Consumer was traveling on the highway and noticed that headlight went out on the passenger's side. Consumer took the vehicle to the dealership, and mechanic told him he needed a new headlight assembly.

- Jacksonville, FL, USA

Dealer refuses to schedule prompt repair for current headlight failure (request 5-10 days); current headlight failure includes permanent failure of left headlight and intermittent failure of both headlights; consumer reports reports 1998 new Beetle as "used car to avoid" (April 2000issue, P. 75); new Beetle website conducted survey of owners of 1998 model - 55 percent report trouble with the car, 90 percent of which is electrical; a recall was issued for 1998 Beetles manufactured in first half of 1998 because of faulty wiring that could cause fire in engine compartment (we were not notified of a recall); there are many complaints of Beetle owners regarding VW consumer service; we have received substandard service from our dealer, including one repair on a failed headlight that was not performed as stated, forcing us to return the car.

- Austin, TX, USA

Headlamp: I stated to my dealer that my headlamps were not properly adjusted, dealer found left headlamp had no possible adjustment, and replaced the entire assembly. Fog lights: Fog lamps when switched on, don't light. After a few minutes of driving, they come on sometimes.

- Dallas, TX, USA