The contact owns a 2010 Volkswagen Jetta. The contact stated that there was an internal leak from the motor associated with the engine, the driver side low beams shorted several times, and the skid warning indicator illuminated. Also, the traction was poor and the suspension and steering were loose while braking. The vehicle was taken to a mechanic for diagnostic testing. The VIN was excluded from NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The manufacturer was notified. The failure mileage was not available.

- Camarillo, CA, USA

My wife's 2010 Jetta 2.0T tsi experienced an engine stall and complete loss of power while driving at approximately 40 mph on a straight section of city street. This was a routine trip under clear weather conditions. With no traffic behind her, she safely coasted to the side of the road. After waiting 5-10 minutes she was able to restart the engine and, with no check engine lights appearing, drive approximately four miles home. The following morning, upon starting the engine, multiple cylinder misfires began occurring and the engine was immediately shutoff and the car was towed to the dealership for diagnosis. The dealership discovered that the stall was due to the timing chain tensioner failing, which allowed the timing chain to skip six teeth on the camshaft and the valves to contact the pistons resulting in the engine self-destructing. They recommended a nearly complete engine replacement at a cost of over $8,000. The car was purchased brand new in 2009 and has been maintained impeccably as specified by VW. Speaking with the dealership engine technician, we learned that the timing chain tensioner is a known defective part by VW and that in 2011-2012, was revised several times in an attempt to mitigate the failures. A technical service bulletin was issued by VW to dealerships and service departments explaining the issue but no notices or recalls were sent to customers informing them of this potentially deadly component failure. I have read, but not independently verified, that VW has issued a recall for this specific component in europe. Since the beginning of 2016, and owing to the significant safety hazard, as many as three class-action lawsuits have been filed against Volkswagen for this specific component failure. We are thankful no one was seriously injured or killed when the car stalled during operation, but now we are facing over $8,000 in repairs.

- Columbus, OH, USA

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving at 50 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to a dealer but the contact was unsure about what part needed to be replaced. The vehicle was repaired. However, the failure recurred and the check engine warning light illuminated. The vehicle was taken to a dealer who diagnosed that the gasket, sealant, the oil separator, the timing chain tensioner, the timing chain, the timing chain case cover, the timing rail tensioner and multiple other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000. The VIN was available.

- Olean, NY, USA

Car kept stalling after take off when you accelerated. When taking it to the repair shop it would not start and had to be towed there. When they got it they discovered all but 1 quart of the oil in the engine was gone. They determined that this malfunction damaged the engine and the engine would have to be replaced. Have the oil changed every 3-5000 miles and it wasn't due for an oil change for another 1000 miles or so. They have no idea why this happened and Volkswagen won't do anything about it. All of this took place in the city. We were to afraid to take it out on the highway. Car has 109000 miles on it and has been a lemon from day 1. this was just the icing that topped the cake.

- Shelbina, MO, USA

Attempted to start my car on a cold day with low fuel. The engine was jumpy and didn't start. I waited and attempted again and was able to get it started, drove 500 feet to the gas station, filled with diesel. The light then came on after I started it again. I checked the code, P2015. I took my vehicle to dorschel VW in henrietta, NY. They confirmed the code said the intake manifold needed to be replaced. Saying the flap is damaged and then switching to say the runner is damaged. Most of the tsi engines have had their warranty extended, but not for my tdi. There are lots of others complaining of this code popping up.

- Henrietta, NY, USA

While excelerating from a red light my car went into "limp mode" and lost most of its power. I could not drive faster than 40 mph or 2400 RPM. I contacted VW dealer and they instructed me to drive the vehicle in which was only 8 miles from my house. Enroute to dealership my car lost all power and shut off in the middle of the road. I could not start the vehicle and had to get it towed to the dealership. Upon inspection, it was found that my high pressure fuel pump had failed which caused my turbo to also fail. The fuel in the tank was not contaminated, this was just a failure of the system.

- Costa Mesa, CA, USA

I had been driving my car for one hour. I made a quick stop at my house to pick something up. I pulled back into the street and started to drive down the road when my engine shut down in the middle of the road. I had to push my car to the side of the road. Multiple attempts by myself and a tow truck were unable to restart the car and it had to be towed. After extensive troubleshooting, the dealer determined my engine control module had failed and had shut all power to my fuel injectors. Luckily, I was not traveling very fast at the time nor was there any surrounding traffic. This cost ~$2000 to repair.

- Evans, GA, USA

Car lost acceleration getting on highway from on ramp and then died in the lane of traffic. Speedcraft dealer said the engine hydrolocked and that the recommended fix was an updated intercooler and that this was a known issue. There was a tsb that was issued regarding this issue. Updated 02/05/16

- Warwick, RI, USA

Car in shop for approximately 11 days. Although car out of warranty, fixed with authorization from VW of America as a "warranty" repair at no charge to me. Bad fuel not an issue (tested). Hpfp and all major fuel systems/lines cleaned or replaced. High pressure fuel pump failure.

- Kearny, NJ, USA

P2015 - intake manifold position fault. Intake manifold valve malfunctions and sticks causing a severely rough idle and engine stall. The car was attempted to be started after sitting overnight in a garage. The car successfully turned over, but was in a very rough idle for a few seconds before stalling. Car could not be run continuously at all at this point. This problem began to occur around 80,000 miles, with no initial performance impact, but the part ultimately had to be replaced at 88,000 miles when the incident described above occurred.

- Indianapolis, IN, USA

Dealership performed 90K mile checkup. Also asked them to determine if cel P0472 was covered by warranty. They confirmed code, and said not covered under any warranty. The also advised the car is showing intermittent code of P0638 for throttle actuator control (bank 1). Written on the estimate by VW dealership is "technician noted that while driving vehicle into the shop, vehicle had no throttle control and would not increase in engine speed. Technician recommends replacing the throttle body and exhaust pressure sender. Technician recommends customer not to drive vehicle --vehicle will at some point stop driving (moving) - it could stop moving at any point, including crossing a intersection". I have not had any issues whatever with my throttle, but due to their documentation, it appears there is a safety issue here deserving of a mandatory safety recall.

- Marlton, NJ, USA

Jetta hpfp. In early 2013 my Jetta tdi had to have the fuel pump replaced due to a defect in the materials. The issue has just happened again, same symptoms. Only this time Volkswagen is claiming the fuel pump failed due to contiminated fuel. My insurance company denies that fact and is pointing the finger at VW for a faulty fuel pump. The repair is upwards of $5000 and Volkswagen is not offering to cover it. My car is now sitting in disassembled state at the dealership while I am paying for a rental car and my insurance company and VW play a ping-pong match of passing the blame.

- Austin, TX, USA

Transmission jerking from 1st to 2nd gear set off glow plug/check engine light. Turned off ignition. Warning light reset. Jerking continued in gear 1st to 2nd and 3rd to 4th.

- Austin, TX, USA

My car keeps throwing a P0401 code egr insufficient flow. The dealer told me its might be a cracked dpf filter. After looking on VW forums about the problem its going to be around a $3000 fix. Since the car is not a "clean diesel" as advertised the system is getting clogged due to the fact the car computer fake software

- Daniels, WV, USA

Car is throwing P0401 fault code for egr valve insufficient flow. Dealer states the diesel particulate filter is cracked. According to data, VW's emissions scandal shows 40% more pollutants spewing into air. This is causing excess emission part failures. Dealer wants $2500+ for repairs. According to VW forums, there are many cases of egr and dpf failures. Contacted VW and they will not assist. My car is due for smog 10/22/2015 and is not passing.

- Tustin, CA, USA

At 60,000 miles we noticed a decrease in acceleration and gas mileage in 2010, VW Jetta tdi. The dealer said they fixed the issues, but we only saw a slight improvement in the vehicles performance. In between the 60,000 miles and now 113,000 the car has been diagnosed to have the egr valve, dpf filter, all sensors, . nox and sox burners to be replaced at a total cost of $10,000 dollars. When we purchased the vehicle the dealership said that the dpf filter would only cost us $1000 dollars to replace, try $4000 just for it. We have taken very good care of the care and feel that VW has misrepresented themselves in the vaule of the vehicle and the upfront repairs. The radio, all doors actuators and trans have been repaired on this car. It has been a money pit.

- Houston, TX, USA

Turbo failed on tdi

- Walnut Creek, CA, USA

I was driving at freeway speeds and my check engine light came on. I took it into the dealer only to find out that it was the dpf (diesel particulate filter) failed. The filter was plugged with carbon. The dealer admitted to me that this was a known defect and bad engineering that affected models 2006 - 2010. They told me it fails every 100-110K miles and has to be fixed! I told them I would take it elsewhere to get fixed as I wasn't paying that kind of money. They informed me no local shop would touch it. That is not true other than the local shop had to bring it to them for the "software reset". I have since learned it may affect later models but cannot confirm. The dealer wanted $2300 to fix plus tax.

- Snohomish, WA, USA

When traveling on I10 freeway at about 70mph the engine went to half power I tried to get to a dealer ship but before I could the engine quit while on the freeway. This was caused by a defective fuel pump. On my tdi Jetta.

- Alta Loma, CA, USA

The contact owns a 2010 Volkswagen Jetta. While driving at various speeds, the vehicle stalled after the gears were shifted and the check engine light illuminated. The failure recurred multiple times. The vehicle was restarted and driven to an independent mechanic. The technician diagnosed that the clutch kit inside the transmission needed to be replaced. The contact stated that the failure was directly related to NHTSA campaign number: 09V333000 (power train). However, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

- Brandon, MS, USA