3.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,877 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My 2011 Volkswagen Jetta sportwagen tdi had it's fuel pump fail leaving my wife and child stranded. The car was started and suddenly lost power on the roadway. Car was towed to dealer where it was determined that the fuel pump had failed. Pump failure was catastrophic sending metal shards throughout the fuel system (tank, fuel lines, filters, etc.) this has been documented by many others with this engine (back to 2009). As of yet there has been no recall by VW. VW is currently testing my fuel and has ordered parts for repair. The replacement part will be the same part # as the one that failed. Most people have had this happen while out on the road, essentially stranding them in a dangerous environment. I love my car, but I want it to be safe.
- The Woodlands, TX, USA
- Isla Vista, CA, USA