10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,718 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While parking a Jetta 2010, the car was almost stopped then rapidly accelerated. Brake was on, but the car accelerated extremely fast, could not stop the vehicle. The vehicle slammed into a brick wall. The airbags did not deploy.
- Kingston, IL, USA
Yesterday (18/09/2010), my 2010 Jetta tdi stalled for 1-2 secs when we were crossing to another side of the street after picking my son from a birthday party. We were almost rammed by another car which was going at a high rate of speed. The engine stalls for 1-2 secs before going again even though I had stepped the gas pedal all the way down. It refired again and sped up again. I don't know what have caused this but my oldest son also noticed that during his everyday driving to university. Have reported to VW Canada website complaint today (19/09/2010). Especially occurred in first and second gear.
- Winnipeg, 00, USA
2010 VW sportwagon dsg stalled at traffic signal. Hd to shift into park and turn ignition off locking steering wheel, and then back on to restart engine.
- Chapel Hill, NC, USA
I was pulling into a parking space with a new 2010 wolfsburg Jetta I had my foot on the brake when it accelerated unexpectedly over a decorative divider. The car did not respond to repeated attempts to stop it. I used two feet and was literally off my seat trying to control the car. It finally stopped. I was lucky no pedestrians or myself and passenger was injured. VW supposedly checked the car and said it is operational; however at the first they said many codes came up but no one would tell me what the codes were. This car had 345 miles and I think it is unsafe to drive the computer over rode what I was wanting the car to do. Updated IVOQ 09/08/10
- Wyckoff, NJ, USA
2010 Jetta tdi (diesel) - at less than 3,000 miles, the car began stalling when accelerating from a complete stop. This has occurred at least six times. Have to release foot from accelerator and re-apply in order to get car to move ahead; sometimes it takes multiple attempts to get the car to move. Once power is established, the car lurches forward at full power. The car currently has less than 6,500 miles. The stalling has occurred with oncoming traffic heading toward us and creates a very dangerous situation. Car has been to dealership several times for other minor issues, and is currently at dealership undergoing more research and work related to this problem. Another problem which started at around 5,000 miles was when I put the car in gear to drive, I heard a ratcheting-type of sound. This has happened at least three times. Dealer checked this out and advised no problem found.
- Orange Beach, AL, USA
I have a Jetta tdi 2010 sport wagon that has significant pause when the throttle is held constant. Random but happens every day. Brought to the attention of the dealership and they said they knew of the problem but don't know why this is happening and will call us if they come up with a fix!
- Pinehurst, NC, USA
The contact owns a 2010 Volkswagen Jetta. The contact stated she was driving at speeds of 78 mph with the cruise control activated. When depressing the brake pedal to deactivate the cruise control, the vehicle abnormally accelerated without warning. The contact was barely able to maintain control of the vehicle and as the vehicle proceed to travel off the roadway, she engaged the emergency brake and was able to stop the vehicle without incident. The dealer took the vehicle for a test drive but he was unable to duplicate the failure. A diagnostic would not produce any failure codes and there were no repairs made to the vehicle. The failure mileage was 4,850 and the current mileage was 51,035.
- Seattle , WA, USA
When taking foot off brake and immediately stepping hard on the accelerator there was a severe hesitation/lag before the car took off crossing traffic. Once it kicked in it took off but is a serious safety concern. I now wait a second or more for the brake switch to communicate to the dsg transmission to tell the clutch to engage. VW must fix this as I could have been driven in a collision. This was much more than typical turbo lag which is common with diesels. This would occur regularly if I didn't adjust my driving to account for the lag.
- Appleton, WI, USA
- Daytona Beach, FL, USA