10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #11

May 012023

Atlas

  • miles
The brakes squeak and grid a lot. During the rain the brakes do not stop fast at the first apply and they don't perform well, because a lot of debris from the brake pads are stuck at brake system. VW Certified Technician stated that it is manufacturer defective brake system and it needs replacement but they refused to replace it under warranty. This issue was stated by me from the first week I bought this vehicle.

- San Antonio, TX, USA

problem #10

Dec 012022

Atlas

  • miles
We purchased this vehicle new in 2022, since the purchase, we have taken the car in for defective brakes and brake noise. 2 different dealerships have resurfaced the rotors and brake pads for a total of 3 resurfaces and the noise ( grinding like metal on metal ) still exists. We have contacted VolkswagenUSA and they are not able to tell us what is causing the noise and want us to pay 10% of the repair costs event thought this issue has been going on during the warranty period. Thank you

- Henderson, NV, USA

problem #9

Feb 282022

Atlas

  • miles
Brand new Atlas has the worst brake pads/rotors! Screech & squeal incessantly in reverse and when braking. Dealer has said this is "normal" and is not under warranty. Drive to and from work every day and this happens each time within the first 10 minutes of starting the car.

- Sachse, TX, USA

problem #8

Jan 222023

Atlas

  • miles
Brakes are always squeaky and making grinding noises for the first 10 minutes of every drive. Brake pedal is also squeaky. Was brought to dealership two times and told that it's normal.

- Jersey City, NJ, USA

problem #7

Nov 162022

Atlas

  • miles
Was driving under 10mph and the brakes suddenly locked despite nothing being in way that would trigger ABS system. Brakes have also been grinding and feel off going down steep inclines, and sounds like water is moving around when i press them, even lightly. This is not safe and VW refuses to acknowledge an issue!

- Dallas, TX, USA

problem #6

Nov 212022

Atlas

  • miles
The automatic emergency braking is engaged when when it should not. This happens while traveling at highway speeds, I have been lucky the 4x it is has happened that no one was behind and I was able to override and safely continue on my way. I took the vehicle to the dealership and they stated that there are no entries in the system log indicating any automatic emergency braking. This is very concerning, since I have had 2 incidents where the emergency braking was activated when it was supposed to. These are not in the logs either. I am also experiencing issues with the blind spot warning sensors too. I have video proof of a false alarm. The dealer said VW will not allow them to fix a vehicle with video proof. There appears to be an issue with the sensor system in the vehicle since the blind spot sensors is falsely alerting and the forward collision sensors are initiating the automatic emergency braking system. Volkswagen Customer CARE # 05487060

- Corona, CA, USA

problem #5

Oct 032022

Atlas

  • miles
I have a 2022 Volkswagen atlas with 15k miles on it. My brakes are making a hard sweeping noise when braking. It has been happening for a few weeks now. When I start to push on the breaks no matter the type of weather, it sounds like it is metal on metal. I do not know if it is the calipers sticking or if it is something more.

- Mt Washington , KY, USA

problem #4

Oct 262022

Atlas

  • miles
Brakes are very squeaky and sound like grinding metal when in use. This happens every day for the past year regardless of weather or moisture. Most recently they have started skipping. I can feel the break pedal pulsing as if the brakes are bouncing and the car -??skids-??. This morning I was coming out of my driveway, around 3 mph, and a vehicle passed by so I pressed the brakes and the car still moved out into the street. This is going to cause a crash at some point if the brakes are not stopping the vehicle as intended by the driver.

- El Paso, TX, USA

problem #3

Apr 152022

Atlas

  • miles
While driving the car started squealing, under under 40 mph. Pulled over, shut car off and turned back on. Started driving again up to around 40, squealing entire time. Pulled into parking lot. Stop start car drive. Same thing. Turned on the emergency brake, turned it off. Drove, squealing persisted. Parked, turned parking brake on, pushed on gas car took off, parking brake disengaged by itself and squealing went away.

- Lafayette, IN, USA

problem #2

Feb 122022

Atlas

  • miles
My emergency brake engaged while I was slowly entering an intersection. Almost caused an accident - cars behind me had to slam on their brakes. I believe this issue is part of recall 97GF which only lists air bags as a result of faulty wiring in door harness. The e brakes engaging while driving needs to be added as another safety risk - it was a frightening experience for me and my kids.

- Portland, OR, USA

problem #1

Mar 082022

Atlas

  • miles
The parking brake was engaged automatically while driving. The car came to a sudden stop creating a hazard with traffic. There were no warning lamps or bells. At this point the vehicle has not yet been inspected by the dealer.

- Miami Lakes, FL, USA