10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
7,919 miles

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« Read the previous 20 complaints

problem #2

Jun 052018

Golf Alltrack

  • 7,500 miles
There's a water leak coming from the panoramic sunroof. The car is usually garage kept but I had it parked outside one weekend when we had bad storms and that's when I noticed the water stains in my headliner and the water dripping down into the back hatch area. The dealer had to send the car to a body shop to have them grind down welds that have caused an obstruction in the drainage system. There's stains in the headliner and an odor that's coming from it so it appears to have mold. They're supposed to fix the leak and install a new headliner but I'm also worried of any electrical damage that may arise as a result. It's been about 4 weeks now and they are still trying to repair this. I feel like this has been a known issue and yet they still sold me the car even knowing this could be a possibility. I purchased the car in November 2017 and I bought the car to the dealer to repair in June 2018. This is my second Volkswagen but will probably be my last. I need a reliable car that I can drive and not one that sits in a repair shop for weeks not knowing if the issue will actually be resolved. From other forums I've read, this is a known manufacturer defect and many others are going through this same painful process.

- Orange Park, FL, USA

problem #1

May 142018

Golf Alltrack

  • 8,900 miles
2017 VW Golf alltrack: Have had this car for four months now and just had three days worth of rain here in Michigan. The front of the headliner is completely soaked on both A-pillars and around the overhead console of the vehicle. Dealership said it was more than likely welds that didn't get smoothed down and therefore pinch the tubes that drain the trough in the sunroof area not allowing it to flow back into the opening in the car. In other words, VW sold me a car with a known defect! now I have to turn my car in for some unknown amount of time, have them tear the inside apart, take the car to a body shop and have the body shop grind the welds down smooth, then install a new headliner in the car. That's all great (not really), but water is incredibly destructive, so what about the water that's run down the A-pillars and gotten in to the insulation in the doors" or the water that ran like a faucet out of my overhead console this morning when I started driving that dumped all over my electronics and transmission column? what about the possibility of water that won't be looked for in this apparent fix of a known problem that then turns into black mold that I and my family breath every day for the life of the car"! this has to be corrected as there is no way this car should have been sold to me and my family with a known defect.

- Ann Arbor, MI, USA