10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,239 miles

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« Read the previous 20 complaints

problem #4

May 312009

Jetta

  • 1,300 miles
Dsg transmission goes into neutral sporadically at speed, and loss of wheel power occurs for 5-10 seconds, then transmission reengages. Prnds gear indicator on dash flashes during the episode. Happens repeatedly but no engine check light triggered, and dealers cannot diagnose problem because no fault codes are generated.

- Lincoln University, PA, USA

problem #3

Jun 102009

Jetta

  • 3,000 miles
Driving at highway speeds in car, the transmission will go into neutral without warning and the transmission gear range display flashes. The care must be stopped and restarted to allow the transmission to reengage. Diagnosed as a dsg transmission problem causing it to go into "safety mode" in response to a malfunctioning transmission fluid temperature sensor. Dealer working to correct the problem. Problem seems to happen infrequently and very unexpectedly.

- Great Falls, VA, USA

problem #2

Feb 272009

Jetta

  • 3,945 miles
While driving, vehicle transmission disengaged resulting in no power to maintain speed. This occurred twice, once on a rural highway traveling approximately 60 mph and once on the interstate traveling approximately 70 mph. With the first occurrence the transmission re-engaged after a few seconds. With the second occurrence, the "prnds" shift indicator light began flashing and I had to merge over through traffic into the emergency lane to avoid high speed traffic, all the while having no power. I then had to shut the engine off and restart it to clear the malfunction. I scheduled an appointment at the dealer for repair and a sensor(s) were replaced on the transmission's computer. Since the repair I've not had another malfunction. This malfunction poses a serious hazard as one loses the ability to maintain speed in traffic, resulting in a stalled vehicle situation.

- Blythewood, SC, USA

problem #1

Jun 162009

Jetta

  • 487 miles
2009 Jetta sportwagen with dsg transmission. Car was brand new with 487 miles. The car completely and suddenly lost power in traffic although engine was still running and in drive. Felt like it was in neutral. Pndrs lights on dashboard began blinking. Problem resolved spontaneously only to recur moments later. Was told by VW to have car towed to dealer. This is a potentially life-threatening situation if it occurs in traffic or during a left hand turn.

- Gainesville, FL, USA