10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #6

Sep 102023

Atlas

  • miles
The vehicle had the low oil warning light come on while driving with less than 20k miles. Oil was added and the light came on again a day later. We took to the dealer who stated that there were several premature oil leaks. They offered no explanation for the reasoning and that the parts were on backorder and cannot tell us how long the vehicle will be out of service.

- Avondale, AZ, USA

problem #5

Aug 122023

Atlas

  • miles
Oil pressure relief valve failed causing a loss of engine oil. This resulted in a low oil warning while driving. Excessive oil deposits were found throughout the engine bay creating a risk of belt slippage which could result in engine failure while driving.

- Katy, TX, USA

problem #4

Sep 152022

Atlas

  • miles
Vehicle was purchased in Feb 2022. At around 4500 miles a low coolant level alert came on the dashboard. I checked the coolant level and saw that it was low with signs of leaking. Purchased coolant from VW dealer and topped off. Brakes make a metallic scraping/grinding sound when coming to a stop downhill at a slow speed. Vehicle runs loud and slow. Feels like engine airflow is obstructed, but it isn't. Infotainment systems constantly freezes, turns off, restarts and frequently crashes. Inductive mobile charging unit has never worked.

- Chicago, IL, USA

problem #3

Jun 222023

Atlas

  • miles
Vehicle 2 hrs after purchased start/stop failure notice came on. Vehicle died without emergency brakes or any brake system at all take place in middle of the road. Took to the dealer where it was purchased from immediately-4 days later -??repaired-?? replaced a valve stating a flap wasn-??t closing correctly. 3 weeks later out of state same thing happened 3 different times traveling 70 mph on the way back to our home, only this time we had cars swerving behind us to avoid hitting us as we were in middle lane, immediately I threw on the flashers while driver was attempting to place it in park when the gear shift stuck same error all 3 times start/stop fail only this time the check engine light came on as well as the start stop error light on the dash and permanently stayed on until we could get to the dealership where we purchased it- vehicle stalled again the same way only this time attempting to park vehicle to check in for inspection

- Indianapolis, IN, USA

problem #2

May 202023

Atlas

  • miles
While driving in stop and go city traffic with the auto start/stop disengaged, the vehicle completely shut off while in drive. After releasing the brakes to proceed in traffic I was unable to control the vehicle or accelerate. The vehicle indicated that it needed to be placed in park and started manually. During this time there was no control of the vehicle. The passengers were at risk of a disabled vehicle in city traffic and the vehicle inappropriately turned off. Since owning the vehicle this incident has occurred several times (approximately 7 times over 2 years). It has also occurred in inclined surfaces where the vehicle continues to roll and cannot be controlled until placed in park and restarted. The vehicle has been serviced by the dealership on multiple occasions and diagnosed for this concern. There is no solution from the dealership. The primary concern is safety.

- Woodstock, CT, USA

problem #1

Jun 102022

Atlas

  • miles
The vehicles parking brake came on and the car shut off by itself in the middle of the road.

- Center Point, AL, USA