10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
59,864 miles

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« Read the previous 20 complaints

problem #25

Mar 032018

CC

  • miles
There is no recall for VW Cc 2010 but when I put my VIN number in it shows my vehicle is on recall for fuel module. I have had no problems.

- Arlington, TX, USA

problem #24

Aug 222017

CC

  • miles
The contact owns a 2010 Volkswagen Cc. While driving 55 mph, the accelerator pedal was depressed and the vehicle failed to accelerate. The contact stated that the vehicle stalled as the check engine warning indicator illuminated. The contact stated that the vehicle was unable to restart and was towed to the contact's residence. The vehicle was then taken to an independent mechanic where a diagnostic test was not performed due to the fees. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that an unknown Volkswagen dealer in macon, ga was contacted, but the vehicle was not taken in for diagnostic testing due to the cost. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Milledgeville, GA, USA

problem #23

Feb 092018

CC

  • 77,000 miles
The contact owns a 2010 Volkswagen Cc. The contact was aware of NHTSA campaign number: 17V509000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving various speeds, the vehicle stalled without warning. The vehicle was able to restart and the failure recurred numerous times. The vehicle was taken to an independent mechanic. The dealer (berge Volkswagen, 385 w baseline rd, mesa, AZ 85210) supplied the contact with the control module to go over the top of the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000. VIN tool confirms parts not available.

- Gilbert, AZ, USA

problem #22

Dec 312017

CC

  • 121,506 miles
Car wouldn't go over 40. Having hard time going and notice leak under the front of the car. Took to the dealer said I need a new water pump. Idk if that was the car would go over 40 and have hard time driving. I was driving city street. Having to stop for red liights.

- Killeen, TX, USA

problem #21

Oct 022017

CC

  • miles
The contact owns a 2010 Volkswagen Cc. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Flow Volkswagen wilimington (5011 new centre dr, wilmington, nc) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wilmington, NC, USA

problem #20

Aug 012017

CC

  • miles
The contact owns a 2010 Volkswagen Cc. The contact stated that NHTSA campaign number: 17V509000 (fuel system) exceeded a reasonable amount of time for repair. The contact received the recall notification in August of 2017. The manufacturer stated that parts were unavailable. The contact stated that the vehicle lost power, the electronic power control warning indicator remained illuminated, and the engine indicator flashed intermittently. The vehicle was taken to piazza Volkswagen of ardmore (150 West lancaster avenue, ardmore, pa 19003, phone: 610-896-3883). The failure mileage was unknown. VIN tool confirms parts not available.

- Philadelphia, PA, USA

problem #19

Dec 062017

CC

  • miles
Regarding NHTSA recall # 17V509, the manufacturer has yet to issue a remedy in order for me to get the car fixed. I've had numerous times in which my battery drained and I had to get my car jumped. I couldn't understand why it kept happening until I received a takata notice regarding airbags also being recalled at which point I ran a search via VIN and discovered the fuel pump recall instead. Please assist. Thank you.

- Glassboro, NJ, USA

problem #18

Jan 012017

CC

  • 100,000 miles
When either slowing down or coming to a stop my car starts jerking, I attempt to accelerate and I cannot, my car seems to going into a neutral state. The drive (D) gear flashes so I am stuck. I have to put my car into park (P) turn off my car in the middle of traffic then turn it back on to drive. Also, if I am in the drive (D) gear and I need to go in reverse (R) I have to put into park (P) then turn it off and then move into the reverse (R) gear. This started happening intermittently, I took it to VW and they didn't see anything wrong with it. I took it to the local O'reillys and they saw a P2711 code, I took it to a local transmission repair and they told me they get a lot of these complaints and suggested I report it to you.I I also called the VW dealership in tallahassee fl where I purchased my car they told me it could cost anywhere from $5000 to $1100 to fix. In my research I saw the same thing happened in australia where a lady died because the gear shifted from drive into neutral while she was driving. I am afraid for my safety and my daughters who ride with me. VW needs to recall the dsg transmission and implement a fix.

- Panama City, FL, USA

problem #17

Oct 182017

CC

  • 65,337 miles
The contact owns a 2010 Volkswagen Cc. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline). While driving at an unknown speed, the vehicle stalled without warning. The vehicle was towed to galpin Volkswagen (15421 roscoe blvd, North hills, ca 91343 (818) 895-3800) where it was diagnosed that the fuel pump control module needed to be replaced. The parts were not available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact was provided a case number. The failure mileage was 65,337. VIN tool confirms parts not available/parts distribution disconnect.

- Panorama City, CA, USA

problem #16

Aug 162017

CC

  • miles
The contact owns a 2010 Volkswagen Cc. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Volkswagen of boardman in boardman, Ohio was made aware of the recall and stated that parts were unavailable. The manufacturer was not made aware of the issue. The contact stated that the vehicle stalled while driving various speeds. The failure mileage was unknown. VIN tool confirms parts not available.

- New Castle, PA, USA

problem #15

Feb 012017

CC

  • miles
Takata inflators: Dealer replaced the airbags due to recall but the service light came on after replacement and dealer made excuses when I took it in for inspection sticker. The driver seat belt sensor doesn't stop beeping. The trunk latch doesn't work and dealer can't figure out why the suspension has cracking sounds. Also had a fuel leak which they did fix. Not happy with my

- El Paso, TX, USA

problem #14

Nov 142017

CC 4-cyl

  • 100,000 miles
The contact owns a 2010 Volkswagen Cc. While idling, the vehicle stalled and the engine warning indicator illuminated. The vehicle was able to restart on the first attempt, but the failure recurred a total of six times within one hour. The vehicle was towed to an independent mechanic (gbf auto, 1640 blackwell rd, cookeville, tn, 38506) where it was diagnosed that the fuel pump control module failed and needed to be replaced. The local dealer (hallmark Volkswagen, 2431 gallatin pike N, madison, tn, 37115) stated that the remedy was not available. The manufacturer confirmed that the remedy was not available. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 17V509000 (fuel system) for the recall repair. The failure mileage was approximately 100,000. VIN tool confirms parts not available. Updated 8/13/18

- Cookeville, TN, USA

problem #13

Nov 022017

CC

  • 45,000 miles
We expend to buying constantly the ignition coil. One year ago we change the water pump, and one month ago we changed the fuel pump.we had recall for the air bag which was changed at the dealership. Now we have a problem with the tires N 5000 plus because have bubbles in the sides.

- Hollywood, FL, USA

problem #12

Mar 202017

CC

  • miles
Takata recall. The contact owns a 2010 Volkswagen Cc. The contact stated that the vehicle stalled numerous times and the vehicle was towed several times due to the intermittent failure. The vehicle was taken to more than one independent repair facility and an unknown dealer for multiple repairs, which failed to provide a solution. An independent certified Volkswagen mechanic was unable to replicate and diagnose the failure. The vehicle was traded in for another vehicle and the contact later received notification of NHTSA campaign numbers: 17V509000 (fuel system, gasoline) and 16V078000 (air bags). The manufacturer was notified of the failures and provided no resolution because the vehicle owner no longer owned the vehicle. The failure mileage was not available. VIN tool confirms parts not available. Parts distribution disconnect.

- Bergenfield, NJ, USA

problem #11

Sep 262017

CC

  • 100,000 miles
The contact owns a 2010 Volkswagen Cc. While the contact's son was driving approximately 40 mph, the vehicle stalled. The contact was unsure if any warning indicators were illuminated. The contact's son was able to restart the vehicle and drive home. The contact called tracy Volkswagen (686 iyannough rd, hyannis, MA 02601 (508) 775-3049) and an appointment was scheduled. The contact mentioned that the battery was replaced at least twice prior to this failure. The manufacturer was notified and advised the contact to schedule a diagnostic test with a Volkswagen dealer, pay for the repairs, and seek reimbursement if the failure was related to the recall. The contact stated that she received a recall notification for NHTSA campaign number: 17V509000 (fuel system, gasoline). The failure mileage was approximately 100,000.

- East Falmouth, MA, USA

problem #10

Aug 032017

CC

  • 180,000 miles
The contact owns a 2010 Volkswagen Cc. Upon attempting to start the vehicle, it failed to start. The vehicle was taken to pohanka Volkswagen of capitol heights (1720 ritchie station ct, capitol heights, md 20743) where it was diagnosed that the fuel pump control unit and fuel pump failed and needed to be replaced. The vehicle was not repaired. The failure later recurred and the vehicle stalled while the contact was driving 35 mph. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 17V509000 (fuel system, gasoline); but parts were not available. The approximate failure mileage was 180,000.

- Laytonsville, MD, USA

problem #9

Sep 092017

CC

  • 91,825 miles
I have a 2010 Volkswagen Cc sport with a little more than 91872 miles on it. I was accelerating on the highway and my vehicle began to sputter. The epc light and the check engine warning light came one. My vehicle has had sluggish acceleration since then. I have noticed that this problem has occurred with several Volkswagen owners. There seems to be several different options when it comes to repairing this problem. The only thing that seems to be common is that it occurred when accelerating. The other thing that I have noticed is that this problem is not specific to one vehicle in the Volkswagen line up. This is definitely a manufacturers safety defect in their system that needs to be corrected before it causes an accident. I am aware of NHTSA recall number17V509 (manufacturer recall number20ae). This recall is for the fuel pump module which could result in a no start condition or a loss of motive power while the vehicle is in motion. The epc warning light has the same safety risk as this recall. This could result in a loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property.

- Dallas, GA, USA

problem #8

Aug 262016

CC

  • miles
Taktata recall. The contact owns a 2010 Volkswagen Cc. The contact stated that while driving approximately 50 mph, another vehicle abruptly cut into the contacts lane, the contact applied the brake pedal with force and the air bag light illuminated as well as the radio failed to function. The vehicle was taken to an independent repair facility for diagnosis who replaced the clock spring assembly. The contact received notification of two manufacturer recalls months later for NHTSA campaign number: 16V078000 (air bags). In addition, the vehicle was included in NHTSA campaign number: 17V509000 (fuel system, gasoline). The failure mileage was not available. VIN tool confirms parts not available. Parts distribution disconnect.

- San Antonio, TX, USA

problem #7

Apr 122016

CC

  • 77,000 miles
Takata recall. The contact owns a 2010 Volkswagen Cc. The contact stated that when the vehicle was in reverse, it would move forward instead of reverse. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 16V078000 (air bags) and 17V509000 (fuel system, gasoline). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The approximate failure mileage was 77,000. Parts distribution disconnect and VIN tool confirms parts not available.

- District Hight, MD, USA

problem #6

Jul 312017

CC

  • 83,973 miles
Strong smell of gas. Gas leak. Removed the fuel pump shields and covers to find the top of the fuel pump had a small crack.

- Jacksonville, FL, USA

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