5.3
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,745 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Transmission surges/bucks during low speed operation such as parking. Reverse is worse than forward. Reverse operation can be dangerous as extra throttle must be applied to get the car to move but then there is a rapid acceleration that is difficult to control. Transmission also down shifts very hard while slowing for a stop, 2nd to 1st downshift. Car is inop. Since 6/26/09 awaiting repair part. Part eta is late August 2009. Transmission is dsg model.
- Camden Point, MO, USA
My VW 2008 2.0T, shifts very hard when driving with the dsg transmission. It also lurches forward from a stop; at times it also loses power when the accelerator is stepped on. The vehicle jerks very hard and has also when reversing almost hit the garage. The car cannot be trusted to go from park to drive smoothly, at times violently jerking forward.
- Shoreview, MN, USA
When the vehicle was purchased new it drove perfectly no hesitation no problems what so ever. Over the past few months while backing out of a parking space I will put the car in reverse press the accelerator and the car will hesitate and then lurch backwards. This is a serious safety issue that occurs 1 out of every 25 times. Since it does not happen all of the time I really have know idea how my vehicle will react while backing. Also more recently occurring is while doing highway speeds and trying to pass a vehicle I will accelerate the vehicle and the transmission will slip into a neutral state. I will have to coast to the shoulder and re-start the vehicle. I have taken the vehicle to the dealer they had verified my complaints and ordered a new valve body (mechtronics unit) and advised me not to drive the car since it could be unsafe. Unfortunately, the part is on back order for 4-6 weeks and the only alternate transportation they could provide free of charge was a compact car. I decided to keep my vehicle until the part comes in hoping I will not have any serious problems. This is a major safety issue and a recall of this part is needed.
- Mattituck, NY, USA
I drive a 2008 VW Jetta wolfsburg edition equipped with the dsg (direct shift gearbox) transmission. After driving the car for about 1000 miles I started to noticed very harsh 2 to 1 downshifts and surging while in drive. By the harsh downshift I mean when slowing down coming to a stop when the gearbox would shift from 2nd gear down into 1st gear I would always experience a loud metallic "clunk" noise. In regards to the surging while in drive I mean when at a dead stop and you give even/slight pedal pressure on the accelerator the car would surge forward over and over again like you were stepping on the gas and then letting off. This characteristic was very prevalent on an incline. The VW dealership I work with diagnosed the problem as a faulty mechatronics unit which controls the functions of the complex dsg transmission. It was replaced at 5000 miles. After driving with the new mechatronics unit installed for roughly 6000 more miles I started to now experience the same surging issues but when the car was in reverse. I also noticed that the RPM's would always drop like the engine was going to stall everytime I would shift into drive from park. And lastly when starting from a stop, applying even accelerator pedal pressure, the car would always "jump" off the line. Brought it into the VW dealership again and they ended up replacing the whole transmission. After the new dsg transmission has been installed the car drives very smooth now with no surging and no harsh 2 to 1 downshifts. The new trans only has 300 miles on it currently but I hope the same issues do not occur again.
- Maple Grove, MN, USA
Excessive drive by wire throttle delay. Throttle response delayed aprox. 1-2 or more seconds after depressing throttle pedal. Throttle delay causing hazardous driving situations when pulling out into traffic etc. This "delay" is programmed into the car's software by design. Unsafe, caused near miss accident.
- Sanford, FL, USA
- Howell, MI, USA