Key gets stuck in ignition when turning engine off

- Minnetonka, MN, USA

Driving my car I would come to a stop and my car would shut off. My battery light would then appear. Had battery and alternator checked 4X was told that they are in perfect condition. Battery comes on but radio still on. I was told that it had to be a wiring problem. So I took it to my Volkswagen dealership and they keep telling me they can't diagnose a problem. I don't feel comfortable and safe driving the car on city streets and sometimes on the interstate. I just need my car fixed it has caused me so much stressed I am now on high blood pressure medication.

- Newport News, VA, USA

While in car was driving for approximately 10 min at least and noticed car was smoking. Pulled into my driveway and popped the hood to check why it was smoking and noticed vehicle was under fire. Car was parked prior for about 2 hours.

- Lancaster, CA, USA

Always had electrical issues, always changing fuse for horn, horn "never" works! issues with ignition, difficult to turn off, not cannot turn on at all, key won't turn enough, contact Volkswagen, advised out of warranty, no recall for issues I am having, VW does not stand behind their product-very expensive to fix, VW will do nothing, told me not a common issue (all they have to do is read through the complaints on here and find lots of people w/same issue(s) would not recommend VW to anyone!

- Greenville, OH, USA

My Volkswagen Jetta 2011 seems to have misfire. It has a check engine light on. The car shakes when slow down and/or at stops. VW certified mechanic tried changing the plugs, and cleaning the valves but nothing helped. He also tied shaft crank sensor that did not help either. Finally the diagnosis report indicated that it's timing chain issue that need to be replaced.

- Santa Clara, CA, USA

The contact owns a 2011 Volkswagen Jetta. On multiple occasions, the vehicle would not immediately start. While driving, the vehicle would suddenly shut off without warning. On one occasion, after driving into a busy intersection, the vehicle suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the crank sensor was faulty. The crank sensor was replaced, but the failures continued. The local dealer (white allen Volkswagen, 648 springboro pike, dayton, oh) and the manufacturer were notified of the failures. The failure mileage was 65,000. The VIN was invalid.

- Dayton, OH, USA

Key gets stuck in ignition when turning off the engine.

- Cleveland, GA, USA

Crank case is not on recall so it's not covered under warranty. The cost is $4200. At what point will it go on recall. Without the repair the car is dead in the water. Warranty company will not pay for anything that's on a technical service bulletin. Also called VW verified is on the technical service bulletin. It's very dangerous as the car oil light comes on and runs rough and just stops. July 7 2017 bulletin 15-16-02 (V151602)

- Canton, GA, USA

Vehicle stalls intermittently since purchase, commonly when exiting a freeway to a stop or during rush hour(stop/go)traffic. Before stalling, vehicle will jerk, rough idle, and delay acceleration. Stalling may occur at a stop after high speed, however stalling has also occurred during driving after a high speed to low speed departure. When vehicle stalls during driving, both the wheel and brakes lock up commonly. It takes putting it in neutral while rolling and attempting to start several times before ignition kicks in. This has been dangerous as the only braking would be a gradual emergency brake pull and there is no additional steering, thankfully I have had straightaways the times it has happened, however I have been forced to go through red lights with my hazards on, laying on the horn. VW has attempted repair 5 times for same issue with no resolve. Lights and codes come and go intermittently after stalling. One or both of the previous issues mentioned occurs on a daily basis as of the moment. The ftc, BBB, and attorney general for the state of Michigan have all been made aware of the situation and the attorney general's office recommended I report it to you.

- St Clair Shores, MI, USA

NHTSA campaign #11V196000 my fuses blow, my driver window rolls down, but intermittently won't roll up. My engine cuts out for no reason, while in motion and stopped. Happens when slowing down, exiting off the freeway and coming to a stop in town. My epc, check engine, and light sensors come on and off and different times. 3 years ago I had my ABS module replaced. But continue to have the same issues. Looking online I found the recall above, but when I took it to the dealer I was told this isn't an open recall. This has been going on since 2014

- Modesto, CA, USA

Engine/car at low speeds begins shaking and revs lights flicker car will even shut off in the middle of drive huge safety concern! dealer and mechanics have not been able to figure the problem out. Replaced crankshaft and timing valves along with oil and fluids new and reset car computer. Still not fixed! researched on google and tons of other Volkswagen owners are experiencing same issues.

- Jamesburg, NJ, USA

When driving the low oil pressure light comes on and goes off 4 or 5 times then is perfectly fine the rest of the trip. It happens in cold and hot weather. When the low oil pressure light comes on, it's always when I let off the accelerator to come to a stop. Once I start moving again, the light goes off. The correct oil/filter have been installed, VW dealership said it happens all the time and the oil pressure sensor was bad. I changed the sensor and it still does the same thing. While researching it on google, it appears a lot of people have this same issue, but no one has a solution.VW dealership has lied to me before so I don't trust them working on my car.

- Chicago, IL, USA

I cannot turn the key off and remove it or lock my car the engine keeps running

- Marietta, GA, USA

After driving for a while, the car acts as if its going to run out of gas. The car will start to jerk and idle very roughly in which a few times it has cut off on me, once trying to exit the highway. Had it checked out by certified VW dealer where the car was bought, and I was told it was a faulty N205 valve. Had the valve replaced and 2 days later the car is doing the exact same thing. Took it back and dealer once again said they fixed the problem by adjusting sensors, but still the same thing is happening.

- Rochester, NY, USA

Car shuddered and lost power to speed up while driving on the freeway. I had to exit as fast as possible.

- Houston, TX, USA

Car shuddered and lost power to accelerate. Epc light and check engine flash - same as last time.

- Houston, TX, USA

2011 VW Jetta tdi failed while driving on highway. As car slowed due to traffic, the coil (glow plug?) light came on. When car came to complete stop due to traffic, engine light came on and the car stopped and would not restart. There was no time for me to move to the side of the highway due to traffic congestion so I was stranded in the middle of the freeway. Waiting for ca highway patrol for help, traffic cleared and I was subsequently hit by a car moving at freeway speeds and sustained injuries (ribs, back and neck injuries, and concussion) online, there are numerous reports of other VW cars that experienced the exact same issue (coil/glow plug light, then engine failure). This happened to me on a freeway and the rear-end collision I was subjected to due to car failure could have been fatal. Since this is happening to other VW cars, I believe this needs to be investigated to prevent fatalities. Thank you!

- Los Angeles, CA, USA

I left work to pick up my children 3 times in a short trip the car cut off, it seems as if you don't give gas the car will stall and quit. I have started trying to hold the brake and give gas to prevent from it cutting off at stop lights, the car will also cut off in motion if not given gas. I can't file a complaint everyday but not one day goes by that my car don't cut off

- Sacramento, CA, USA

My vehicle will cut off at random times while driving and steering locks up, also my alarm will make the sound to disarm the vehicle when driving I have to pull over shut down car and disarm it and start again. While at a stop light the vehicles RPM will raise and go down raise and go down until car just shuts off. I was pulling into my parking stall and car shut off and locked up I had to hit the brake and re start the car to pull in safely or it would have ran into the carport. On this date the car shut itself off in motion 2 times and it cut off with brake on at a light 3 times

- Sacramento, CA, USA

High pressure fuel pump breakdown littered the diesel injection system with metal particles. At least the following were damaged, according to Volkswagen fuel pump has metal in it intake fuel pump high pressure pump auxillary fuel pump fuel lines 4 injectors fuel rail w/sensors this is a $6,500 fix and there is an astronomical failure rate that is greater than 1%. I believe that this problem should be revisited.

- Orlando, FL, USA