I was involved in a crash while driving my 2003 VW Beetle convertible. I was unable to brake and avoid a semi-truck that was in directly in front of me. I was traveling at a speed between 30-40 mph but did lose conscience so am not sure if remember exactly how fast I was going. My airbag did not deploy and my seat belt did not lock causing my face to slam directly into the steering wheel. The passenger side airbag which contained no passengers nor items did deploy. I suffered facial fractures and a broken nose. My fractures have healed but my nose needs to be reconstructed. My car was serviced at a collision center and then sent to the autobarn in countryside, il where the car was bought used in August of 2006. The car was returned to me on Dec 27 but no explanation was given for the airbag not deploying. The transmission was also not working properly so I returned the car for additional service a few days later. The car was finally returned to me 2 weeks later with a new transmission but still no explanation for the airbag. Upon leaving the autobarn on January 17 with my car, the air bag light turned on and stayed on while I drove about 10 miles. I returned the car the next day and the service department stated the light did not go on for them and offered again no explanation.

- Lombard, IL, USA

The contact owns a 2003 Volkswagen Beetle. The contact stated while driving and making a left hand turn the consumer heard a loud popping sound from the right front area. The consumer lost control of the vehicle; applied the brakes and hit the curb. The consumer began to accelerate to avoid hitting a light pole. This did minimize the hitting of the light pole. Upon impact, the front air bags deployed. The only impact on the vehicle was above the right front tire. The service dealer was not willing to cooperate because there was nothing to determine the cause of the accident. The consumer has contacted the manufacturer, and they will respond within 24 hours.

- Mission, KS, USA

2003 new Beetle convertible. The car is less than two years old and the airbag light has turned on for no reason three times. (it stays on.) in Sept '04 dealer replaced a crash sensor; in Oct '04 dealer replaced the airbag; in may '05 dealer replaced crash sensor again. SRS.pco

- Fairfax, VA, USA

Powertrain problems-- vehicle has tiptronic. Intermittent failure shifting from automatic to tiptronic manual functionality. In addition, passenger frontal airbag failed within the first week of purchase of the vehicle. Multiple service related complaints.

- Chevy Chase, MD, USA