8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,214 miles

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« Read the previous 20 complaints

problem #1

Nov 032020

Atlas Cross Sport

  • 7,655 miles
When driving vehicle upon coming to a completed stop, various fault messages are displayed 'electronic brake error/driver contact switch error, start/stop error'. the car detects that the door is open even though it is completely closed which causes parking break to activate immobilizing the vehicle ; the start/stop system then activates turning off the engine. This makes performing any low speed maneuver extremely difficult and dangerous as you must first find then press the electronic parking breaking button/take your foot off the break and wait for the start stop to deactivate/then accelerate. This has nearly caused an accident when executing a left turn into oncoming traffic the car stopped and the break activated while cars were approaching. Car was taken to the authorized VW dealer who replaced the locks and door handle and did safety inspection. As soon as I left the dealer the car displayed the same problems reported. Car was taken back to dealer who advised they ordered a new door switch to fix the problem as the one in the car was 'bad'. car has been with dealer for 1 month as they do not have the parts due to it being on backorder at VW.

- Brown Deer, WI, USA