My sister in law was driving southbound on U.S. inter state 101. Front left suspension collapse, upper and lower ball joint completely detached from the vehicle, tire blew out on impact, the only thing that is holding the tire was the brake line. I called Toyota on 8-16-12. The call center was out sources and the employee didn't speak english well. I have to explained several times about the incident. He gave me a case #12081161743 and say a case manager would call me within 24 hrs. Twenty minutes later I got a call from the call center. The employee say he will transfer me to a case manager because my case was urgent. A case manager ([xxx]) in California come on line and wanted me to explain everything to her. In the middle of explaining (the fourth time) she hung up on me. I called the call center and again. I have to explain everything again. This time they say they have no record of [xxx] in California and nobody was assigned to my case yet. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Anchorage, AK, USA

Rear end leaking oil. Mechanic able to put finger through housing due to severe rusting. Entire rear end replaced under extended warranty I purchased. Entire frame rusted heavily. All welds severely rusted. Frame integrity gone. Front arm rusted so badly mechanic says it will not pass inspection in October, 2012. Front arm so rusted it is likely to collapse. Emergency brake not functioning due to heavy corrosion...advised to replace. Body immaculate. No rust anywhere but frame.

- Windsor, NY, USA

Frame rot.

- Northfield, VT, USA

Excessive rust accumulation on frame of truck. Recall campaign # 09V444000 states Toyota will initiate a field action on 2004 through 2006 models. Call to Toyota customer relations (case # [xxx]), proved to be useless. No action being taken by Toyota. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- New Haven, CT, USA

My 2004 Toyota Tundra limited, purchased in 2004 directly from Toyota dealership for 39000 dollars has an extremely rusty frame. The steel peels away in layers at the welds. The proliferation can be described as "layers of a biscuit flaking a part." The dealership pounded on the frame with a tool and said that it did not fail the "Toyota frame tool" test and since the vehicle is a 2004 they would not do anything about it until it fails or becomes part of a recall. I haul a travel trailer with my family and I feel that it is extremely unsafe. How can a 7.8 year old truck rot out this quickly? there has a to be an issue here that Toyota is not willing to acknowledge. Please advise.

- Hyde Park , NY, USA

The contact owns a 2004 Toyota Tundra. The contact stated that while driving 10 mph, the front driver side tire detached from the vehicle. The contact lost control of the vehicle and pulled to the side of the road. The vehicle was towed to a dealer. The contact stated that prior to the failure, the vehicle was repaired under NHTSA campaign I.D. number 05V225000 (suspension:front:control arm:lower ball joint). The failure mileage was 153,399.

- Carmel, CA, USA

The contact owns a 2004 Toyota Tundra. The contact stated that while driving 15 mph, the front passenger wheel detached from the vehicle. The vehicle was towed to an authorized dealer and the contact was informed that the vehicle was included in the recall associated with NHTSA campaign id number 07V013000 (suspension:front:control arm:lower ball joint), but they would not repair the damages. The manufacturer was made aware of the failure, but offered no assistance. The vehicle was not repaired. The failure mileage was 170,000.

- Laverne, CA, USA

The contact owns a 2004 Toyota Tundra. While attempting to park, the contact noticed that the front driver side tire had detached from the vehicle. She inspected the vehicle and noticed something leaking. The vehicle was towed to a private mechanic who replaced the axle and lower ball joints. Neither the dealer nor the manufacturer were notified of the failure. The current and failure mileages were 127,000.

- Muncie, IN, USA

The contact owns a 2004 Toyota Tundra. The contact stated that while driving 70 mph, the upper rod barring fractured unexpectedly. The dealer and manufacturer were notified, but denied any assistance with repairs to the vehicle. The vehicle was repaired. The failure mileage was 131,000 and the current mileage was 135,000.

- Hitchcock, TX, USA

Gas tank defect, sometimes it indicates empty tank but it is not empty, sometimes it indicate full tank but it is not full. This tank is unpredictable possibly a manufacturing defect. Also the tires wears faster on the outer surface uneven. Sometimes the vehicle veers off to left and sometimes to the right may be related to ball joints defect or sloppy Toyota technician work or both. Updated 02/01/08

- Carson, CA, USA

The contact owns a 2004 Toyota Tundra. While driving 65 mph, the front suspension failed and the passenger side front tire and rim detached from the vehicle. The vehicle is currently at the dealer. The cause of the suspension failure has not yet been diagnosed. The current and failure mileages were 69,000.

- Monteray, CA, USA

While drinving at speed of 55 mph on avenue the whole tire fell off, cutiin brake hose and tire got trap under neath.

- Perris , CA, USA

Toyota has issued recall notice ssc 70B for the Tundra. I called several times attempting to schedule to have recall repairs performed. The response was that Toyota had large back log and the parts were not available. The response was the same from Toyota corporate. It will be weeks if not months until the parts will be available. In the mean time I must drive a vehicle with potentially defective parts.

- Clifton, VA, USA