10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 46,739 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle has vibration over 50 mph. It is felt through out car. After several attempts to diagnose, dealer states that its characteristic. I have tested several other vehicles of the same lineage and disagree. It is either dual mass flywheel or outer axle failure, however dealer states unless VW authorizes, they will not repair. Vehicle is within warranty.
- Brimfield, MA, USA
On 9 March 2012, I bought a VW tdi Jetta sportswagen with automatic transmission. From the time I took possession of the vehicle, the transmission bucked, hesitated, and lunged. I took the car back to the dealership on 26 April to have it examined, but they said that it was "normal" and there was nothing wrong with the vehicle. I told them that if that was normal, I was surprised that anyone would want to buy one. After 2 months of this, I took the car back and exchanged it for one with a manual transmission. I believe the so-called automatic transmission (which is really a manual transmission with 2 clutches controlled by a computer) is inherently dangerous.
- Aberdeen, MD, USA
The contact owns a 2012 Volkswagen Jetta. The contact stated that the windshield wipers failed to operate properly while driving in rainy weather. The vehicle also failed to accelerate on another occasion.the vehicle was taken to the dealer but the manufacturer was not contacted. The vehicle was not repaired and the VIN was unavailable. The failure mileage was 77 and the current mileage was 1500.
- Boca Raton, FL, USA
Upon entering an on-ramp and also accelerating around a turn, experienced no response to depression of gas pedal. Basically car had serious lag before taking off. Worried about safety issue when trying to get out of someone's way. Very unpredictable in occurrence and do not want to have a wreck. Also experienced "stuttering" around 30 mph as if vehicle did not know which gear to get into. This happens frequently and creates a physical shutter of vehicle felt by driver and passengers.
- San Angelo, TX, USA
- Chester, SC, USA