10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
66,155 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Volkswagen Jetta:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #4

Oct 252012

Jetta 4-cyl Diesel

  • 95,983 miles
This is a 2009 VW Jetta, tdi purchased new. Driving at approximately 65 mph, the power steering light came on and the vehicle, immediately had no functioning power steering. Steering wheel was extremely difficult to turn. Vehicle had to be towed in. Service replaced several parts among them steering assembly and harness (part no.'s 1K1-423-055mx and 1K1-971-111aj respectively).

- Calumet City, IL, USA

Add Complaint
problem #3

Sep 262011

Jetta 4-cyl Diesel

  • 56,447 miles
I was traveling along the outer loop of 495 beltway in the right center lane at approximately 7:15am when the car suddenly shut off. The doors locks clicked unlock and the dash lights went black. The car drifted to the shoulder of the road. After about 5 minutes the car started and I drove 1/2 mile and shut off again in the same manner. The car was towed to Volkswagen of waldorf where they cited a electronic control unit in the steering column was faulty.

- Oxon Hill, MD, USA

Add Complaint
problem #2

Dec 182009

Jetta 4-cyl Diesel

  • Automatic transmission
  • 11,000 miles
The contact owns a 2009 Volkswagen Jetta sportwagen. The contact was driving approximately 70 mph into a slight curve when the steering wheel locked in a straight position and would not turn to the right without warning. The driver began to exert aggressive force to the steering wheel and suddenly, the steering wheel unlocked. The vehicle was taken to an authorized dealer for diagnostic testing. The technician was unable to duplicate the problem. The contact had concern of the potential safety hazard. The VIN was rejected from the system. The failure mileage was 11,000. Updated 3/12/10 the dealer replaced the steering gear. Updated 06/11/10.

- Tyler, TX, USA

Add Complaint
problem #1

Aug 102009

Jetta

  • 9,000 miles
When driving into a sweeping curve at 45 - 65 mph, the steering mechanism or rack & pinion system locks and fails on my '09 Jetta wolfsburg edition sometimes leading to a short skid and temporary loss of steering control. I previously owned the exact same year and make vehicle that exhibited the same defect. Due to this and other defects, the manufacturer replaced the vehicle. I'm now starting to experience the same issue with the new replacement vehicle. I've made the manufacturer aware of the issue through my local dealer. They've conducted a thorough review and released the car back to me unable to find anything wrong. I was told to continue driving the car unless/until it recurs. The problem has not yet been resolved.

- Blue Ash , OH, USA

Add Complaint