On December 8, 2016 we purchased a 2013 VW Jetta hybrid with extended warranty. Within 3 months it was losing power, jumpy and not driving correctly. This was for my 16 year old son. It would lose complete power on the street. Not ideal for a brand new driver. Towed it to dealer, told needed new transmission. Four weeks later we finally got car back. Still noticed a jumpy feeling when driving but assumed dealer fixed correctly. In November 2017 same thing happened, loss of power, jumpy, not safe at all. Towed in to dealer again and they said vehicle needed repairs of 12K and not covered by warranty. I could not pay that nor could I not understand why it wasn't covered"?" dealer said car was undriveable and they gave us $500. I still owe 11K on the loan. Please help, I am just sick about the way I was treated and the debt I incurred for no reason. I really feel like this was a lemon.

- Mckinney, TX, USA

The vehicle stalls intermittently, losing power to the engine. At first, it began to happen monthly (50,000 miles) only while the vehicle was stationary (at stop lights or idling in the driveway). The engine would lose power and the battery light would come on, and the vehicle could be started again immediately. The vehicle also exhibited lurching acceleration at low gears. It would not trigger any codes (for either issue), and multiple VW dealerships were unable to replicate and diagnose the problem. The stalling then occurred while driving (70,000 miles), causing the steering to lock up. This occurred while on a freeway at 70 mph; the vehicle had to be pushed off the freeway by an officer and then towed. Still, the vehicle did not produce any codes. After over 1 month at the dealership service center and replacement of 4 different wires that appeared corroded, and the transmission valve body, the same issues persisted. The stalling began to happen more frequently, both while stationary and while driving, and began to trigger the epc light (80,000 miles). By this time it was clearly unsafe to drive. Not willing to rent a car for an unknown duration for the service center to attempt to replicate and diagnose the issue, I was forced to purchase a new vehicle.

- Hanford, CA, USA

I went to dealer to have my oil change. I did complain strange noise from my engine and I mentioned my engine is 2.0 tsi. It may has a recall on timing chain extensioner. They check the VIN and said my car has no recall at all. They refuse to put that note on my registation. I can hear the chain noise when I speed up to 30 mile. Also sometime I start the car, the banging strange noise come out.

- Pasadena, CA, USA

Dtc P2432 stored in ECM. VW issued a warranty extension for 2012 model Jettas for this issue. Both model years have exact same sai system and pressure sensor. VW is on its 3rd generation of pressure sensor and pipe configurations as they know they have an issue. Warranty extension should be granted for 2013 model year.

- Smyrna, TN, USA

Engine stalls and shuts off while driving. Vehicle in motion at 45 mph and stalled and again at approx 30mph and 25mph within a week.

- Peabody, MA, USA

Twice stalled at a traffic light, currently has engine malfunction code P2015 for intake flap valve failure. VW states it is a known problem for the ccta engine code for 2011-2012 VW 2.0T tsi engines. However since it wasn't extended to my vehicle even though they are the same they will not honor the extended warranty because NHTSA didn't identify my vehicle year yet.

- Guston, KY, USA

My car while on the busy interstate suddenly lost power. It was running but pushing the gas pedal did nothing. I was able to get it to the shoulder. I shut the car off, waited 5 min, & turned it back on. The epc light was on. I was able to then maneuver slowly to a nearby truck stop to call for a tow. The car surged the whole time. 1 week later the VW dealership says engine electrical harness failure & that it will cost me $1200. Of course it's out of warranty & no recalls. This is dangerous & costly.

- Norman, OK, USA

The contact owns a 2013 Volkswagen Jetta. While approaching a red light, the vehicle stalled and the check engine and glow plug warning indicators illuminated. The vehicle was towed to Volkswagen of ocala (5135 sw college road, ocala, fl 34474) where it was diagnosed that the high pressure fuel pump failed and the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 34,890.

- Sparr, FL, USA

Takata recall VW jeta was in an accident due to freezing rain in January 2017 (knoxville, tn). VW slid into another car causing in excess of $5,000 damage; however, the airbags failed to activate. Complete failure in air conditioning system/compressor electrical system locks/unlocks doors while driving. Electrical system rolls down windows for no reason. This begun 70K miles

- Atlanta, GA, USA

The contact owns a 2013 Volkswagen Jetta. While driving 35 mph, the vehicle stalled without warning and various warning indicators illuminated. The vehicle was able to restart, but the failure recurred. The vehicle was taken to bay ridge Volkswagen (4th ave, brooklyn, NY 11209), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 67,000.

- Hampton Base, NY, USA

The tensioner in my vehicle failed causing the timing chain to jump teeth which sent the pistons crashing into the valves and caused catastrophic engine damage resulting in me needing an entire new engine according to the row Ford auburn Maine dealership and VW of America. There is a class action lawsuit going on right now involving this defective tensioner. Also my vehicle is only 1230 miles over the 60,000 mile powertrain warranty which would replace the engine and fall however I'm not receiving any help with this and I feel that the dealership and VW should take care of this info since they've known of this problem for years but never issued a recall.

- Sabattus, ME, USA

My car was started in the morning to go to work and it made a loud noise. The engine was immediately shut down and towed to the dealer. The dealer read a P00166 code and tore down the top end of the motor. The dealer identified a failed timing chain tensioner which caused the chain to slip and cause irreparable damage to the head. I was quoted $6,200 for repair of a known faulty part that was supposed to last the life of engine and I was not notified about.

- Anaheim, CA, USA

The contact owns a 2013 Volkswagen Jetta. While driving approximately 20 mph uphill, the vehicle started to jerk and did not respond when the accelerator pedal was depressed. The vehicle failed to make it up the hill and the contact had to shift into reverse and reverse back down the hill. The vehicle was driven to the contact's residence. Upon parking and exiting the vehicle, a reddish fluid was seen leaking from the engine compartment onto the ground. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 78,000.

- Charlotte, NC, USA

Timing belt stretched out after engine only has 65,000 miles on it this could cause the engine to shut down while car is running and could potentially cause a crash and even a fatal crash.

- Post Falls, ID, USA

Time chaining belt loose and needs to be replaced and only has 66,000 miles. Recall lawsuit acts have been taking place and I believe my cars timing chain needs to be recalled

- Post Falls, ID, USA

Car jerks when accelerating, while driving on the highway car turned off and had to be towed to Volkswagen dealership. After diagnostic Volkswagen said nothing was wrong with the vehicle. This is the second incident involving the car jerking and turning off, both times Volkswagen was unable to find any issues with the vehicle. I feel this is a safety concern with my wife and kids using this vehicle as a daily driver.

- Chesapeake, VA, USA

2013 VW Jetta, 2.5 engine, at, approx 16,900 miles. On May 8, 2018, during a right hand turn, the vehicle stopped running in the middle of a busy intersection near oakwood hills shopping mall, eau claire wi. The loss of engine power caused loss of power steering. The vehicle was stranded in intersection. Aaa was called. Vehicle was able to be re-started and cleared from intersection before aaa arrived. It was driven home. On May 9, 2018, the vehicle bucked and lost power during a right hand turn at mall drive and highway 93 eau claire.wi. Dtc's checked with none found. I suspect a bad relay or ignition switch.

- Eau Claire, WI, USA

While driving on highway epc and check engine lights up and the car suddenly loose power and start jerking step on gas to speed up only engine revved up high but theres no acceleration or speed gain I was able to pull over to the side of the road safely but what if its rush hour and theres a car following behind me it sure going to slam into my car. I heard a lot of complaint similar to what I experienced. In my opinion its a manufacturers defect that should be look on and needs a thorough investigation in order to avoid accident and road mishaps.

- San Diego, CA, USA

The contact owns a 2013 Volkswagen Jetta. While the vehicle was stationary, the engine coolant indicator illuminated. Ralph thayer Volkswagen in livonia, Michigan was made aware of the failure and stated that the water pump needed replacement, along with a coolant flush. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 109,719.

- Novi, MI, USA

While vehicle in parking with motor on it shut off. This has happened twice. The first time was in my carport, the second time in was on the street. There was no lights on dash that would indicate something was wrong. I immediately turned it on and no futher problems at the time.

- Hopkinsville, KY, USA