10.0

really awful
Crashes / Fires:
6 / 3
Injuries / Deaths:
3 / 0
Average Mileage:
50,181 miles

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« Read the previous 20 complaints

problem #134

Feb 012019

Jetta

  • 52,000 miles
The contact owns a 2011 Volkswagen Jetta. While driving 45 mph, the air bag off warning indicator illuminated. After two months, the radio and windshield wipers failed to function. The vehicle was taken to an independent mechanic who stated there was an electrical shortage. The vehicle was not repaired. A dealer and the manufacturer were not notified. The failure mileage was 52,000.

- Kansas City, MO, USA

problem #133

Aug 082019

Jetta

  • miles
I want to open a file about my car horn stop working 2 weeks ago I trying to find the fuse to check or replaced but I can't find it I check many videos how to fix but I saw to many people complaint about this situation is very dangerous driving without horn please I less Volkswagen can put the diagram the are located the fuse for the horn

- Paterson, NJ, USA

problem #132

Aug 122019

Jetta

  • 110,000 miles
My 2012 Jetta radio/stereo went dead. Lots of other 2011 Jetta stereos died too. Bad batch for us consumers. I want a compensation check mailed to me for $363.23 the cost I have to pay best buy for a new one. Read the forums thousands of other Jetta owners in 2011 had this happen. Thank you

- Lagrange Highlands, IL, USA

problem #131

Jul 302019

Jetta

  • 42,000 miles
The contact owns a 2011 Volkswagen Jetta. While driving 30 mph, the vehicle stalled. Prior to the failure, the alternator warning indicator illuminated briefly. The vehicle was able to restart. In addition, there was a failure regarding the secondary air pump sensory. The contact spoke with the manufacturer and was informed that the vehicle had a warranty extension. The dealer was not contacted. The failure mileage was 42,000.

- Easr Medow, NY, USA

problem #130

Jul 072019

Jetta

  • 75,000 miles
While parked the ignition key failed to turn " as if steering wheel lock was welded solid". I could not turn the key at all. Car could not be started after repeated attempts, and had to be towed to a repair available.as a result I had to call a neighbor to take my wife to the hospital. Parts have been ordered, but the mechanic has not received a delivery confirmation date. Steering wheel is completely immovable.

- Arlington, MA, USA

problem #129

Jul 092019

Jetta

  • miles
"takata recall" im having issues with the lights on dash when I press on break the oil lamp comes on. Then the traction control and ABS lights come on. The front right headlight works half the time and the same with breaks the lights come on when the want to. These are the only issues im having so far except the ac dont work and always goes out!

- Hanahan, SC, USA

problem #128

Jun 022019

Jetta

  • 155,000 miles
Having issues with ignition switch. I parked vehicle in front of store location and when I returned to my vehicle the key would not turn. I researched online and spoke to a mechanic to move the steering wheel left and right to see if the switch had just locked but after more than an hour of this it still would not turn. Mechanic went to try to work on it and was also unable to do so and referred me to an import mechanic as he had recently replaced another Volkswagen with the same issue. Currently vehicle is now having to be towed to mechanic as key cannot be turned. This seems to be a recurring issue with Volkswagen vehicles.

- Lexington, NE, USA

problem #127

May 182019

Jetta

  • miles
Driving my car I would come to a stop and my car would shut off. My battery light would then appear. Had battery and alternator checked 4X was told that they are in perfect condition. Battery comes on but radio still on. I was told that it had to be a wiring problem. So I took it to my Volkswagen dealership and they keep telling me they can't diagnose a problem. I don't feel comfortable and safe driving the car on city streets and sometimes on the interstate. I just need my car fixed it has caused me so much stressed I am now on high blood pressure medication.

- Newport News, VA, USA

problem #126

Nov 072018

Jetta

  • 99,000 miles
The diagnostics mechanism for late model Volkswagen is via the radio, this is the only way the dealer or mechanic can diagnose any issues with these vehicles is via the radio. I was told by the dealer that I could not buy a 3rd party radio, because they can't run diagnostics on the vehicle. This is a huge safety risk if a dealer or mechanic can't look at the diagnostics on the vehicle. My only option is to buy a radio from Volkswagen so they can run safety diagnostics. We need an immediate recall on all affected Volkswagen with this radio issue. Again, this is a huge safety risk!!! the dealer is selling radios on the floor to fix this issue - see attached picture. I was told by the manager of the VW auto shop that all diagnostics computer information about the car is done via the radio - without this information it is a huge safety and cars are out on the road with potentially big problems that could cause a huge safety risk to drivers. Please investigate VW that they maybe trying to cover-up. Thank you here is a link many other folks with the same issue: Https://www.cargurus.com/cars/discussion-T41202_ds648928

- Saint Paul, MN, USA

problem #125

Mar 042019

Jetta

  • 69,057 miles
I was returning home. Stopped at a local store and when I returned to the car and started it I had a lot of lights on the dash flashing. I tried to back away from the parking spot and when I put the car in reverse the engine would die. I checked the brake fluid level and it was on the low mark. I managed to make it to a local parts store, the speedometer quit working. I obtained some dot 4 brake fluid. Just after I filled the brake fluid to the full mark the lights on the dash went out and all seemed fine. Several days later the lights came back indicating the braking antilock system had quit working (the same lights as before) I took it to a VW dealer and spent $453. To find out it had a "lot of codes" at that point I decided to take the car home and park it. When I started the car at the dealership I had no lights the car preformed flawlessly the rest of the day.

- Bozeman, MT, USA

problem #124

Sep 012018

Jetta

  • 76,223 miles
The contact owns a 2011 Volkswagen Jetta. The contact stated that the vehicle was experiencing the same failure as listed in NHTSA campaign number: 11V196000 (electrical system). There were no warning indicators illuminated. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 76,223.

- Mishawaka, IN, USA

problem #123

Feb 272019

Jetta

  • 95,000 miles
My radio stopped working. My warranty just ran out and then my radio goes. I do not think this is a coincidence. After reading many articles online I see that this is known issue. In today's world "known issue" means that we know it's a problem, but we are not going to do anything to fix it. VW should be responsible for this fix. The vehicle was running and the radio, out of the blue stopped working.

- Omaha, NE, USA

problem #122

Feb 162019

Jetta

  • 79,990 miles
While in car was driving for approximately 10 min at least and noticed car was smoking. Pulled into my driveway and popped the hood to check why it was smoking and noticed vehicle was under fire. Car was parked prior for about 2 hours.

- Lancaster, CA, USA

problem #121

Oct 052018

Jetta

  • 133,000 miles
Always had electrical issues, always changing fuse for horn, horn "never" works! issues with ignition, difficult to turn off, not cannot turn on at all, key won't turn enough, contact Volkswagen, advised out of warranty, no recall for issues I am having, VW does not stand behind their product-very expensive to fix, VW will do nothing, told me not a common issue (all they have to do is read through the complaints on here and find lots of people w/same issue(s) would not recommend VW to anyone!

- Greenville, OH, USA

problem #120

Sep 122018

Jetta

  • 94,580 miles
My Volkswagen Jetta 2011 seems to have misfire. It has a check engine light on. The car shakes when slow down and/or at stops. VW certified mechanic tried changing the plugs, and cleaning the valves but nothing helped. He also tied shaft crank sensor that did not help either. Finally the diagnosis report indicated that it's timing chain issue that need to be replaced.

- Santa Clara, CA, USA

problem #119

Aug 262018

Jetta

  • 49,200 miles
Ignition key will not turn engine off, cannot remove without 10 minutes of jiggling. Second occurrence, second repair. My vehicle has 49,800 miles. Ignition module and associated parts were replaced in 2015 due to failure and now in September 2018 due to failure. Key also broke due to repeated attempts to remove.

- Lilburn, GA, USA

problem #118

Jul 182018

Jetta

  • 75,000 miles
My horn and front right parking light both stopped working at the same time. I noticed there is a recall for the same make/model/year as my car, but my VIN is not included. I will need to have this repaired and pay for it, however, I do hope VW and NHTSA sees this is a problem and expand the recall to include more models.

- Fairfax Station, VA, USA

problem #117

Jul 162018

Jetta

  • 112,000 miles
Besides the problem I have reported about the car sputtering loosing power and even stalling once its on 1/4 tank. Now I am having problems with the alternator charging the battery. I replace the mutli fuse, and the alternator. Its still not charging. I had the old alternator tested and it works. After doing some research trying to figure out what else it could be, many other people are experiencing the same issues. Electrical problems are very dangerous and would like to get this resolved.

- Cannon Falls, MN, USA

problem #116

Mar 152018

Jetta

  • 101,000 miles
When shifting gears from park to any other gear after turning the car on, , the lights projecting which gear the car is currently in do not light up, and a wrench appears on the dashboard, but the indicator on the dashboard is also gone

- Myrtle Beach, SC, USA

problem #115

Jul 152018

Jetta

  • 106,036 miles
Multiple lights not working, including turn signal and brake, while driving on a city street. Determined that 30 amp fuse #F16 had failed and there appeared to be heat damage to the fuse box at the location of this fuse.

- Marlborough, MA, USA

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