10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,765 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have experienced dramatic hesitation while, from slow speed, trying to accelerate quickly onto a main road with heavy traffic. The dsg cannot figure out which gear it needs to be in and either hesitates or goes into what seems to be neutral, the engine high reves. The Jetta just comes to a stand still in the middle of the road as the computer tries to decide what gear it needs to be in.the hesitation is pronounced enough that I fear I wouldn't be able to get out of someone?S way if I had to. This is most definitely a safety concern. I work in the boston area and you need to be able to get into fast moving traffic quickly. This happens on a daily basis and has been happening since I purchased the car in January of 11. I have reported this to the dealer numerous times and they said they are aware of the problem. One of the service advisor's stated that this is a known problem.
- Swansea, MA, USA
While entering freeway have to depress accelerator peddle 1/4 to 3/4 of the way down before acceleration begins. From stop and merging into traffic have to depress accelerator 1/4 to 3/4 of the way down before acceleration. Entering freeway or fast starts, accelerates then dies off then goes again. On hill starts it sometimes rolls back as if it is in neutral. These are intermittent problems at varying degrees of severity.
- Paradise, CA, USA
The contact owns a 2011 Volkswagen Jetta. The contact stated there are times when the accelerator pedal was engaged, but the vehicle does not accelerate immediately. The failure occurred intermittently. The contact took the vehicle to the dealer three times and was told the failure could not be duplicated. The failure mileage was 10 and the current mileage was 10,276. Updated 10/18/11 updated 3/27/12
- Auburn, CA, USA
With the speed control engaged and while pressing the deceleration switch on the turn signal arm to slow the vehicle down, the speed unexpectedly increases. Each press of the deceleration switch normally causes the speed to be reduced by 1 mile per hour. The first few presses cause the vehicle to decelerate as it should, but occasionally on the third or fourth press the speed jumps back up by 2 or 3 mile per hour. Sometimes it corrects itself and sometimes it keeps repeating the pattern.
- Severna Park, MD, USA
- Rogers , AR, USA