Affected Component: EQUIPMENT:ELECTRICAL

Date Published
OCT 13, 2014
NHTSA TSB #
10121611
TSB Document
Summary
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): This document informs how to service potiential Interruptions and Outages. When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative.