10.0
really awful- Crashes / Fires:
- 3 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 63,212 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Random misfire permanent cylinder V and after the start of effects on the automatic transmission heard tuba and some of the development
- Dyala, AK, USA
Ignitions switch won't turn off and car keeps running until brought to shop to turn off. Many attempts to get the ignition switch to turn off failed, before this happen few time the car turned off for no reason, not sure if it is related to the ignition switch not turning off problem.
- Phoenix, AZ, USA
The contact owns a 2010 Volkswagen Jetta. While driving 25 mph, the brake lights and headlights failed to work properly. The contact stated that the bulbs were replaced every two months. The vehicle was taken to an unknown local dealer where it was diagnosed that there was an electrical failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
- West Henrietta, NY, USA
Key constantly gets stuck in ignition switch and can't turn vehicle off. Vehicle remains running while key wont turn in off position. Had to disconnect battery terminal and fuel pump fuse to shut vehicle off. Key still remains stuck in ignition switch.
- La Place, LA, USA
The key is stuck in the on position with engine running. Had to pull relay to stop engine. Unable to remove key from the ignition switch. Dealer charges $600-$800 to repair.
- Lebanon, IN, USA
The radio stopped working completely, which seems like a common problem. But in addition the lights were malfunctioning from that point on. 12 different error warnings appeared on the readout about different lights not working. I checked the fuses and all of them were ok, not burned. Several years ago I had one of the headlights intermittently not work. At that point I checked the fuses and there was one fuse that had a deformed plastic cap, but the metal part was still in one piece. Part of the fuse box it was inserted in was melted. This all happened when I first started the car. Obviously I could not operate the car since the brake lights, turn signals, and headlights were all affected. The diagnostic display in the car also showed to check the airbags and stability control.
- South Salem, NY, USA
The key gets stuck in the ignition switch and it won't turn on or off.
- Cabot, AR, USA
The contact owns a 2010 Volkswagen Jetta. While the vehicle was stationary, the vehicle would not start when prompted. Lithia auto store (7063 South Virginia St, reno, nv 89511) was made aware of the failure and stated that the vehicle's software needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was approximately 57,000.
- Reno, NV, USA
I have problems with the blinkers, emergency flashers, sunroof and door locks coming on, not working properly and adjusting all on their own. Now my radio is not working at all. There are no recalls on any of this only warranty extension is on the secondary air sensor. Most happens vehicle is on or off. Parked or running.
- Fort Walton Beach, FL, USA
Not able to turn key in the ignition. Sometimes not able to start car. Sometimes not able to turn car off.
- Tulsa, OK, USA
The contact owns a 2010 Volkswagen Jetta. After operating the vehicle, the radio failed to operate. The vehicle was taken to Volkswagen princeton (902 state rd, princeton, NJ 08540) where it was diagnosed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not provided. The approximate failure mileage was 33,000.
- Monmouth Junction, NJ, USA
The radio/bluetooth/cd player completely stopped working when the ignition turned on. It had worked the previous day. I took it to my mechanic. It is not the fuse. It needs a complete new radio system. I called the dealer, but it is not covered under warranty. The total would be $800+. after checking on line, I find that there are multiple complaints on this same subject.
- Norwood, MA, USA
The lights are all crossed. The left turn signal is weaker on the driver mirror. The overhead lights seemed to be crossed. You turn one off and the passenger lights in back come on. The bluetooth stopped working. It is like it has a shirt in it. This is while driving as well as stationary in car port.
- Maryville, TN, USA
Takata recall. I was in the mountains of nc camping. My Jetta was working perfectly fine. I went to start it the next day and the radio was completely dead. The Jetta is not very old. Also, the back left break light and front right headlight was not working. The breaklight and the headlight started working as I was driving it, but the stereo has been dead for almost a week now. This should not happen. I did a search online and hundreds of other people are having the same exact problem with their radio in the same year Jetta as mine. This should not be happening and I wish Volkswagen would take care of this problem as it is pretty common.
- Alpharetta, GA, USA
"key gets stuck in ignition and I cannot turn off the engine." I got home from running errands. Parked in my driveway and could not turn car off. Key was stuck
- Pflugerville, TX, USA
The ABS system went out of control, all of the sudden the lights on the dashboard where on. The car was in motion when this happened it was a scary situation! there is a local Volkswagen near my house and this people suggest me to change the entire ABS pump, vacuum pump and they got the nerve to charge me for the car revision when they knew this car is on recall.
- Miami, FL, USA
My key has been difficult to turn in the ignition to start the car recently. Yesterday I had the same problem but the car started. After driving the car the key would not turn to turn off the car. No matter what I can not get the key out of the ignition. I only got the motor to shut off because my son knew to pull a fuse and then take off a battery cable. This ignition problem is serious and is a safety issue if you can't turn off the car.
- Texas City, TX, USA
As with most other 2010 VW Jetta owners, my premium 8 touch screen radio (sn: Vwz4Z7J3024044) stopped working, no warning or intermittent problems prior to the failure. I have been taking a great care of my Jetta which has very low miles (33K) and I never have had a radio fail in any my previous cars, one of them was also a VW car. My local VW dealership wants to charge me $600 for a refurbished radio plus $70 for the installation. I have reviewed various online forums and discovered this is a common problem with the revision of this radio for the 2010-2011 model year. Unfortunately Volkswagen has done nothing to issue recall. The car has integrated hands free bluetooth which also does not work because of the radio and is a safety issue for hands free calling required in my state. Also, this will cause a drain on the battery which could result in not being able to start the vehicle after sitting too long.
- Wheeling, IL, USA
The contact owns a 2010 Volkswagen Jetta. The contact stated that the vehicle failed to start and the air bag and brake indicators illuminated. The vehicle was not taken to a dealer or diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,800.
- Clinton, LA, USA
- Acworth, GA, USA