10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 35,122 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Car jerks when up shifting and down shifting I was told by the dealer that the transmission needed a part that had to be order from germany. They called the mechatron they told me it was the computer brain for the transmission I waited two weeks and after having the car for a few days it is doing the same thing I'm taking it back tomorrow. Sometimes it feels like the car doesn't want to come off a high gear I''m afraid that I wont be able to stop the car.I wish I could get my money back.
- Piscataway, NJ, USA
The contact owns a 2011 Volkswagen Jetta tdi. The contact started the vehicle and shift gears from park into the reverse position and immediately the vehicle surged forward. There were several attempts before the vehicle responded in reverse. The identical failure occurred on a separate occasion. The vehicle was taken to an authorized dealer who was unable to duplicate the failure. The contact will notify the manufacturer regarding the defect. The approximate failure mileage was 1,710.
- Jacksonville, NC, USA
While entering freeway have to depress accelerator peddle 1/4 to 3/4 of the way down before acceleration begins. From stop and merging into traffic have to depress accelerator 1/4 to 3/4 of the way down before acceleration. Entering freeway or fast starts, accelerates then dies off then goes again. On hill starts it sometimes rolls back as if it is in neutral. These are intermittent problems at varying degrees of severity.
- Paradise, CA, USA
Volkswagen Jetta sedan dsg tdi 2011. Vehicle as made has a two second hold for keeping the car from rolling backwards on inclines. However the car owners manual requires a slow acceleration which allows the car to roll backwards risking hitting the car or pedestrian behind you especially in driveways with inclines endangering small children because of visibility. The only way to overcome this safety defect is to use the emergency brake to hold vehicle until rpms increase enough to engage the transmission. The front and rear windshields have a blur, the front windshield extends from the bottom to approximately six inches up the glass and the rear glass has distortion throughout. This causes eye strain, watering, and headache when subjected to for an hour or more of travel and is especially bad in bright sunlight causing an unsafe driving condition. Dealer admitted distortion but refused to repair along with manufacturer. The car stalls when attempting to move forward from a stop resulting in an extremely unsafe vehicle when trying to cross lanes of traffic. The car will not reach its maximum RPM as indicated it should do by owners manual for passing or merging into traffic resulting in unsafe vehicle operation in multiple instances. The dealer actually made this worse then would not correct. The vehicle also does not have parking lights as required by some state statues and should have never been certified for sale in the usa.
- Corning, AR, USA
From time to time, when depressing the gas pedal to accelerate (entering highway via on ramp, climbing moderate hill or grade, passing slower vehicle) there is initially no acceleration, then a sudden surge of power causing an uncontrolled acceleration.
- San Anselmo, CA, USA
- Ringgold, GA, USA