10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
21,796 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #19

Aug 172015

Tundra

  • miles
On 8/17/15 received notice of a recall on passenger air bag. Per letter, I will be contacted when parts are available to fix the problem. In the interim, per Toyota, passengers are recommended not to use the front seat. If I cannot have the full use of my vehicle, due to a manufacturing issue, then Toyota should be supplying a similar vehicle until they can rectify the problem. In many instances I cannot refrain from using the passenger seat. I feel that they will be using this as an escape goat, so that they are not legally liable in case of issues or future incidence that may occur. In the meantime no can tell me when parts will be available to fix the problem. The dealers have no ideas as to when parts will be available. This is a major issue and Toyota should be forced to have time schedules as to when parts and repairs will be performed.

- Wynantskill, NY, USA

problem #18

Aug 102015

Tundra

  • 98,800 miles
Per an urgent safety recall notice I contacted a local dealer. Fred anderson of charleston, SC. The dealership informed me that the parts necesary to remedy this recall are on indefinite back order. They referred me to toyaota at 1-800-331-4331 and that there is no expected date to get parts to remedy this recall. I contacted the suggested 1-800 number and was told that the customer relations manager was to call me back within 2 business days to get an answer on a recall remedy. It's been 5 business days adn no retruned call from anyone at Toyota. Meanwhile, the recal notice infoms me taht noone should ride iin the passenger seat until remedied. I have a vehicle taht Toyota has deemed unsafe for passengers, but htey cannot keep commitments on phone calls nor can they tell me when the recall will be remedied.

- Charleston, SC, USA

problem #17

Jun 162015

Tundra

  • miles
The contact owns a 2005 Toyota Tundra. The contact received notification of NHTSA campaign number:15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the issue. The contact had not experienced a failure.

- North Grafton, MA, USA

problem #16

Jul 242015

Tundra

  • 128,000 miles
Their has not been an incident yet, I am just trying to avoid a bad situation, but not getting any help from Toyota's end. I have brought in my Tundra multiple times to get the airbags checked out and they always said their was no problem. Then now I receive a recall letter in the mail and immediately call and setup an appointment because I am fixing to leave town for a new job. We set one up for July 30th and then a few days later I get a call and they cancelled the appointment because they don't have the airbag parts. I leave town this weekend, the 1st, in the Tundra with the recall and will be driving around Texas doing commercial construction work. I am trying to work with the dealership to get things done but the manager, jeff, just pretty much said ol well we can't do anything for you. He never offered a rental or any other alternative to them not having the parts. I got a call from megan at the corpus dealership and she has been more than helpful trying to figure out a solution or some alternative so I am not driving around in a deathtrap for the next 6 months. Your rental policy won't work very well considering I work 6-7 days a week and won't be near a dealership so I might not be able to just leave my new job to come switch vehicles with you. The inconvenience should be on the dealership/manufacturer, not the individual who paid for the vehicle. I hope to see some better customer service from Toyota, but I guess if something happens while I have to drive the Tundra around. I will just join the lawsuit

- Portland, TX, USA

problem #15

Jul 232014

Tundra

  • 86,000 miles
The contact owns a 2005 Toyota Tundra. While driving at approximately 60 mph, the steering wheel seized and the vehicle veered to the right. The vehicle went off the road and crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries reported. The vehicle was taken to the contact's residence where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 86,000.

- Liberty , SC, USA

problem #14

May 132015

Tundra

  • miles
Safety recall notice received on this vehicle in may, 2015 for defective airbag. I called the eastern shore Toyota dealership, daphne, al and spoke to service tech. Benjamin. Benjamin said Toyota is not manufacturing the parts for the recalled airbags so the airbag can not be repaired at this time. Benjamin said the parts manufacturer will not make parts until September 2015. This is a dangerous situation. The dealership refused to make the repair as stated in the safety recall notice I received in the mail. The recall notice specifically states to not drive the vehicle due to the problems with the humidity and airbag deployment causing serious injury or potential death to anybody in the passenger seat of the vehicle. The manufacturer of the part is taking so much time to send the parts to make repairs.

- Mobile, AL, USA

problem #13

Jul 202015

Tundra 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2005 Toyota Tundra. The contact stated that the notice for NHTSA campaign number: 15V286000 (air bags) was received in July of 2015. After contacting the dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. MA 09/25 the vehicle was repaired. Updated 10/06/15

- Cusseta, AL, USA

problem #12

Jul 172015

Tundra

  • miles
The contact owns a 2005 Toyota Tundra. The contact received a recall notification for NHTSA campaign number: 15V286000 (air bags) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Jacksonville, FL, USA

problem #11

Mar 022015

Tundra

  • miles
Unable to get Toyota air bag recall fixed.. I called & have schedule 2 times( past months), and this morning, to check status on appointment.Toyota, did not have records of an appointment.scheduled appointment lost! tried to get my Tundra into dealer this morning.... they said that.they would call me back, ... is that something to be concerned??

- Keaau, HI, USA

problem #10

Oct 202014

Tundra 8-cyl

  • 93,100 miles
I received a recall for airbag actuators in the right front. I took my vehicle to treasure coast Toyota on November 5,2014 at which time they disabled the air bag system and told me that the parts would be in and repairs would be done within 2 weeks.it is now March 6th 2015 and I`M still waiting for this to be resolved. It is my understanding from the dealership that the parts are on indefinite back order!!! I was told by the customer service rep on or around Feb. 27th 2015 that the parts for my 2005 vehicle were the only ones on back order. I would like to have this problem fixed.

- Stuart, FL, USA

problem #9

Oct 292014

Tundra 4WD 8-cyl

  • miles
The contact owns a 2005 Toyota Tundra. The contact stated that the recall notice for NHTSA campaign number 14V350000 (air bag) was received in October 2014. The vehicle was taken to the dealer and the front passenger side air bag was deactivated. After contacting both the dealer and the manufacturer on multiple occasions, the contact was informed that the part needed to perform the recall remedy was still not available and no estimated time for receiving the parts could be given. The contact did not experience a failure...updated 03-16-15 the consumer stated the air bag was repaired. Updated 03/17/15

- Richmond, TX, USA

problem #8

Oct 242014

Tundra 4WD 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2005 Toyota Tundra. The contact received a notification of NHTSA campaign number: 14V350000 (air bags) however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 1/21/15 updated 01/26/15

- Dade City, FL, USA

problem #7

Nov 142014

Tundra

  • miles
The contact owns a 2005 Toyota Tundra. The contact received a notification of NHTSA campaign number: 14V350000 (air bags). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Semmes, AL, USA

problem #6

Oct 012014

Tundra

  • miles
The contact owns a 2005 Toyota Tundra. The contact stated that NHTSA campaign number: 14V655000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure.

- Tallahassee , FL, USA

problem #5

Aug 142014

Tundra 4WD 8-cyl

  • 62,500 miles
Truck ran into another vehicle, air bags did not work to protect the driver...updated 12/03/14 updated 9/14/2015

- Shawnee, KS, USA

problem #4

Jul 162014

Tundra

  • 91,302 miles
The contact owns a 2005 Toyota Tundra. The contact stated while driving approximately 1 mph, the side curtain airbags deployed without warning. The vehicle was towed to the dealer for diagnosis. The technician was unable to diagnose the failure. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,302.

- Redding, CA, USA

problem #3

Jun 272013

Tundra

  • 180,000 miles
The contact owns a 2005 Toyota Tundra. The contact stated that while driving approximately 55 mph, the front passenger's side tire blew. As a result, the contact crashed into several trees. The air bags failed to deploy and the seat belt failed to properly restrain the contact. The contact was transported to the hospital where he received treatment for several injuries including injuries to the neck and vertebrae, a partial collapsed lung, rotator cuff injuries to the right shoulder, and tears to the biceps. A police report was filed of the incident. The vehicle was towed to a body shop and declared destroyed. The manufacturer was not notified of the failure. The approximate failure and current mileage was 180,000.

- Blackshear , GA, USA

problem #2

Sep 172010

Tundra

  • 87,000 miles
The contact owns a 2005 Toyota Tundra. The contact stated that the vehicle was involved in a crash. The contact stated that the seat belts fractured during the crash and the air bags did not deploy. The driver was reported injured and transported to the hospital where he remained for five days to treat injuries to the shoulder and face. He also sustained a concussion. A police report was filed. The vehicle was taken to a local repair shop where it was deemed as destroyed. The mechanic was unable to diagnose the cause of the seat belt and air bags failures. The manufacturer was not notified of the failure. The VIN was not available. The failure and current mileage was 87,000. Updated 3/1/12

- Stone Mountain , GA, USA

problem #1

Jul 052006

Tundra 8-cyl

  • Automatic transmission
  • 37,500 miles
2005 Toyota Tundra limited, I was hit back right middle of tire, caving in truck bed, losing complete control of vehicle, axle and transmission dismantled, went into a 360 spin with back tires completely bent and no control. Then hit head on at a high rate of speed over 35-45 mph. With air-bags not going off! truck was completely rebuilt with hidden cost not released to me. Resulting in truck being rebuilt, when it should've been totaled-out. Still waiting major back surgery after 15 months, loss of work. Insurance companies "hiding" hidden bills that would made my truck over 80% totaled. I need answers and help on why my air bags didn't deploy saving my life I once had, and bills that I didn't have! and yet Toyota signs off on my car saying it's safe to drive again with my children on the highways. And now front-end bearings are the #2 recall for the truck resulting in more damage and cost and safety to my family. Please help, if anyone has had problems with air-bag deployment not going off on this state of the art Toyota Tundra truck!

- Pensacola, FL, USA