Never received the recall notice for leaky fuel lines by my local dealer. My car developed a leak and almost caused a crash as it shut down while driving down the road.I am furious as I now also learned there is fuel pump failures being investigated by your organization and the dealer doesn't want to replace it right now while they are doing the fuel lines? this car is 14 months old there is no reason why this shouldn't all be replaced and warrantied for much longer I don't believe these cars are safe or dependable to drive and it's brand new! I think VW has done a horrible job and I don't want to ever buy a VW again.

- Phoenix, AZ, USA

The contact owns a 2011 Volkswagen Jetta. The contact stated the exhaust tip was extended beyond the original length of the factory-installed exhaust pipes. As a result, the exhaust pipes burned a child's legs on three different occasions. The vehicle was taken to the dealer on one occasion but the dealer did not repair the problem. The contact referenced NHTSA campaign id number: 11E036000 (engine and engine cooling: Exhaust system) and called the dealer. The dealer repaired the exhaust pipe by capping the tips of the pipes per the recall. The manufacturer was notified. The vehicle was repaired. The failure mileage was 38,000.

- Silverado, CA, USA

I was driving on I91 North in springfield mass the engine runaway on me, car reached 100 mph for some time put car in neutral, the engine run at full speed until blowing up throwing a connecting rod through the block, finally I managed to pull the car on the brake down lane. I have just picked the car from a 30000 mile service oil change from fathers & sons VW in West springfield mass. Towed the car back to dealer, engine is complete loss needs to be replace. Very scary it almost got me in an accident traffic at the time was heavy I have no trust on the car anymore

- Granby, MA, USA

Traveling in the left lane on 95 N outside baltimore md at 65 mph my vehicle's gas pedal stopped responding and the car began to lose power and lurch forward and eventually die as the yellow diesel engine indicator along with the yellow engine indicator began blinking. I was able to avoid two lanes of traffic and coast over two lanes to an off ramp before the steering wheel locked. After contacting VW roadside assistance the vehicle was towed to heritage VW located at 9215 harford road #2 parkville, md 21234 (877) 398-1963. It was after 9:00 P.M so the vehicle was left in the lot and all the paperwork was dropped in the box. The service department cited a fuel pump malfunction along with a faulty fuel gauge as the issue. This is the second time we have had to submit a report to your Agency for the exact same issues (please see reference number 10417213), the agents information is listed below. [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brooklyn , NY, USA

Car is a 2011 VW Jetta tdi. I was told by the VW dealer that the high pressure fuel pump had fallen apart causing metal to go through the fuel system.I bought the car new in July of 2011.volkwagen is replacing the entire fuel system but I am concerned that damage may have already been done to the engine.

- Cary, IL, USA