10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 23,625 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving, the air bag light illuminated on the dashboard.
- Sparks, NV, USA
The air bag warning light appeared on the dashboard while driving about 55 mph on the highway. Cause was undetermined. The light continued to stay on while the vehicle was running. The dealer fixed the vehicle differently each time. (airbag, air bag harness, air bag connector and the instrument cluster) were all replaced.
- Choctaw, OK, USA
When driving at various speeds without warning the air bag warning light would illuminate and would stay lit for the reminder of the time that vehicle was being operated. Dealer has been notified. Vehicle stalled, bucked, all lights on instrument panel lit up. Failure of window switches.
- Highland, NY, USA
While driving airbag light suddenly illuminated. Consumer states this is an indication that airbag may not deploy.
- Coto-De-Caza, CA, USA
The check engine light and air bag light illuminated on the dashboard.
- Roswell, NM, USA
The air bag light illuminated on the dashboard.
- New Salem, PA, USA
The airbag light illuminated.
- Ocala, FL, USA
The vehicle hit a pot hole and the airbag light illuminated. The vehicle was taken tot he dealer who stated they would fix it so the light would not come on, and stated that the right passenger airbag had a leak in it. Consumer was later involved in a front end collision and none of the airbags deployed.
- Huntington, WV, USA
Driver's side side impact-airbag deployed for no reason as I was driving down a freeway. Volkswagen theorized that road debris penetrated the floorboard causing the sensor to go off. How thin is the floorboard that a rock or piece of road debris could penetrate it" and why does that throw off the sensor for a side airbag" Volkswagen refused to reimburse me for towing, repairs, or my arm injury.
- Aurora, IL, USA
While driving the air bag light stay illuminated, dealer notified said spring like contact and wire harness. Please provide any additional information.
- Liberty, MO, USA
SRS system failure light has illuminated for the third time in 16000 miles. Vehicle fault code was reset with the first failure. Side airbag was replaced with the second light illumination. System functioned properly for about 8000 miles and has failed again. Awaiting resolution from VW as the warranty has expired. One of my employees also purchased a 2002 jetta which had an SRS failure in the first two months. There appears to be a design problem with Volkswagen's SRS system which you may wish to investigate.
- Spokane, WA, USA
SRS system failure light has illuminated for the third time in 16000 miles. Vehicle fault code was reset with the first failure. Side airbag was replaced with the second light illumination. System functioned properly for about 8000 miles and has failed again. Awaiting resolution from VW as the warranty has expired. One of my employees also purchased a 2002 jetta which had an SRS failure in the first two months. There appears to be a design problem with Volkswagen's SRS system which you may wish to investigate.
- Spokane, WA, USA
The failure is with the airbag system. Does not function when airbag light is on and the diagnosis was a bad panel. I want to know if there is a recall regaurding these panels.
- Glendale, CA, USA
Consumer stated the air bag light was on, dealer reattached the side air bag harness and found that connector was not attached all the way for side airbag, the airbag light came on again and the dealer replaced the airbag.
- San Jose, CA, USA
Air bag light stays illuminated, causing consumer to take vehicle to dealer for the fourth time. Problem is not intermittent, light stays on until it is fixed. Dealer was notified. Please provide additional information.
- Haverhill, MA, USA
Consumer states vehicle has been in the shop 7 times for repairs, each time he is assured that the car is fixed. VW customer services position is that if it is currently fixed they have no further obligation. The car was back 4 times under its 24,000 mile warrenty but each time consumer was assured that the problem was found and necessary repairs were made, all seven times the car was taken in for service it was because the air bag light was on.
- Collinsville, IL, USA
Air bag light continuously stays on all the time while consumer is driving. Consumer has contacted dealer 7 times already, but they are not willing to do anything for consumer.
- Spockton, CA, USA
Aibag warning indicator light activated for no cause.
- Charles Town, WV, USA
Consumer stated the air bag light was on, dealer reattached the side air bag harness and found that connector was not attached all the way for side airbag, the airbag light came on again and the dealer replaced the airbag.
- San Jose, CA, USA
- Indianapolis, IN, USA