10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17 miles

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« Read the previous 20 complaints

problem #28

Oct 072023

Atlas

  • miles
2021 volkswagon Atlas, needed new oil pan after few months due to major oil leak. had to pay out of pocket for rental 1 week. Wipers came flying off on driver's side hitting side window scratching car. Dealership said nothing wrong (my dad tightened bolts they were loose) heater in back started making horrible noise, said nothing was wrong. Needed new breaks, rotors numerous times. When backing up makes horrible noise, to this day. 10/7/23 driving down road at 28 mph my car stalled out. Did this numerous times w/in 3 weeks, brought to dealership said they couldn't find anything wrong. Kept happening brought it back. They change emission module & oil. Car started sounding like a tractor. Brought it to different dealership. Going down road at 45 mph with 4 kids in car. Car stalls out. No steering no breaks. Super scary. Car keeps stalling out, going down road at 58mph car stalls out, no steering no breaks again everything locks up. 18 wheeler behind me, 3 kids in car. Brought to another dealership, they stated never heard of car stalling out before. They stated other dealership put wrong oil in, they did another oil change and said my car was safe to drive. Car still kept stalling out almost every time I slowed down or came to a stop, or even when starting it before leaving had to restart numerous times. Fast forward car been in shop since 2/1/24. Said metal shavings in oil filter now needs new motor & theres bearings missing. (they told me car was safe to drive) we asked about safety issue, they said what safety issue" Whycar keeps stalling" Said never heard of this issue with the cars before. they want 9k for a rebuilt motor w/ way more miles than my car has now, Ive been in rental for 3 weeks out of pocket pay. Dealership can't promise me this will fix car. Car is a death trap and I have precious cargo, I don't feel safe driving it. Research says lots of people having same issues. VW Rep says never heard of this. Called lawyers yup its a common lawsuit, lemon car.

- Williamstown, VT, USA

problem #27

Jan 052024

Atlas

  • miles
I was driving my 2021 Volkswagen Atlas on a Friday evening that has under 55,000 miles and it stopped on me while I was driving. I have NEVER had any problems with this vehicle. This was a HUGE safety issue, as my vehicle stopped at a light while in motion at an intersection and it would not go forward. I attempted to turn my vehicle off and back on, then put the vehicle into park, drive, and reverse and it would not go into any gear and made this loud noise. I had to place my foot on the brakes so the vehicle would not roll until the tow company arrived all while in the middle of the intersection. My vehicle was towed to the Sutherlin Volkswagen of Lithia Springs Georgia on [XXX] and was told by an advisor on [XXX] that my Cv Axle Spline Malfunction causing Cv Axle to back out of the transmission housing, and to repair this will cost me $1355 since I'm now out of the warranty. I have been without a vehicle since 1-8-2024 so I reserved a rental for 1 week paying $255. The dealer states the parts will take a few days to come so I will be down another week and with no vehicle and I can't afford to pay for another and pay for repairs. I'm filing an official compliant because this was a safety hazard that could have ended multi car collision. My vehicle had no warning lights. I also took my vehicle to the dealer on the regular for the oil change and multi-point inspection as preventatives measures with received indication that my cv axle needed replacement. I have included the analysis estimate received from the dealer and rental bill I paid for. I look forward to hearing from you in regard to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Powdersprings, GA, USA

problem #26

Dec 202023

Atlas

  • miles
The gps in the vehicle navigation shows an inaccurate location of the vehicle, which causes problems for adaptive cruise, and vehicle safety notifications on the dash. Incorrect speed limit indicators occur as a result, and vehicle navigation is rendered useless. It looks ridiculous to all passengers as the vehicle will show on GPS somewhere it isn-??t, even driving through fields where there are now roads. Problem is intermittent and can last for days or minutes at a time. Known problem on the 2021 as well as more recent models of the vehicle.

- Hammond, WI, USA

problem #25

Nov 012023

Atlas

  • miles
This Atlas has been stalling the last 2 weeks. It happens when going very slow like 5 mph or less. The car turns off and says turn on manually. You have to throw it in park and start the car. I looked online and it is a known problem with this vehicle, many complaints stating the charcoal canister or n80 valve was the issue. I took my car to the dealer and they did a software update and said they couldn't get the car to stall after that. It has stalled again after the software update for me.

- Jupiter, FL, USA

problem #24

Oct 222023

Atlas

  • miles
I told faulkner that my truck often feels like the auto on/off switch is activated when its deactivated. Meaning, if im in bumper to bumper traffic. Stop, go, slow down the suv acts as if uts going to stall. Which I have to push the gas peddle harder to give it momentum to go. Issue is if ur behind someone and you have to do this. You could hit them because it jolts forward pretty hard. The tech told me VW is aware of the issue and currently there isnt a fix. Had i known this was an issue upfront. I would have never purchased the vehicle.

- Harrisburg , PA, USA

problem #23

Sep 172023

Atlas

  • miles
The viechle appears to be having a very common issue of the Hood Latch being broken or snapping. I was left stranded with my car with a dead battery unable to access the battery to jump it.

- Virginia Beach, VA, USA

problem #22

Aug 212023

Atlas

  • miles
1. steering making noise during turn/revervse/ forward/parking etc.. dealers triedd to fix it but not sucess. 2. error: Start / stop engine at certain situation and stalling while driving. Incident on various date

- Morrisville, NC, USA

problem #21

Jun 012022

Atlas

  • miles
Air is not working properly last year in August 2022 I has air pump replaced has not even been a year and same problem.

- Fresno Ca, CA, USA

problem #20

May 072023

Atlas

  • miles
The ac on driver side went out. I seen online where a recall was in the process. I want to know if this is true before I have to pay all this money out of pocket. I don-??t understand how this can happen when the car is practically brand new not even two years old yet.

- Grayson , GA, USA

problem #19

Apr 222023

Atlas

  • miles
Got Error: Start-Stop

- Plantation, FL, USA

problem #18

Dec 012022

Atlas

  • miles
Atlas will just turned off while driving l at various speeds, you are forced to put in park and restart you Vehicle. If you do not get off to side of road and person behind you isn-??t paying attention we will be rear ended. Has happened 5 times in the last 2 weeks. Volkswagen clear lake had car for 3 days and claim that all test came back good and they could not recreate the problem. Although they only touched my car on day one and did nothing the last 2 days. They claim there will be a recall but are not willing to do anything right now because they can not Re-create the problem driving it around the block for 2 minutes. Please help car is under warranty and dealership is no help. Only thing that shows up on dash is to put in park and restart. They also have no loaner vehicles and have put me in a bind the 3 days they kept it for nothing to be done.

- Baytown, TX, USA

problem #17

May 022022

Atlas

  • miles
Vehicle-??s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.

- Chicago, IL, USA

problem #16

Mar 192022

Atlas

  • miles
After installing a software update, we noticed an issue with our Atlas where the parking brake is engaging suddenly at very low speeds, maybe around 4 mph but definitely before the vehicle is completely stopped. It feels very odd and has even come close to getting us rear ended from behind. It is intermittent and happens on seemingly random days/times, and at the same time as when the parking brake comes on, a bunch of audible alarms and warning messages pop up, and the drivers side windows roll down on their own about 4-5 inches. One of the dash warnings is saying something about a faulty door sensor.

- Parkville, MD, USA

problem #15

Mar 252022

Atlas

  • miles
The recall on my car says - Safety Risk: In the event of a side crash, when the side airbag deployment may be necessary, the side airbag may deploy later than designed. This may lead to an increased injury to vehicle occupants. VW should, but refuses to buy this car back from me. It is unsafe to drive and/or put our children in the car in this condition.

- Sea Cliff, NY, USA

problem #14

Oct 312021

Atlas

  • miles
Our car starting firing many warning every time we would drive it including breaking without us telling it to. We took it in twice for it to be fixed, the first didn't work and the second they replaced a door chasey and I hope it works long term. Very scary to be driving with 2 little kids in the back and a possessed car. Super dangerous.

- Sewickley, PA, USA

problem #13

Feb 072022

Atlas

  • miles
The shocks will all of a sudden come up with -??parking brake Fault-??, -??start/stop-?? fault, -??driver door switch fault-??, Che j engine light comes on. It will then randomly throw on the parking brake while driving causing the vehicle to come to a complete sudden stop while driving then the back windows will roll down. It does this off and on-??

- Shoreline, WA, USA

problem #12

Nov 052021

Atlas

  • miles
Drivers side wire harness. All sorts of alarms going off, windows going up and down on their own, parking break engaging on its own while driving!!! Absolutely unsafe vehicle & VW was not helpful or cooperative.

- Hibbing, MN, USA

problem #11

Jan 202022

Atlas

  • miles
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.

- Virginia Beach, VA, USA

problem #10

Nov 152021

Atlas

  • miles
The car started giving multiple warnings and the check engine light went on. When these warnings started, it would force the windows to go down and put the emergency brake on. It is a huge safety concern because when this issue worsens, it will throw the emergency brake on any time the car begins to slow down - so if a driver is actively driving the car and slowing for traffic - it will suddenly have an emergency brake trying to bring the car to a stop. The issue (Driver Door Contact Switch Error) has been confirmed by dealership. Car has been in the shop for 2 months waiting for a replacement part but in the meantime the dealer has multiple Atlas's waiting to be fixed for the same issue and the problem is all over the internet. It is unsafe to have these cars on the road.

- San Antonio, TX, USA

problem #9

Jan 032022

Atlas

  • miles
There were multiple incidents where the windows would roll down and the error came on state "Driver Side Contact Error", once where the driver side door would not open, I had to crawl out the passenger side, and multiple times when the parking brake would not disengage. All of these issues have been said to be the drivers side harness kit, no rhyme or reason and lights and errors would go off after each incident. The main safety concern caused be this is when i was driving down a hill coming to a red light, i was reducing speed but was not stopped and the parking brake engaged on its own. I came to a dead stop in the middle of the road, luckily no cars behind me and on a clear road, the dash lit up with multiple errors but all disappeared before i a could write them all down. The dealership where my car current is has stated there is a parts bulletin out on this part causing all these issues with the door harness kit, but no recall. They also could not guarantee that my parking brake would not engage again while the car was in drive, but did not want to offer me a rental car because Volkswagen doesn't consider it a "Safety issue". I know there are 5 other vehicles at the dealership with the same issue as mine (as of January 10th). This is happening in brand new cars, my car is a 2021 and have not even owned it a year.

- Sidney Center, NY, USA

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