look at mine

- Las Vegas, NV, USA

problem #79

Aug 232018

Tundra

  • miles
On 11/19/2014 I took my Tundra to team Toyota for the frame recalled because there were corrosion around the frame. Team Toyota inspected and applied some type of black spray and given me back my truck while the coating was wet. This was done on the recalled warranty. I bought 4 new Michelin tires from bj's and have them installed because team Toyota didn't have Michelin tires my size when their promotions buy 3 get the 4. 6 thousand miles driven, I took my truck back to bj's for tires rotation and was informed that my frame are corrosive and need to be careful. I call Toyota today and talk about the issues with the frame and the way it was done by team Toyota and was told there isn't anything that they can do. What can I do about the frame problems? pictures that I attached are taken today with my phone.

- Trevose, PA, USA

problem #78

Dec 012015

Tundra

  • 150,000 miles
Excessive rust corrosion on frame rendering failure of state inspection

- Portsmouth, NH, USA

problem #77

Sep 292014

Tundra

  • miles
The contact owns a 2004 Toyota Tundra. The contact stated that the frame had premature rust and holes. The contact stated that the vehicle had been serviced per an unknown recall for rust coating of the frame at an unknown Toyota dealer. The vehicle was taken to Toyota of greenfield (1 main St, greenfield, MA 01301, (413) 773-5455) where it was diagnosed that the frame needed to be replaced due to the severe rust. The vehicle was not repaired. The manufacturer was notified and did not assist. The VIN and failure mileage were not available.

- West Whately, MA, USA

problem #76

Jan 012018

Tundra

  • 130,000 miles
Rusted holes in frame

- Hazletownship, PA, USA

problem #75

May 232017

Tundra

  • 142,000 miles
I have excessive rust on my frame. I has holes in frame and almost rusted in two. Toyota will not do anything about issue. Not sure what to do about it. The truck runs great and the body is in great shape. Frame is in bad condition.

- Morgantown, WV, USA

problem #74

Oct 162015

Tundra

  • 160,000 miles
Excessive frame rust causing failure to pass state inspection.

- Portsmouth, NH, USA

problem #73

Jan 012004

Tundra

  • miles
Bought my truck last year off a Toyota dealership they said they did a safty inspection on the truck, I was recently just told I should have my frame checked, so I did, and the frame did not pass but do to the previous owner forgot to get the frame under coated it voided out getting a new frame, so I went back to the dealership that I bought the truck at and ask them why they sold me a truck that has a bad frame but told me that it passed their safty inspection, there answer was sometime those things happens and there's nothing they can do. So my issue here is I owe over $100 on a truck that I was told is it's not safe to drive, but nobody want to fix someone screw up. I'm wondering if there any leagal actions I should consider or if somebody can help me resolve this issue. The dealerships name that I bought the truck from is, summit Toyota of akron, Ohio. Thank you for listening. Mr. Summers

- Barberton, OH, USA

problem #72

Mar 012015

Tundra

  • miles
Frame has rust holes. I call Toyota and told me there is nothing they can do about it case closed.

- Pittsfield, MA, USA

problem #71

Sep 182017

Tundra

  • miles
My frame has rusted to the point it broke, I believe it falls under the 1st generation frame as the 2003 models.I went for an inspection and it failed due to frame

- Catskill, NY, USA

problem #70

Sep 082016

Tundra

  • miles
Frame rust, the entire frame is rusted and the spray of the under carriage is falling off and now rusting even more

- South Barrington, IL, USA

problem #69

Jul 262017

Tundra

  • 140,000 miles
Rear strap supporting the gas tank corroded on one side and bent due to the weight of the tank. This resulted in the strap rubbing against the universal joint of the drive train and making a clicking sound while in motion.

- Indianapolis, IN, USA

problem #68

Jun 092017

Tundra

  • 78,000 miles
I purchased my 2004 Tundra from a Subaru dealer last summer and did not realize it was included in the many trucks which had premature frame rust. Toyota admitted it was an issue and stated that the previous owner had undercoating put on the truck paid for by Toyota, however, clearly this was ineffective and a temporary band-aid for inferior metal. Toyota stated that they would not do anything to correct this problem, and as a college student, I need access to a safe vehicle. I am afraid to drive this truck as if it is struck by another vehicle, I do not believe it would withstand the impact due to severe frame deterioration. I understand the truck is from 2004, however, the rust on this frame is beyond a normal rate. Meanwhile, I am out $16,000 and the rust has overtaken the truck greatly within the past year. Toyota still refuses to help despite my gas tank needing to be replaced and my pictures of all of the deterioration. Despite doing my research and seeing how well-maintained this truck was, the frame itself has rusted beyond recognition and yet, the other parts remain relatively intact. This vehicle is otherwise in extraordinarily good shape and is and was well-maintained. It only had 58,000 miles on it when purchased and still has less than 80,000 miles.

- State College, PA, USA

problem #67

May 262017

Tundra

  • 118,400 miles
Rear cross member that trailer hitch hooks to has a hole that I pushed thru with my finger while showing a neighbor a 3 in, crack in the cross member on the drivers side, and other metal flaking on front of frame. Toyota treated frame Dec. Of 2014. Cross member was not treated.Toyota Corp. Or the dealer did not tell me it was unsafe to hook a boat or trailer to the hitch. Toyota said they would not do anything to repair the frame per my VIN number.

- West Homestead, PA, USA

problem #66

May 172017

Tundra

  • 143,000 miles
Shift controller assembly bracket (Toyota P/N 33501-0C011) has a design defect in that the part is cast without threaded bolt holes, relying on the installation of the screws to cut threads, by the act of installing the part at the factory, the radial outward force that the screw exerts creates a circumferential tensile stress around the hole, and microfractures in the cast aluminum. Over time, the microfractures cause failure of the part. When the part has finally broken, unknown to the owner, the vehicle may not fully engage into the park gear, such that the parking pawl does not engage, resulting in the vehicle potentially rolling which can cause property damage, injury, or death. My vehicle was parked, and began to roll as I was exiting the vehicle, and nearly pinned me under the vehicle. I barely escaped serious injury. I have since discovered Toyota has developed a revised part (P/N 33501-0C012) apparently to address this dangerous design defect. Since owners do not see the part to know its broken (its concealed in the steering column), they will be completely unaware of the danger. Toyota should initiate a volutary recall or tsb to inspect the part, and replace it with the newer part if broken or showing evidence of fracture.

- Warwick, RI, USA

problem #65

May 052017

Tundra

  • miles
My Tundra was under the frame rust recall in 2014. Toyota's claim was that the salt from the roads caused the severe corrosion. As we all know this was actually from the use of sub standard steel in the manufacturing process. My frame was actually de laminating, not just simple surface rust. When I had taken it in for inspection all that was done was wire brush the frame and spray with an undercoating. Now just a little under three years later the coating is peeling of along with more layers of metal. Most of the people I know with Tacoma and Tundra had their frames replaced when theirs were taken in. So now I have a truck that is no better than it was before. Also most of the chassis components are rusting out prematurely as well. My spare tire winch mechanism (carrier) bracket was about to rust through, luckily I caught this before I possibly could have dropped my spare when traveling on the interstate. I would appreciate someone from nhtsb taking a look at my vehicle to see the extent of what I am talking about. My vehicle only has 67,000 miles on it. I did contact Toyota service about this, but their answer was you have what you have and they will not do anything further. I'm sure I'm not the only one in this situation. My frame should have been replaced. Thanks

- Bel Air, MD, USA

problem #64

Apr 012014

Tundra

  • miles
Car a rusty mess. Parts falling off. Toyota said too bad, we are not replacing frames anymore. Won't pass inspection next time. Less than 35,000 miles on car.

- New York, NY, USA

problem #63

Apr 062017

Tundra

  • miles
My 2004 Tundra frame is rotting out, and Toyota wants nothing to do with it. Or to help me..

- Winsted, CT, USA

problem #62

Mar 102017

Tundra

  • 154,000 miles
I just got off the phone with a case manager name marquita from Toyota. I had called three days earlier and was told a case manager would call. I received no phone call, and had to call them myself. My Tundra is one of the vehicles affected by the lack frame protection resulting in a severely rusty frame. I had the frame inspected by a local Toyota dealer and was told that the undercoating that was meant to solve the problem was poorly applied. Huge chunks are my frame are falling off and the frame is exposed causing it to continue to rust. The master technician brought me back to show how the frame was not originally prepped and the undercoating was thinly applied. So back to the conversation with the case manager. Marquita proceeded to tell me the undercoating was a one time remedy to the frame rust problem. Whether or not the undercoating was done well or not, Toyota is not willing to rectify a poorly done "solution". the same rusty frame is under all the slime they applied and now it is going to continue to get worse. This is a known issue, and I believe Toyota sued the manufacturer of the frames. And me and the other owners are left to rust.

- Cincinnati, OH, USA

Read the next 20 complaints »